Course content
1Basic Sales Concepts
2Importance of sales techniques
3successful seller profile
4Skills needed to be a good salesperson
5types of customers
6Understanding customer needs
7Customer approach techniques
8sales pitch
9Negociation techniques
10sales closing
11After sales
12sales strategies
13Online sales
14phone sales
15face-to-face sales
16consultative sales
17Direct sales
18corporate sales
19retail sales
20wholesale sales
21Customer service
22persuasion techniques
23How to handle objections
24How to deal with complaints
25How to build rapport with customers
26Customer relationship building
27follow-up techniques
28How to create an effective sales pitch
29How to stand out from the competition
30How to identify sales opportunities
31How to set sales goals
32How to organize the sales routine
33How to use sales tools
34How to use storytelling in sales
35How to use personal marketing in sales
36How to use social media to sell
37How to make a sales presentation
38How to deal with pressure and stress in sales
39How to deal with rejection in sales
40How to develop customer empathy
41How to use body language in sales
42How to make a good sales plan
43How to analyze sales metrics
44How to use technology in favor of sales
45How to deal with the competition
46How to deal with market change
47How to identify upsell and cross-sell opportunities
48How to conduct market research
49How to create an efficient sales pipeline
And much more...