Course content
11. Qualifications needed to be a waiter
22. How to get a waiter job
33. How to dress for a waiter job interview
44. Skills needed to be an effective waiter
55. How to communicate effectively as a waiter
66. How to deal with difficult customers
77. How to handle customer complaints
88. How to memorize the menu
99. How to take orders efficiently
1010. How to serve food and drinks correctly
1111. How to deal with food allergies and dietary restrictions
1212. How to manage multiple orders at the same time
1313. How to stay calm during busy times
1414. How to clean and organize tables
1515. How to deal with tips and splitting bills
1616. Basic knowledge of wine and food pairing
1717. How to use a POS (point of sale) system
1818. How to work as a team with other waiters and the kitchen
1919. How to promote special dishes or promotions
2020. How to deal with emergency situations or accidents
2121. First aid training for waiters
2222. Knowledge of health and food safety regulations
2323. How to maintain personal and workplace hygiene
2424. How to make order suggestions for customers
2525. How to deal with stress at work
2626. How to improve service speed and efficiency
2727. How to build relationships with regular customers
2828. How to handle money and give change correctly
2929. How to perform restaurant closing tasks
3030. How to seek opportunities for advancement in your career as a waiter
3131. How to deal with table turnover
3232. How to handle special requests from customers
3333. How to maintain a smile and a positive attitude
3434. How to deal with pressure and multitasking
3535. How to stay up to date on new menu items and promotions
3636. How to Properly Use Serving Utensils
3737. How to maintain balance when carrying heavy trays
3838. How to manage customer waiting times
3939. How to handle order errors
4040. How to stay motivated during long working hours
And much more...