Free Course Image Introduction to Management

Free online courseIntroduction to Management

Duration of the online course: 4 hours and 32 minutes

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Build practical management skills fast with a free online course—planning, decision-making, strategy tools and ethical leadership basics. Certificate-ready learning.

In this free course, learn about

  • The four core management functions: planning, organizing, leading, controlling
  • Management hierarchy and what top, middle, and first-line managers do
  • Mintzberg’s managerial role categories and key roles within each
  • Scientific management (Taylor): efficiency, standardization, productivity focus
  • Administrative management: Fayol’s 14 principles, incl. authority & responsibility
  • Weber’s bureaucracy: formal rules, hierarchy, merit-based staffing, impersonality
  • General vs specific external environment and how each affects a business
  • Environmental scanning and analysis to track external changes and uncertainty
  • Kohlberg’s moral development stages, incl. the society-expectations stage
  • Shareholder vs stakeholder views of social responsibility (Friedman’s view included)
  • SMART goals and why goal setting improves performance and commitment
  • Rational decision-making model steps and why generating many alternatives matters
  • Strategic tools: SWOT, BCG Growth-Share Matrix categories, and Porter’s Five Forces
  • Innovation S-curve meaning and factors that help/hurt creativity at work

Course Description

Strong management is a career advantage in any industry, whether you supervise a small team, lead a project, or want to understand how organizations make decisions. This free online course gives you a clear, modern foundation in what managers do, why it matters, and how to apply core concepts to real workplace situations. You will learn how effective management turns goals into coordinated action, aligns people and resources, and keeps an organization responsive when conditions change.

You will explore how management work differs across levels of an organization and how responsibilities shift from setting direction to executing strategy. Along the way, you will connect classic and influential viewpoints on management to today’s challenges, building a deeper understanding of leadership behaviors, organizational design, and what helps teams perform consistently. You will also examine how ethics and social responsibility shape long-term business outcomes, developing a stronger sense of how values, stakeholder expectations, and moral reasoning influence choices managers make under pressure.

Because great management is not only about ideas but also about action, you will practice turning priorities into well-formed objectives, using goal-setting approaches that drive commitment and measurable progress. You will strengthen your planning and decision-making skills with structured methods that help you define problems clearly, evaluate options rationally, and avoid common pitfalls. The course also introduces widely used strategic analysis tools that support smarter assessments of situations, markets, and competitive dynamics—useful whether you work in operations, marketing, entrepreneurship, or nonprofit environments.

To help you think like a manager who can thrive in uncertainty, you will learn to scan and interpret external environments, distinguishing broad forces that shape industries from the immediate players that influence day-to-day performance. You will also discover how organizations approach innovation over time and what conditions make creativity more likely in real workplaces, enabling you to contribute ideas and improvements in a way that fits business realities.

With short videos and knowledge checks, this course is designed for beginners and busy learners who want a credible introduction they can apply immediately. By the end, you will be able to communicate management concepts with confidence, make more disciplined decisions, and approach leadership and strategy with a practical toolkit you can use throughout your career.

Course content

  • Video class: Introduction to Management: A Look Into the Management Process

    05m

  • Exercise: Which of the following best represents the four functions that are crucial for successful management?

  • Video class: The Management Hierarchy: A Look Into the Different Levels of Management

    08m

  • Exercise: Which type of manager is responsible for executing goals set by top management and coordinating resources across business units?

  • Video class: Mintzberg's Managerial Roles

    09m

  • Exercise: According to Henry Mintzberg's managerial roles framework, which of the following is NOT one of the categories of roles that managers serve in an organization?

  • Video class: Frederick Winslow Taylor's Scientific Management

    08m

  • Exercise: What was considered the major threat to American society by Frederick Winslow Taylor?

  • Video class: Administrative Management and Henri Fayol's 14 Principles of Management

    09m

  • Exercise: Which one of Fayol's Management Principles states that employees should have the right and the power to give orders and assume responsibility?

  • Video class: Weber's Bureaucratic Management

    07m

  • Exercise: What is a key characteristic of Weber's ideal bureaucracy?

  • Video class: Episode 146: The General Environment: What It Is and How To Evaluate It

    09m

  • Exercise: Which of the following areas is NOT considered a component of the general environment that influences a business according to the content provided?

  • Video class: Episode 147: The Specific Environment: What It Is and How to Evaluate It

    09m

  • Exercise: What is the main difference between a business's general and specific environment?

  • Video class: Episode 148: Evaluating External Environments: Analyzing the General and Specific Environments

    05m

  • Exercise: Which of the following processes is essential for managers to stay updated on changes in the external environment that could impact their organization?

  • Video class: Episode 149: Kohlberg's Stages of Moral Development

    08m

  • Exercise: What stage of moral development primarily focuses on society's expectations?

  • Video class: Social Responsibility Perspectives: The Shareholder and Stakeholder Approach

    07m

  • Exercise: According to Milton Friedman's perspective on business social responsibility, which statement best describes his view?

  • Video class: Episode 112: Introduction to SMART Goals: How to Establish Goals That Create Long-Lasting Commitment

    10m

  • Exercise: What is a key reason for the effectiveness of goal setting?

  • Video class: Planning in an Organizational Setting

    06m

  • Exercise: What is the primary role of middle managers in the multi-level planning process of a business?

  • Video class: The Rational Decision Making Model

    07m

  • Exercise: What is the first step in the rational decision-making model?

  • Video class: Episode 153: The Rational Decision Making Model, Part 2

    03m

  • Exercise: What is the rationale behind generating as many alternatives as possible during the rational decision-making process?

  • Video class: Introduction to the SWOT Analysis: The Art of Conducting a Situational Analysis

    07m

  • Exercise: What is SWOT Analysis used for?

  • Video class: How the Boston Consulting Group (BCG) Growth-Share Matrix Works

    15m

  • Exercise: In the context of the BCG Matrix, which category would a company's product fall into if it has a small market share in a market characterized by high growth rates?

  • Video class: Porter's Five Forces of Analysis: How to Determine the Attractiveness of an Industry

    13m

  • Exercise: Which force from Porter's Five Forces focuses on the ability of suppliers to control prices within an industry?

  • Video class: Episode 154: Innovation and the S-Curve: Why More Money Doesn't Always Lead to Greater Improvements

    07m

  • Exercise: What does the 's-curve' in the S-curve of innovation represent in the context of technological development?

  • Video class: Episode 155: Establishing Creative Work Environments

    07m

  • Exercise: Which factor is identified as negatively impacting creativity in work environments?

This free course includes:

4 hours and 32 minutes of online video course

Digital certificate of course completion (Free)

Exercises to train your knowledge

100% free, from content to certificate

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Course comments: Introduction to Management

ZT

Zola Thulsaram Ngubo

StarStarStarStar

Simple and informative.

ZT

Zola Thulsaram Ngubo

StarStarStarStar

Straight and informative.

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