One of the most important skills for a cashier is the ability to handle cash and change efficiently and accurately.

For this, it is essential that the professional has knowledge about banknotes and coins in circulation, as well as their security features to prevent counterfeiting. In addition, it is important for the cashier to know how to count the money quickly and efficiently, avoiding errors and ensuring the accuracy of the change.

Another important skill is the ability to deal with pressure and stress situations, which can occur when there is a large queue of customers or when there are problems with the payment system. In these moments, it is necessary to remain calm and act quickly and efficiently to serve customers in the best possible way.

In addition, the cashier also needs to have communication and customer service skills. It is important that he knows how to communicate clearly and objectively, avoiding misunderstandings and problems with customers. In addition, it is essential that he be polite and cordial, ensuring quality and satisfactory service for customers.

Finally, it is important to highlight that the ability to handle money and change is a skill that can be developed over time. For this, it is essential that the professional is always looking to update and qualify himself, participating in training and courses that can help him to improve his skills and competences.

Now answer the exercise about the content:

_What is one of the most important skills for a cashier?

You are right! Congratulations, now go to the next page

You missed! Try again.

Article image Customer service capability

Next page of the Free Ebook:

3Customer service capability

1 minutes

Obtenez votre certificat pour ce cours gratuitement ! en téléchargeant lapplication Cursa et en lisant lebook qui sy trouve. Disponible sur Google Play ou App Store !

Get it on Google Play Get it on App Store

+ 6.5 million
students

Free and Valid
Certificate with QR Code

48 thousand free
exercises

4.8/5 rating in
app stores

Free courses in
video, audio and text