Free online courseIntroduction to Human Communication

Course Description

The "Introduction to Human Communication" course is a comprehensive journey through the multifaceted world of communication, tailored for individuals seeking to enhance their business skills. With a duration of 5 hours and 14 minutes, this course falls under the category of Business Administration and specifically within the subcategory of Business Skills.

Participants will begin with an introductory preview segment, setting the stage for the insights and knowledge to follow. The course launches with a foundational understanding of communication—defining what it is, its significance, and the essential elements that comprise effective communication.

The course delves into the components necessary for becoming a competent communicator. Learners are guided through the intricate relationship between identity, culture, and communication, highlighting the importance of these factors in shaping our perceptions and interactions.

A critical examination of cross-cultural communication challenges is included, preparing participants to navigate and overcome communication barriers in diverse settings. The impact of power dynamics on communication is explored, equipping learners with skills to manage and leverage power effectively in their interactions.

The course addresses different communication styles, including the balance between direct and emotional expressions, and assists learners in identifying their conflict management styles. This self-awareness is pivotal for effective communication in both personal and professional contexts.

In understanding language, learners will be introduced to the construction of language and its role in shaping perceptions. The significance of verbal communication is paired with a deep dive into active listening strategies, emphasizing the two-way nature of effective communication.

Nonverbal communication is covered extensively, including the interpretation of cues and the use of space, touch, and time. These nonverbal elements play a crucial role in conveying meaning and building relationships.

The course places a strong emphasis on creating and sustaining healthy relationships, both personally and in the workplace. It introduces Social Penetration Theory and Knapp’s Relationship Development Model, offering valuable frameworks for understanding relationship dynamics. Relational dialectics are explored to help participants navigate and maintain healthy communicative practices.

As the course transitions to the business context, the importance of communication in the workplace is underscored. Organizational structures and their influence on communication processes are reviewed, alongside techniques for impression management and self-monitoring.

Participants will also learn to identify genuine and insincere business apologies, honing their ability to decipher and deliver effective apologies. The introduction to persuasion and the principles underlying it will empower learners to master the art of influence within various business scenarios.

Exploring the history of mass media and its evolving impact on communication, the course provides insights into differential media responses and the dual nature of social media. A reflection on how online personas differ from real-life identities wraps up this enriching educational experience.

With no reviews yet, this course presents a unique opportunity for learners to gain substantial expertise in human communication, applicable across diverse and dynamic business environments.