One of the main knowledge that a Software Quality Analyst must have is requirements analysis. This is a crucial process to ensure that the software developed meets the needs of the customer and end users.
To perform a good requirements analysis, it is necessary to have a good understanding of the customer's business and the expectations of the end users. This includes the ability to identify and document functional and non-functional system requirements, as well as constraints and limitations that may impact software development.
Another important aspect of requirements analysis is the ability to validate and verify requirements with the customer and end users. This may include conducting acceptance tests and reviewing documentation with the customer to ensure that all requirements are understood and are being met.
In addition, it is important that the Software Quality Analyst has knowledge in requirements elicitation techniques, such as interviews, questionnaires and workshops. These techniques help ensure that all requirements are completely and accurately identified and documented.
Finally, it is important that the Software Quality Analyst has knowledge in requirements management tools, such as JIRA, Trello and Microsoft Excel. These tools help organize and manage requirements throughout the project lifecycle.
