Free online coursesCustomer Service
Explore our selection of 14 free online courses in Customer Service, offering comprehensive training across diverse fields. Whether you aspire to enhance your skills in Store management, Front office, or specialize as a Dental receptionist, our courses cover all. Advance your expertise in Hospitality Management, Waiter training, or IT support with full courses and earn free certification with no cost.
14 free online courses
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Featured Free Courses
Call Center Customer Service Training
Master essential call center skills with Kwestyon's free online Customer Service Training. Learn active listening, handling irate customers, productivity hacks, and more.
4.81
(26)
5h53m
24 exercises
Customer Service Training
Enroll in Customer Service Training by CustomersFirst Academy to master handling challenging customers, improve time management, and enhance productivity in customer service.
4.75
(12)
1h00m
10 exercises
Customer Service
Enhance your customer service skills with this comprehensive free online course by Tutorials Point, covering everything from customer needs to problem-solving and leadership.
4.68
(47)
2h18m
9 exercises
Customer Service full course
Master customer service skills with Network Creative Courses. Learn greetings, handling inquiries, apologizing, and much more in this professional, practical course.
4.67
(36)
1h37m
18 exercises
Front office training
Enhance your customer service skills with this free Front Office Training course. Learn key concepts and techniques in under an hour. Join now to excel in front office operations.
4.5
(8)
0h24m
2 exercises
Free video courses
Free CourseDental recepcionist training
4.4
(10)
0h26m
3 exercises
Free CourseHospitality Management
4.34
(29)
1h52m
11 exercises
Free CourseCustomer service lessons
4
(5)
1h11m
11 exercises
Free CourseIT support training
4
(4)
15h41m
6 exercises
Free CourseWaiter Training course
3.8
(5)
7h42m
19 exercises
Free CourseStore manager classes
3
(2)
2h06m
5 exercises
Free Ebook + Audiobooks! Learn by listening or reading!
Related articles
+ Read more about Customer Service
Essential Skills for Front Desk Professionals: A Guide to Receptionist Training
Master key receptionist skills, from communication to organization, and learn training steps to excel as a front desk professional.
Mastering the First Impression: Comprehensive Receptionist Training for Customer Service Excellence
Enhance customer service with effective receptionist training in communication, technology, and professionalism to create lasting first impressions.
Receptionist Success Blueprint: Training for Modern Customer Service Professionals
Master receptionist training with communication, technology, and customer service skills to build professionalism and deliver exceptional client experiences.
Receptionist Training: Building Confidence and Professionalism at the Front Desk
Learn how receptionist training builds confidence, professionalism, and customer service skills, creating a strong first impression for any organization.
Mastering Call Center Training: Essential Skills for Outstanding Customer Service
Treinamento eficaz capacita agentes de call center a oferecer um atendimento excepcional, fortalecendo a marca e elevando a satisfação do cliente.
Elevating Customer Interactions: Advanced Call Center Training Techniques
Treinamento avançado prepara agentes de call center para interações complexas, elevando a experiência do cliente e fortalecendo a fidelidade à marca.
Effective Onboarding Strategies for Call Center Agents
Onboarding eficaz prepara agentes de call center para atender com confiança e qualidade, melhorando desempenho, retenção e satisfação do cliente.
Building a High-Performance Call Center: Training Techniques for Success
Treinamentos eficazes transformam agentes em especialistas, elevando o desempenho e a satisfação dos clientes em call centers.
Also learn about
Electrician
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Engineering and Mechanics
Logistics and Supply chain
Construction
Fashion, cutting and sewing
Car and Motorcycle Repairs
Cashier and Bank teller
Mobile phone repairs
Welding
Property and Private Security
Refrigeration and air conditioning
Journalism
Woodworking
Realtor
Farming
Crafts
Other Professions
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Free Customer Service Courses with Certification
Enhancing customer service skills is vital for anyone aspiring to excel in roles such as receptionist, secretary, or customer service representative. Our platform offers a variety of free online courses designed to boost your understanding and proficiency in these areas.
Our comprehensive range of 14 free courses encompass essential themes such as Customer Service, a full Customer Service course, Store Manager classes, Front Office training, Dental Receptionist training, Customer Service lessons, Hospitality Management, Waiter Training, IT Support training, and specialized Call Center Customer Service training. These courses are tailored to provide the skills and knowledge necessary to thrive in today's competitive job market.
Whether you are just starting out or looking to refine your abilities, our courses cover key communication techniques, effective problem-solving strategies, active listening, managing difficult customer interactions, and more. Designed to suit both beginners and advanced learners, our courses ensure you gain the skills required for long-term business success.
Access all these courses and achieve free certification by installing the Cursa application on your device. For Android users, download it via Google Play. iPhone users can access it via the App Store. Enroll today to unlock your potential in providing exceptional customer service!
100% free courses
All our courses are free from start to finish, the student does not pay any kind of fee to study, so we are a course platform accessible to everyone.
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In addition to taking the course for free, you also receive the Certificate for free.
Online courses with exercises
Some of our courses have exercises produced exclusively for our platform, helping you to practice the knowledge acquired in the course.
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Only by downloading the Cursa application you have access to receive the digital certificate for free, in addition to several other exclusive features, download at Google Play or at App Store ( Apple ).
About more courses from our platform
In all, there are more than 1000 courses, divided into more than 400 categories in 5 different languages, where we provide the digital certificate for free to everyone.
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Free Certificate
After completing the course you will have free access to the digital certificate of course completion.
How to get it for free: It is only possible to issue the certificate in our application, which can be downloaded from Google Play or App Store, so you can take the online course here and use the app only to issue the certificate. Being that you can also take the courses through the app if you wish.
In digital format: After completing the course and generating the certificate through the application, the image of the same will be generated in the photo gallery of your cell phone and will also be sent to your email.
Why the certificate is important: You can use it to improve your resume, to rise in careers or positions, to enrich your knowledge and among several other applications.
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What are people saying about free online courses of Customer Service
Marisol Jimenez Agosto
Great way to refreshing your hospitality ways both professionally and personally!
CourseHospitality Management
Ranoldo Robinson
Information was good information, it's the overall tone the guy was giving off. He sounded inconsiderate and mean.
CourseStore manager classes
Amaka Judith
it is insightful and I can confidently apply for helpdesk jobs after this training
CourseIT support training
Lucian Qiniso Matusse
answered all questions correctly except one and viewed all videos but I ended passing 1 question hows that possible
CourseHospitality Management
Adilerio
hi dear. I become confused because on the content I've learned that specially in the United States when I serve the food I should serve from
CourseWaiter Training course
ColintyMalvernNgwarati
it is so helpful to us who can not afford to pay for university fees
CourseIT support training
Sheniela Williams
The course was so understanding and I really enjoyed how every section was explained carefully.
CourseCustomer Service Training
Olamilekan Okanlawon
Great teaching skills and very explanatory
CourseHospitality Management
Abongile Mbongwe
The presentations are precise and very easy to understand.
CourseCustomer Service
anthony jarjour
that's a brilliant course it guide you to the best way to serving customers in a good manner and behavior thanks for the lecturer for his information
CourseCustomer Service full course