3.37. Regulatory Norms (NRs) for Occupational Safety: NR 38 - Occupational Safety and Health in Financial Institutions

Página 40

Occupational Safety is an area of ​​paramount importance in all institutions, whether financial or not. However, financial institutions have their particularities that require special attention. In this sense, Regulatory Standard 38 (NR 38) is one of the main guidelines that establish the parameters for Safety and Health at Work in Financial Institutions.

NR 38 was created with the aim of establishing administrative, planning and organizational guidelines, which aim to implement control measures and preventive safety systems in the processes, conditions and work environment in the Institutions Financial and the like. Its objective is to guarantee the health and physical integrity of workers in this sector.

Financial institutions, by their nature, present specific and differentiated risks from other sectors of the economy. Among the main risks are moral harassment, stress, pressure for goals, external violence (robberies and kidnappings), in addition to ergonomic risks. NR 38 emerges as a worker protection tool, seeking to minimize these risks and promote a safer and healthier work environment.

NR 38 establishes a series of measures that must be adopted by financial institutions. Among them, we highlight the need to create an Environmental Risk Prevention Program (PPRA), carry out an ergonomic analysis of work, implement measures to prevent assaults and kidnappings, carry out periodic training, among others.

One of the main requirements of NR 38 is the elaboration of the PPRA. This program must be developed within the scope of each establishment of the financial institution, under the responsibility of the Specialized Service in Safety Engineering and Occupational Medicine (SESMT), with the participation of workers. The PPRA must include the anticipation, recognition, evaluation and control of existing environmental risks or that may exist in the work environment.

Another important requirement is carrying out an ergonomic work analysis. This analysis must consider, at least, the working conditions, such as lifting, transporting and unloading materials, furniture, equipment and environmental conditions of the work station, in addition to the organization of work itself.

Regarding the prevention of robberies and kidnappings, NR 38 determines that financial institutions must implement security measures aimed at minimizing these risks. Among the suggested measures are the installation of security devices, such as cameras and alarms, periodic training on security procedures, in addition to drawing up an action plan for emergencies.

In addition, NR 38 also establishes the need to carry out periodic training on safety and health at work. These trainings must be carried out when the worker is hired, whenever changes in working conditions occur and, at least, once a year.

In summary, NR 38 is an important tool to guarantee the safety and health of workers in financial institutions. Compliance not only protects workers, but also contributes to a healthier and more productive work environment.

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413.38. Occupational Safety Regulatory Norms (NRs): NR 39 - Safety and Health at Work in Call Center/Telemarketing Companies