Free online courseSalesforce admin training
Duration of the online course: 19 hours and 28 minutes
4.34
(29)
Master Salesforce administration with this free online course. Learn about Salesforce Classic vs Lightning, cloud computing, data modeling, automation, data management, and more.
Course Description
Welcome to the Salesforce Admin Training, a comprehensive course designed meticulously for professionals who aspire to master the administration of Salesforce, one of the leading Customer Relationship Management (CRM) platforms in the world. With a duration of 19 hours and 28 minutes, this training is an in-depth journey into the domain of Salesforce, specifically tailored for those involved in Business Administration with a keen interest in Ecommerce and Sales.
The course begins with a foundational episode on "Introduction to Salesforce," where learners will be acquainted with the differences between Salesforce Classic and Lightning Experience, and the overarching realm of Cloud Computing. This initiation sets the stage for more advanced topics as the journey progresses.
As the training advances, learners dive into "Model your Salesforce Data," where they explore the intricacies of Salesforce’s Relational Data Model, and how to utilize Dependent Picklists and Schema Builder to structure and manage data effectively. Following this, the course delves into "Customize the Salesforce User Interface," guiding learners through tools like App Builder, Record Types, Page Layouts, and Compact Layouts, equipping them to tailor the platform to specific business needs.
A significant part of the course is dedicated to "Aggregating," where crucial data aggregation techniques are covered, preparing learners to handle complex data sets. This is complemented by lessons on "Automating Business Processes" using Workflow Rules, Process Builder, Email Templates, and further into automation with Flow, Assignment Rules, and Lightning Flow in subsequent episodes.
The "Approval Process" module introduces the concept of delegated approvers, adding another layer of efficiency to business operations. In "Managing Data Access in Salesforce," learners gain insights into controlling access through Profiles, Permission Sets, Roles, and Field-Level Security (FLS).
Addressing the significant aspect of who can see what in Salesforce, the "Who Sees What in Salesforce OWD" module ensures learners understand the nuances of organization-wide defaults. Data integrity and security are further emphasized in the "Audit" module, where auditing techniques and best practices are discussed.
The course doesn’t stop at data access and security. The "Data Management in Salesforce" episode brings attention to tools like Dataloader and Import Wizard for uploading data, including relational data, enhancing the learners’ ability to maintain and manage vast datasets.
Reporting is a critical skill for any Salesforce admin, and the "Reports" section provides deep insights into creating and managing reports. Additionally, "Sandbox Design Strategies for Enterprise Implementations" prepares learners to effectively utilize sandboxes for testing and development.
One of the concluding chapters, "Become an Order of Execution Hero," empowers learners to master Salesforce's order of execution, a crucial element for troubleshooting and optimization. This is augmented with advanced practices in formulas and the utilization of Salesforce Lightning Flow and Flow Builder.
The course boasts an impressive average rating of 4.4 out of 5 stars, reflecting the high satisfaction and value derived by past participants. Enroll now to elevate your Salesforce administration skills and drive your business to greater heights!
Conteúdo do Curso
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Video class: Ep 1 - Introduction to Salesforce | Salesforce Classic Vs Lightning Experience | Cloud Computing
0h58m
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Exercise: _What is the objective of the Apex ours for students program?
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Video class: Ep 2 – Model your Salesforce Data | Relational Data Model | Dependent picklist | Schema Builder
1h50m
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Video class: Ep 3 – Customize the Salesforce User Interface | App Builder | Record Types | Page Layouts | Compact
1h28m
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Exercise: _What is a Salesforce application?
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Video class: Ep 4 – Aggregating
1h13m
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Exercise: _What is the purpose of formula fields in Salesforce?
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Video class: Ep 5– Automating Business Processes with Workflow Rule, Process Builder | Email Templates
0h54m
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Video class: Ep 6 – Automating Business Processes with Flow | Assignment Rules | Lightning Flow | Flow Builder
1h28m
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Video class: Ep 7- Approval Process | delegated Approver
1h04m
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Video class: Ep 8 – Managing Data Access in Salesforce | Profiles | Permission Sets | Role | FLS
1h05m
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Video class: Ep 9 – Who Sees What in Salesforce OWD
1h09m
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Video class: Ep 10 – Audit
1h04m
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Exercise: _What is the purpose of debug logs in Salesforce?
