Ability to handle customers who do not have internet access
Página 43
The ability to handle customers who do not have internet access is an extremely important skill for a cashier. While most transactions these days are done via credit and debit cards, many people still prefer to pay by cash or check.
For these customers, the cashier must be prepared to deal with different situations, such as lack of change, bad checks or counterfeit bills. Additionally, it is important for the cashier to be able to clearly explain the store's return and exchange policies to these customers, as they may not be familiar with the rules.
To deal with customers who do not have internet access, the cashier must always be willing to help and be patient. It is important to remember that these customers may have difficulties understanding the technologies used in the payment process, so the operator must be ready to explain the operation of the card machine or the store's payment system.
In addition, the cashier must be prepared to deal with customers who do not speak the local language or who have hearing or visual impairments. In these cases, it is important for the cashier to be able to communicate clearly and efficiently, using gestures and facial expressions to make himself understood.
In summary, the ability to handle customers who do not have internet access is a critical skill for a cashier. This skill includes being patient, being willing to help, being clear and efficient in communication, and being prepared to deal with different situations.
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_What is the importance of the ability to deal with customers who do not have internet access for a cashier?
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