Free Course Image Soft Skills for business

Free online courseSoft Skills for business

Duration of the online course: 15 hours and 41 minutes

5

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(8)

Enhance your business acumen with Tutorials Point's free course on Soft Skills, covering key topics like leadership, presentation skills, time management, and more.

In this free course, learn about

  • Communication and Presentation Foundations
  • Core Productivity and Workplace Basics
  • Goal Setting and Customer Fundamentals
  • Problem Solving and Conflict Management
  • Decision Making, Anger and Critical Thinking
  • Assertiveness, Stress, and Customer Handling
  • Listening, Self-Esteem, and Business Etiquette
  • Personal Effectiveness and Positive Attitude
  • Coaching, Interviewing, and Grooming Essentials
  • Negotiation, Stress, and Body Language
  • Front Desk, Grooming Follow-up, and Formal Introductions
  • Effectiveness Habits, Team Motivation, and Positive Body Language
  • Impromptu Speaking, Language Accuracy, and Delegation
  • Personal Productivity, Interviews, and Mind Mapping
  • Social Intelligence, Leadership Qualities, and Career Planning
  • Mid-Level Management and Customer Retention
  • Supervision, Campus to Corporate, and Customer Touchpoints
  • Integrity, Corporate Dressing, and Influencing Skills
  • Happiness, Rapport Building, and Attention Management
  • Business Ethics, Diversity, and Workplace Civility
  • Exam Stress, Job Search, and Stage Fear
  • Mental Health, Resume Writing, and Strategy Management
  • Purpose, Cross-Cultural Etiquette, and Table Manners
  • Workplace Wellness and Mindful Parenting

Course Description

The "Soft Skills for Business" course is an extensive learning journey designed to enhance your professional proficiency in various essential business skills. Over a period of 15 hours and 41 minutes, this comprehensive course provides a robust foundation in developing interpersonal skills that are crucial for success in any business environment. With an exemplary rating of 5 stars, this course has garnered high praise from its participants and stands out within the Business Administration category, specifically under the Business Skills subcategory.

From honing your presentation skills to mastering leadership and management techniques, the "Soft Skills for Business" course covers a wide array of topics. You'll not only improve your ability to deliver engaging and impactful presentations but also learn the nuanced differences between leadership and management, preparing you for a comprehensive role in organizational settings. For first-time managers, this course provides practical skills training to effectively take on managerial responsibilities with confidence.

Time management is another critical aspect covered in this course. You'll gain valuable insights and techniques to manage your time more efficiently, boosting your productivity and work-life balance. The course also delves into self-confidence building, goal setting, and effective customer relationship management (CRM) skills, ensuring a well-rounded skill set to navigate complex business scenarios and client interactions.

Participants will also benefit from learning about the SMART goals framework, problem-solving strategies, and conflict management. These modules are designed to equip you with the necessary tools to handle workplace conflicts constructively and develop effective decision-making and creativity skills.

Maintaining workplace ethics and understanding the code of conduct are fundamental to any business environment. The course emphasizes these aspects alongside training in stress and anger management, critical thinking, assertiveness, and self-esteem enhancement. Business etiquette, including first impressions, personal grooming, and hygiene, is also a key component of the curriculum.

In addition to these core modules, the course offers practical advice on business negotiation skills, active listening, and career development planning. Whether you are preparing for interviews or looking to improve your personal productivity, this course provides actionable tips and techniques to support your professional growth.

Understanding body language, managing workplace diversity, civility, and enhancing social intelligence are also featured topics, along with specialized training on how to motivate teams, impromptu speaking, and managing exam stress. Participants will also explore the importance of maintaining a positive attitude, balancing personal and professional life, and the secrets to happiness and workplace wellness programs.

Concluding with subjects such as mindful parenting, strategy management, and etiquette rules across different cultures, the "Soft Skills for Business" course offers a holistic approach to developing the essential soft skills necessary for thriving in today's dynamic business environment. Whether you are at the beginning of your career or looking to refine your existing skills, this course will provide you with the expertise to excel and achieve your professional goals.