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Video class: Ep 11– Data Management in Salesforce | Dataloader Vs import wizard | Uploading Relational Data
1h17m
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Video class: Ep 12 – Reports
1h27m
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Exercise: _What are report types in Salesforce?
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Video class: Sandbox Design Strategies for Enterprise Implementations
1h27m
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Exercise: _What is the topic of the Salesforce epochs session today?
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Video class: Become an Order of Execution Hero
1h04m
-
Video class: Formulas
0h44m
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Video class: Salesforce Lightning flow | Flow Builder
1h09m
Salesforce
Unlock the Power of CRM with Free Salesforce Online Courses
Embark on a journey to mastering Salesforce, the world's leading customer relationship management (CRM) platform, with our comprehensive listing of free online courses. Whether you're a beginner aiming to get your feet wet or a professional seeking to enhance your skills, our curated selection of Salesforce courses will provide you with the knowledge and practical experience to excel in this dynamic field.
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Starting with the basics, our beginner-friendly courses introduce you to the essentials of Salesforce. Learn the fundamentals of cloud computing, the Salesforce architecture, and how to navigate the Salesforce interface with ease. These courses lay a strong foundation, ensuring you're well-prepared to dive into more complex topics.
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For those with a basic understanding of Salesforce, our intermediate courses offer a deeper dive into the platform's capabilities. Explore modules on data management, analytics, and customization to tailor Salesforce to your business needs. Gain insights into managing leads, opportunities, and customer interactions to drive sales and improve customer service.
Advanced Salesforce Techniques and Tools
Advanced users can take advantage of courses that explore cutting-edge Salesforce tools and techniques. From automation with Salesforce Flow and Apex programming to implementing advanced security measures, these courses are designed to elevate your Salesforce expertise to the highest level.
Specialized Salesforce Tracks
Our listing also includes specialized tracks for various Salesforce roles. Whether you're aspiring to be a Salesforce Administrator, Developer, or Consultant, find courses tailored to your career path. Learn about specific functionalities like Salesforce Marketing Cloud, Service Cloud, and Salesforce CPQ, and how they integrate within the Salesforce ecosystem.
Hands-On Experience with Salesforce Projects
Put theory into practice with courses that include hands-on projects and real-world scenarios. These courses provide an opportunity to build a portfolio of work that demonstrates your proficiency in Salesforce, giving you a competitive edge in the job market.
Stay Updated with the Latest Salesforce Trends
The world of Salesforce is ever-evolving, and our free online courses ensure you stay up-to-date with the latest trends and updates. Learn about recent Salesforce releases, new features, and best practices to keep your skills sharp and relevant.
Flexible Learning for Your Lifestyle
Our free online Salesforce courses are designed to fit your schedule. Learn at your own pace, from anywhere, at any time. With no cost involved, these courses provide an accessible way for anyone to enhance their Salesforce knowledge and advance their career.
Join a Community of Salesforce Learners
By enrolling in our free online courses, you'll join a community of like-minded professionals and learners. Share experiences, ask questions, and build your network as you progress through your Salesforce learning journey.
Conclusion: Your Path to Salesforce Mastery
Whether you're looking to start a new career, increase your marketability, or simply want to understand the ins and outs of the leading CRM platform, our listing of free online Salesforce courses is your gateway to success. Embark on your path to Salesforce mastery today and unlock the full potential of CRM to transform your business and career.
This free course includes:
19 hours and 28 minutes of online video course
Exercises to train your knowledge
Certificate of course completion
100% free, from content to certificate
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Course comments: Salesforce admin training
Kritika Sharma
hi good morning sir this is Kritika I have total work experience is 6.5 years in retails sales and currently I am working as a manger can you suggest me a good course. this is our part of job.