Investigative negotiations use targeted questions and research to uncover a supplier’s underlying needs, constraints, and value-creation opportunities.
Duration of the online course: 45 minutes
Strengthen procurement negotiation skills with a free online course on purchasing and sourcing. Learn to uncover needs, create value, and earn a certificate.
Make purchasing decisions that deliver measurable savings without damaging supplier relationships. This free online course helps you build practical procurement and negotiation skills you can use immediately, whether you work in purchasing management, supply chain, operations, or you are preparing for a role that involves sourcing and supplier agreements.
Instead of relying on scripted tactics, you will learn how investigative negotiation works in real procurement scenarios. The focus is on asking smarter questions, uncovering what a supplier truly values, and identifying the hidden constraints that drive price, lead times, risk, and service levels. By shifting from positional bargaining to discovery, you gain more leverage and open up options that can benefit both sides.
You will also learn how value creation fits into modern purchasing management. The course illustrates how organizations can rethink a problem, redefine the outcome they actually need, and design a solution that reduces cost while improving results. This approach is especially useful when traditional cost-cutting has reached its limit, or when competitive bids are not producing meaningful differences.
Along the way, you will strengthen your professional judgment: how to prepare for negotiations, how to recognize statements that sound persuasive but are not true, and how to choose a strategy that reveals underlying needs rather than escalating conflict. Short exercises reinforce key ideas and help you test your understanding, making the learning experience more active than simply watching videos.
Finish with a clearer negotiation mindset, stronger communication tools, and a more strategic procurement approach that supports better contracts, better supplier performance, and better outcomes for your organization. If a certificate is available on your learning platform, you can also use it to showcase your training.
45 minutes of online video course
Digital certificate of course completion (Free)
Exercises to train your knowledge
100% free, from content to certificate
What are investigative negotiations in procurement?
Investigative negotiations use targeted questions and research to uncover a supplier’s underlying needs, constraints, and value-creation opportunities.
How can procurement teams create value beyond asking suppliers for lower prices?
Teams can explore alternative specifications, service models, incentives, and shared solutions that reduce total cost or improve outcomes for both parties.
Which negotiation strategy helps reveal a supplier’s hidden interests?
An investigative negotiation strategy focuses on probing beneath stated positions to identify the supplier’s less obvious priorities, motivations, and constraints.
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Course comments: Purchasing and Procurement training
Kgomotso
videos are very informative
Bwire Simon
well articulated lecture