Course content

  • Video class: Soft Skills | Presentation Skills | How to Improve your Presentation? | Tutorialspoint 18m
  • Exercise: What is a key factor that ensures the success of a presentation?
  • Video class: Soft Skills | Leadership VS Management | Skills training | TutorialsPoint 19m
  • Exercise: What is the main distinction between leadership and management?
  • Video class: First Time Managers | Soft Skills | Skills training | TutorialsPoint 18m
  • Exercise: What is a crucial behavior expected from a first-time manager when interacting with their team?
  • Video class: Time Management | Soft Skills | Skills Training | TutorialsPoint 26m
  • Exercise: Which time management concept is emphasized as most essential in the transcript?
  • Video class: Soft Skills | Overview | Skills Training | TutorialsPoint 07m
  • Exercise: What is the key difference between hard skills and soft skills in the workplace?
  • Video class: Soft Skills | Self Confidence | Skills Training | Tutorialspoint 10m
  • Exercise: What is one reason people may lack self-confidence?
  • Video class: Soft Skills | Goal Setting | Skills Training | TutorialsPoint 18m
  • Exercise: Which of the following reasons is NOT listed as a common reason why people don't set goals?
  • Video class: Customer Relationship Management (CRM) | Soft Skills | TutorialsPoint 12m
  • Exercise: What is one of the main purposes of Customer Relationship Management (CRM)?
  • Video class: Setting SMART Goals | Soft Skills | TutorialsPoint 08m
  • Exercise: What does the 'M' in SMART goals stand for?
  • Video class: Soft Skills | Problem Solving | Skills training | TutorialsPoint 19m
  • Exercise: What is a key barrier to effective problem-solving?
  • Video class: Good vs Bad Conflict | Conflict Management | Soft Skills | Skills training | TutorialsPoint 20m
  • Exercise: Which of the following behaviors is characterized by high assertiveness and low cooperativeness in conflict situations according to Thomas Gilman's theory?
  • Video class: Workplace Ethics and Code of Conduct Soft Skills | Skills training | TutorialsPoint 15m
  • Exercise: What is a primary reason for adhering to workplace ethics?
  • Video class: DECISION MAKING and CREATIVITY | Soft Skills | Skills training | TutorialsPoint 14m
  • Exercise: Which of the following is a common mistake in the decision-making process?
  • Video class: Soft Skills | Anger Management | Skills Training | Tutorialspoint 11m
  • Exercise: What are the three phases of the anger cycle?
  • Video class: Soft Skills | Critical Thinking | Skills Training | TutorialsPoint 10m
  • Exercise: Which of the following is a principle of critical thinking focused on examining the information one encounters?
  • Video class: Soft Skills | Assertiveness | Skills Training | TutorialsPoint 09m
  • Exercise: What is assertiveness in the context of communication skills?
  • Video class: Stress Management | Soft Skills | Skills Training | TutorialsPoint 16m
  • Exercise: Which of the following is an internal cause of stress?
  • Video class: Customer Handling - CRM | Soft Skills | Skills Training | TutorialsPoint 16m
  • Exercise: What is a key benefit of good customer handling skills?
  • Video class: Active Listening Skills | Soft Skills | Skills training | TutorialsPoint 20m
  • Exercise: Which type of listening involves understanding the speaker's emotions and putting oneself in their shoes?
  • Video class: Soft Skills | Self Esteem | TutorialsPoint 09m
  • Exercise: What is a characteristic of low self-esteem?
  • Video class: Soft Skills | Business Etiquette | First Impressions| TutorialsPoint | Do's 09m
  • Exercise: What is an important aspect of email etiquette in a professional setting?
  • Video class: Personal Effectiveness | Soft Skills | Skills Training | TutorialsPoint 22m
  • Video class: Positive Attitude and Pleasing Personality | Soft Skills | TutorialsPoint 17m
  • Exercise: What is a key benefit of maintaining a positive attitude?
  • Video class: Soft Skills | Worklife Balance | TutorialsPoint 08m
  • Video class: Coaching and Mentoring | Soft Skills |Skills training | TutorialsPoint 21m
  • Video class: Soft Skills | How to take an Interview? | Skills Training | TutorialsPoint 12m
  • Video class: Grooming, Makeover and Personal Hygiene | Soft Skills | TutorialsPoint 22m
  • Exercise: What is one of the most important aspects of creating a powerful first impression under the soft skills domain?
  • Video class: Soft Skills | Business Negotiation Skills | Skills Training | TutorialsPoint 10m
  • Video class: Stress | Soft Skills | Skills Training | TutorialsPoint 09m
  • Exercise: Which of the following is a recommended strategy for managing stress according to the text?
  • Video class: Soft Skills | Body Language | TutorialsPoint 11m
  • Video class: Soft Skills Front Desk Etiquette | Skills training | TutorialsPoint 14m
  • Exercise: What is the most essential quality a front desk executive must demonstrate according to the discussed module on front desk etiquette?
  • Video class: Grooming, Makeover ,Personal Hygiene | Soft Skills | TutorialsPoint 08m
  • Video class: Formal Introduction and Greetings | Soft Skills | TutorialsPoint 13m
  • Exercise: What is an important aspect to remember when introducing yourself in a formal setting?
  • Video class: 7 habits of highly effective people | Soft Skills | TutorialsPoint 22m
  • Video class: How to Motivate Teams? - Tips | Soft Skills | Skills training | TutorialsPoint 16m
