Knowledge of closing techniques

Capítulo 20

Estimated reading time: 2 minutes

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One of the main knowledge that a cashier needs to have is in relation to cash closing techniques. This process is essential to ensure the accuracy of values ​​and avoid errors that could harm the company and customers.

To perform cash closing efficiently, you need to follow some important steps. The first is to check the initial balance, which is the amount that was left in the cashier at the beginning of the shift. This value must be registered in a specific form and must be checked against what is registered in the system.

Next, you need to record all cash inflows and outflows that occurred during the shift. This includes sales made, change given to customers, bill payments, and more. It is important that all this information is recorded in a clear and organized way, to facilitate the verification process later.

After registering all transactions, it's time to check the final balance. For this, the cashier must count all the cash in the cashier and compare it with what is registered in the system. It is also important to check the credit and debit card receipts, to ensure that there were no problems with the transactions.

If there are differences between the final balance and what is registered in the system, it is necessary to investigate the reason and correct the error. In some cases, it may be necessary to make adjustments to the system or call a supervisor to assist with the conference.

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In addition to knowing cash closing techniques, the operator also needs organizational skills and attention to detail. It is necessary to keep the cash always organized and clean, to facilitate the work and avoid mistakes. It's also important to pay attention to each money movement to ensure everything is being recorded correctly.

In summary, knowledge of cashier closing techniques is essential for any cashier. You need to follow the steps correctly and have organizational skills and attention to detail to ensure the accuracy of the figures and avoid mistakes that could harm the company and customers.

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_What is the first step to efficiently close the cash register?

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The first step to efficiently close the cash register is to check the opening balance. This is crucial to ensure that the initial amount recorded matches what is registered in the system, setting a baseline for all subsequent transactions.

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Ability to deal with dissatisfied customers

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