Free online coursesCustomer Service
Explore our selection of 14 free online courses in Customer Service, offering comprehensive training across diverse fields. Whether you aspire to enhance your skills in Store management, Front office, or specialize as a Dental receptionist, our courses cover all. Advance your expertise in Hospitality Management, Waiter training, or IT support with full courses and earn free certification with no cost.
14 free online courses
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Featured Free Courses
Call Center Customer Service Training
Master essential call center skills with Kwestyon's free online Customer Service Training. Learn active listening, handling irate customers, productivity hacks, and more.
4.74
(19)
5h53m
24 exercises
Customer Service Training
Enroll in Customer Service Training by CustomersFirst Academy to master handling challenging customers, improve time management, and enhance productivity in customer service.
4.7
(10)
1h00m
10 exercises
Customer Service
Enhance your customer service skills with this comprehensive free online course by Tutorials Point, covering everything from customer needs to problem-solving and leadership.
4.68
(47)
2h18m
9 exercises
Customer Service full course
Master customer service skills with Network Creative Courses. Learn greetings, handling inquiries, apologizing, and much more in this professional, practical course.
4.67
(36)
1h37m
18 exercises
Hospitality Management
Discover the essentials of Hospitality Management with this free online course by Tutorials Point. Learn about careers, food service, hotels, tourism, guest engagement, and more.
4.32
(28)
1h52m
11 exercises
Free video courses
Free CourseFront office training
4.4
(5)
0h24m
2 exercises
Free CourseDental recepcionist training
4.33
(9)
0h26m
3 exercises
Free CourseCustomer service lessons
4
(3)
1h11m
11 exercises
Free CourseIT support training
4
(4)
15h41m
6 exercises
Free CourseStore manager classes
3
(2)
2h06m
5 exercises
Free CourseWaiter Training course
3
(3)
7h42m
19 exercises
Free Ebook + Audiobooks! Learn by listening or reading!
Related articles
+ Read more about Customer Service
Essential Skills for Store Managers: Building Exceptional Customer Service Teams
Developing leadership and service skills helps store managers create high-performing teams and deliver standout customer experiences every day.
Mastering Store Manager Duties: A Customer Service Perspective
Mastering store management with a focus on service builds loyalty, enhances team performance, and creates a positive customer experience.
The Role of a Store Manager in Shaping Customer Service Excellence
Store managers shape service excellence by leading teams, solving issues, and creating a culture of customer care. Their training drives lasting success.
Essential Waiter Training: Building Professionalism and Confidence on the Floor
Build professionalism and guest confidence with essential waiter training—covering communication, service, and continuous improvement.
Mastering Waiter Training: Key Skills for Exceptional Customer Service
Learn the core skills and techniques that make waiter training effective, from menu knowledge to soft skills and customer service excellence.
Waiter Training for Newcomers: A Step-by-Step Guide to Success in Hospitality
Step-by-step waiter training to help newcomers succeed in hospitality with confidence, skills, and exceptional service.
Waiter Training: Strategies for Delivering Memorable Dining Experiences
Master key skills and strategies for waiters to deliver memorable service and elevate the dining experience in any hospitality setting.
Elevating Customer Experience Through Effective Communication Strategies
Elevate customer experiences by understanding needs, using a friendly tone, clear communication, honesty, technology, feedback, and continuous training.
Also learn about
Electrician
Culinary
Engineering and Mechanics
Logistics and Supply chain
Construction
Fashion, cutting and sewing
Car and Motorcycle Repairs
Cashier and Bank teller
Mobile phone repairs
Welding
Property and Private Security
Refrigeration and air conditioning
Journalism
Woodworking
Realtor
Farming
Crafts
Other Professions
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Free Customer Service Courses with Certification
Enhancing customer service skills is vital for anyone aspiring to excel in roles such as receptionist, secretary, or customer service representative. Our platform offers a variety of free online courses designed to boost your understanding and proficiency in these areas.
Our comprehensive range of 14 free courses encompass essential themes such as Customer Service, a full Customer Service course, Store Manager classes, Front Office training, Dental Receptionist training, Customer Service lessons, Hospitality Management, Waiter Training, IT Support training, and specialized Call Center Customer Service training. These courses are tailored to provide the skills and knowledge necessary to thrive in today's competitive job market.
Whether you are just starting out or looking to refine your abilities, our courses cover key communication techniques, effective problem-solving strategies, active listening, managing difficult customer interactions, and more. Designed to suit both beginners and advanced learners, our courses ensure you gain the skills required for long-term business success.
Access all these courses and achieve free certification by installing the Cursa application on your device. For Android users, download it via Google Play. iPhone users can access it via the App Store. Enroll today to unlock your potential in providing exceptional customer service!
100% free courses
All our courses are free from start to finish, the student does not pay any kind of fee to study, so we are a course platform accessible to everyone.
Free digital certificate
In addition to taking the course for free, you also receive the Certificate for free.
Online courses with exercises
Some of our courses have exercises produced exclusively for our platform, helping you to practice the knowledge acquired in the course.
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Only by downloading the Cursa application you have access to receive the digital certificate for free, in addition to several other exclusive features, download at Google Play or at App Store ( Apple ).
About more courses from our platform
In all, there are more than 1000 courses, divided into more than 400 categories in 5 different languages, where we provide the digital certificate for free to everyone.
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Free Certificate
After completing the course you will have free access to the digital certificate of course completion.
How to get it for free: It is only possible to issue the certificate in our application, which can be downloaded from Google Play or App Store, so you can take the online course here and use the app only to issue the certificate. Being that you can also take the courses through the app if you wish.
In digital format: After completing the course and generating the certificate through the application, the image of the same will be generated in the photo gallery of your cell phone and will also be sent to your email.
Why the certificate is important: You can use it to improve your resume, to rise in careers or positions, to enrich your knowledge and among several other applications.
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What are people saying about free online courses of Customer Service
Dattatray Angane
I was really good knowledge provide by you people. thanks
CourseCustomer Service
anthony jarjour
that's a brilliant course it guide you to the best way to serving customers in a good manner and behavior thanks for the lecturer for his information
CourseCustomer Service full course
Ravi mahender Singh
A big thanks to all the team miss Richa madam. I ahd learned a customer dealing skills ,how to maintain the relationship between customers and staff . it's fantastic channel to upgrade the skills . thanks Ravi
CourseCustomer Service
ColintyMalvernNgwarati
it is so helpful to us who can not afford to pay for university fees
CourseIT support training
Olamilekan Okanlawon
Great teaching skills and very explanatory
CourseHospitality Management
Adilerio
hi dear. I become confused because on the content I've learned that specially in the United States when I serve the food I should serve from
CourseWaiter Training course
uzayr
I got two questions wrong but at the end it said I only got two correct. Please fix bug other good course
CourseHospitality Management
Raj Prabhakar
one of the best english course in cursa... thank you sir
CourseCustomer Service full course
Natukunda Wiston
it good for your lessons but some videos don't p6
CourseHospitality Management
MARIO ARBELAEZ OLARTE
Excellent material and explanation. It is a complete course abour customer services. I like it very much. Thank you.
CourseCustomer Service full course