  • Video class: Soft Skills | Positive Body Language | Skills Training | TutorialsPoint 09m
  • Video class: Soft Skills | Impromptu Speaking | Skills Training | TutorialsPoint 07m
  • Exercise: What is one of the recommended strategies if your mind goes blank during an impromptu speech?
  • Video class: Soft Skills | Spoken English Mistakes | Skills Training | TutorialsPoint 09m
  • Video class: What is Delegation? | Soft Skills | Skills training | TutorialsPoint 17m
  • Exercise: What is a primary benefit of delegation for a manager or supervisor?
  • Video class: Soft Skills | Improve Personal Productivity | TutorialsPoint 09m
  • Video class: How to crack Interviews? | Soft Skills | Skills Training | TutorialsPoint 10m
  • Exercise: How can you make a strong first impression during an interview?
  • Video class: Mind Mapping and its benefits | Soft Skills | Skills Training | TutorialsPoint 10m
  • Video class: Soft Skills | Social Intelligence | TutorialsPoint 08m
  • Exercise: Why is it important to develop social intelligence in today's technology-driven world?
  • Video class: Leadership Qualities Soft Skills | Skills training | TutorialsPoint 10m
  • Video class: Soft Skills | Career Development Planning | Skills Training | TutorialsPoint 08m
  • Exercise: What is an important benefit of implementing a Career Development Program within a company?
  • Video class: Soft Skills Every Mid Level Manager Should Master Now! Skills Training TutorialsPoint 06m
  • Video class: Customer Experience - How to RETAIN Customer? | Soft Skills | TutorialsPoint 23m
  • Exercise: What is considered the most important reason why customers leave a business according to the text?
  • Video class: Soft Skills | Social Learning | TutorialsPoint 10m
  • Video class: Soft Skills | Employee Supervision | Skills Training | TutorialsPoint 06m
  • Exercise: What is one of the essential skills required for a good supervisor when managing employee relations?
  • Video class: Journey from Campus to Corporate | Soft Skills Training | TutorialsPoint 24m
  • Video class: Customer Touch Points | Soft Skills | Skills training | TutorialsPoint 19m
  • Exercise: What is a customer touchpoint according to the text?
  • Video class: What is Integrity? | Soft Skills | Skills training | TutorialsPoint 12m
  • Video class: How to dress for Office? | Business Professionals | Soft Skills | TutorialsPoint 09m
  • Exercise: Why is corporate dressing considered important according to the text?
  • Video class: Soft Skills | Influencing Skills | Skills Training | TutorialsPoint 08m
  • Video class: Secret to HAPPINESS | Soft Skills | Skills training | TutorialsPoint 17m
  • Exercise: What is a key takeaway about maintaining happiness from the discussed video tutorial on happiness?
  • Video class: How to build Rapport? | Soft Skills | Skills training | TutorialsPoint 16m
  • Video class: Soft Skills | Attention Management | Skills Training | TutorialsPoint 05m
  • Exercise: What is a key difference between attention management and time management?
  • Video class: Soft Skills| Business Ethics | Skills Training| TutorialsPoint 08m
  • Video class: Soft Skills | Workplace Diversity | Skills Training | TutorialsPoint 06m
  • Exercise: What is one strategy to effectively manage workplace diversity?
  • Video class: Soft Skills | Workplace Civility | Skills Training | TutorialsPoint 06m
  • Video class: How to manage EXAM STRESS? | Skills Training | Tutorialspoint 08m
  • Exercise: Which of the following is NOT a suggested strategy for managing exam-related stress?
  • Video class: Need a Job? Learn How Soft Skills Could Transform Your Job Search! TutorialsPoint 08m
  • Video class: How to overcome Stage Fear? | Soft Skills | TutorialsPoint 17m
  • Exercise: What is NOT a strategy to reduce stage fear during a presentation?
  • Video class: Mental Health | Managing Workplace Anxiety | Soft Skills | TutorialsPoint 08m
  • Video class: Resume Tips | Soft Skills | Skills Training | Tutorials Point 08m
  • Exercise: According to the text, which element is crucial for making a resume stand out and effectively serve its purpose in job applications?
  • Video class: Soft Skills | Strategy Management | Skills Training | TutorialsPoint 07m
  • Video class: Purpose of Life | Soft Skills | Skills training | TutorialsPoint 11m
  • Exercise: According to the discussion on finding your life's purpose, what is a key factor in identifying a purposeful life?
  • Video class: Etiquette rules in different countries | Soft Skills | TutorialsPoint 11m
  • Video class: Table Manners- Etiquette | Soft Skills | Skills Training | TutorialsPoint 15m
  • Video class: Soft Skills | Workplace Wellness Programs | Skills Training | TutorialsPoint 08m
  • Video class: Mindful Parenting | Soft Skills | Skills Training | TutorialsPoint 11m
  • Exercise: What is an essential component of mindful parenting?
  • Video class: Soft Skills | Stress Management | Skills training | TutorialsPoint 16m

This free course includes:

15 hours and 41 minutes of online video course

Digital certificate of course completion (Free)

Exercises to train your knowledge

100% free, from content to certificate

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Course comments: Soft Skills for business

Mahmoud Okily

very good

Zenji

I really like this course because it's really useful for me and workplaces - business.

Kaveer Bradly

was so easy

Nasrihassan

one of the best ways to what do we call self improvement

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