Duration of the online course: 5 hours and 14 minutes
5
(10)
The "Introduction to Human Communication" course is a comprehensive journey through the multifaceted world of communication, tailored for individuals seeking to enhance their business skills. With a duration of 5 hours and 14 minutes, this course falls under the category of Business Administration and specifically within the subcategory of Business Skills.
Participants will begin with an introductory preview segment, setting the stage for the insights and knowledge to follow. The course launches with a foundational understanding of communication—defining what it is, its significance, and the essential elements that comprise effective communication.
The course delves into the components necessary for becoming a competent communicator. Learners are guided through the intricate relationship between identity, culture, and communication, highlighting the importance of these factors in shaping our perceptions and interactions.
A critical examination of cross-cultural communication challenges is included, preparing participants to navigate and overcome communication barriers in diverse settings. The impact of power dynamics on communication is explored, equipping learners with skills to manage and leverage power effectively in their interactions.
The course addresses different communication styles, including the balance between direct and emotional expressions, and assists learners in identifying their conflict management styles. This self-awareness is pivotal for effective communication in both personal and professional contexts.
In understanding language, learners will be introduced to the construction of language and its role in shaping perceptions. The significance of verbal communication is paired with a deep dive into active listening strategies, emphasizing the two-way nature of effective communication.
Nonverbal communication is covered extensively, including the interpretation of cues and the use of space, touch, and time. These nonverbal elements play a crucial role in conveying meaning and building relationships.
The course places a strong emphasis on creating and sustaining healthy relationships, both personally and in the workplace. It introduces Social Penetration Theory and Knapp’s Relationship Development Model, offering valuable frameworks for understanding relationship dynamics. Relational dialectics are explored to help participants navigate and maintain healthy communicative practices.
As the course transitions to the business context, the importance of communication in the workplace is underscored. Organizational structures and their influence on communication processes are reviewed, alongside techniques for impression management and self-monitoring.
Participants will also learn to identify genuine and insincere business apologies, honing their ability to decipher and deliver effective apologies. The introduction to persuasion and the principles underlying it will empower learners to master the art of influence within various business scenarios.
Exploring the history of mass media and its evolving impact on communication, the course provides insights into differential media responses and the dual nature of social media. A reflection on how online personas differ from real-life identities wraps up this enriching educational experience.
With no reviews yet, this course presents a unique opportunity for learners to gain substantial expertise in human communication, applicable across diverse and dynamic business environments.
Video class: Preview: Intro to Human Communication | Study Hall
03m
Exercise: Which of the following communication methods involves the use of physical actions, such as gestures or facial expressions, to convey a message?
Video class: Introduction and Definition of Communication | Human Communication | Study Hall
08m
Exercise: In the process of human communication, which factor influences the meaning derived from a message the most?
Video class: Working Toward Competent Communication | Human Communication | Study Hall
10m
Exercise: Which of the following statements best describes the concept of communication competence as discussed in the text?
Video class: Identity and Culture in Communication | Human Communication | Study Hall
07m
Exercise: How do identity and culture influence our communication according to the text?
Video class: Perception | Human Communication | Study Hall
10m
Exercise: What concept explains the errors we make in assigning causes to behaviors, as described in the text?
Video class: Cross Cultural Communication Challenges | Intro to Human Communication | Study Hall
09m
Exercise: In intercultural communication, what is a key element to consider for effective interaction?
Video class: How Power Affects Communication | Intro to Human Communication | Study Hall
10m
Exercise: In the context of power distance cultures, how might the acceptance of power inequality differ between high power distance and low power distance cultures?
Video class: Being Direct or Getting Emotional | Intro to Human Communication | Study Hall
08m
Exercise: What is a characteristic of high-context cultures in terms of communication?
Video class: What Is Your Conflict Style? | Intro to Human Communication | Study Hall
10m
Exercise: In a situation where two friends are trying to decide on a dinner spot and potential conflict arises, which conflict management style would involve finding a middle ground where both might have to give up something to gain a bit of what they want?
Video class: How is Language Built? | Intro to Human Communication | Study Hall
09m
Exercise: When learning a new language, what aspect of language does 'syntax' refer to?
Video class: How Verbal Communication affects Perception | Intro to Human Communication | Study Hall
10m
Exercise: According to the concept of linguistic relativity discussed, how might people who speak a language without words for time management perceive time differently?
Video class: Listening | Intro to Human Communication | Study Hall
09m
Exercise: Listening is a crucial component of communication as it involves multiple steps to effectively understand and respond to a message. Which of the following is not one of the primary stages in the listening process?
Video class: Nonverbal Communication | Intro to Human Communication | Study Hall
11m
Exercise: Which of the following best describes how nonverbal communication can impact a verbal message during a conversation?
Video class: Nonverbal Cues and the Use of Space, Touch, and Time | Intro to Human Communication | Study Hall
08m
Exercise: Which of the following is not a key concept related to non-verbal communication?
Video class: Creating and maintaining strong, healthy relationships | Intro to Human Communication | Study Hall
08m
Exercise: What is the 'halo effect' as described in communication studies?
Video class: Social Penetration Theory (Ogres Are Like Onions) | Intro to Human Communication | Study Hall
11m
Exercise: What is the primary function of self-disclosure in building human relationships?
Video class: Creating Bonds: Knapp’s Relationship Development Model | Intro to Human Communication | Study Hall
11m
Exercise: According to Knapp's relational development model, what is the final stage in the coming together phase of a relationship?
Video class: Relational Dialectics | Intro to Human Communication | Study Hall
11m
Exercise: What is a contradiction in the context of human relationships, according to the theory of relational dialectics?
Video class: Creating Healthy Relationships | Intro to Human Communication | Study Hall
11m
Exercise: Which of the following behaviors is NOT one of John Gottman's Four Horsemen, as a negative conflict management behavior?
Video class: The Importance of Communication in the Workplace | Intro to Human Communication | Study Hall
09m
Exercise: Which of the following skills is essential for effectively communicating within a workplace team structure?
5 hours and 14 minutes of online video course
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Course comments: Introduction to Human Communication
Am Cooke
This course was so helpful to opening my eyes as to how much communication is important and what values are placed on communicationsm
Subrata Sahoo
i have learned a lot from this app thank you
Tami Agosto
I enjoyed this course. The presenter was easy to listen to. Course was informative.