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Free online coursesAtendimento ao cliente, Secretariado e Recepção

Trabalhe com Atendimento ao cliente aprendendo com nossos cursos, onde você pode se qualificar para trabalhos em recepções, vendas, secretaria e atendimento ao público no geral.



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Free video courses

Video course
Recepcionista

4.92

(2142)

2 hours and 29 minutes

Video course
Secretariado

4.96

(417)

3 hours and 43 minutes

Video course
Secretariado executivo

4.9

(274)

2 hours and 25 minutes

Video course
Recepcionista 2

4.92

(219)

2 hours and 33 minutes

Video course
Secretariado

4.95

(165)

2 hours and 55 minutes

Video course
Atendimento ao cliente

4.88

(127)

3 hours and 43 minutes

Video course
Serviços de Recepção e Atendimento ao cliente

4.58

(62)

1 hours and 53 minutes

Video course
Atendimento ao cliente

4.68

(22)

1 hours and 4 minutes

Video course
Técnicas de atendimento para encantar o cliente

4.71

(14)

49 minutes

Video course
Recepcionista de hotel

4.8

(10)

53 minutes

Video course
Atendimento de cliente com alto poder aquisitivo

4

(6)

29 minutes

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What are people saying about free online courses of Atendimento ao cliente, Secretariado e Recepção

ES

Ester Souza

muito bom ????

In the free online course: Atendimento ao cliente

DB

Daniele Bento

excelente e eficiente

In the free online course: Atendimento ao cliente

RV

Rafael Viana lima

a explicação é ótima

In the free online course: Atendimento ao cliente

JR

Jhenifer Rayssa

eu compreendi Rudolfo oque foi dito, amei e saber que recepcionista nao é só atender um telefonema, ela tem muitas funções uma empresa total

In the free online course: Recepcionista

FR

Francisca Raiane Da Silva

estou adorando

In the free online course: Serviços de Recepção e Atendimento ao cliente

TC

Thais Cristina

muito bom para ampliar o currículo

In the free online course: Recepcionista

KT

Kaka Tavares

muito bom , ótima explicaçao vão direto ao ponto .

In the free online course: Atendimento ao cliente

AM

Arthur Marcio

muito bom

In the free online course: Recepcionista

B

Bruno

muito bom o curso

In the free online course: Serviços de Recepção e Atendimento ao cliente

K

Karol

aprendi bastante coisas que devo ou não fazer no ambiente de trabalho como tratar clientes etc muito bom.

In the free online course: Recepcionista

Woman studying by online course

Why study and learn with Cursa?

100% free online courses from start to finish

Digital certificate also free and valid (issued at the end of the course)

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Free text courses

Free ebook
Curso completo de Secretariado e Recepção

3.89

(9)

46 pages

Free ebook
Conhecimentos e Habilidades para fazer um excelente Atendimento ao Cliente

4.88

(17)

48 pages

Online courses by subject

Recepção

Cursos de Recepção são programas de treinamento destinados a preparar indivíduos para trabalhar na linha de frente de hotéis, hospitais e outras instituições. Eles ensinam habilidades essenciais como comunicação eficaz, atendimento ao cliente de qualidade, gestão de reservas e procedimentos de check-in e check-out. Além disso, abordam a ética profissional e a apresentação pessoal, equipando os alunos com as competências necessárias para uma carreira bem-sucedida na área de recepção.
Secretariado

Os cursos de Secretariado são voltados para a capacitação de profissionais na área administrativa, ensinando habilidades como gestão de agenda, comunicação com clientes, organização de documentos e eventos, e suporte em atividades executivas. A formação pode ser técnica ou superior, focando em competências práticas e teóricas para atuação eficiente em empresas de diversos setores. É ideal para quem busca uma carreira dinâmica e versátil.
Atendimento online

Os cursos de Atendimento Online ao Cliente preparam profissionais para oferecer suporte eficaz e personalizado através de canais digitais. Com foco em comunicação clara e empatia, o curso abrange técnicas de resolução de problemas, uso de ferramentas online e a ética no atendimento. A capacitação promove habilidades indispensáveis na era digital, garantindo a satisfação e fidelização dos clientes.

Sobre os cursos de Atendimento ao cliente, secretariado e recepção

No comércio em geral, atender bem ao cliente é um dos fatores mais importantes durante o processo de venda de um produto ou serviço, por isso, é necessário ter um bom conhecimento nessa área para quem deseja trabalhar com atendimento ao cliente ou até mesmo ter seu próprio negócio como empreendedor.

Cursos online gratuitos de atendente, secretário(a) e recepcionista

Aqui em nossa plataforma você encontra os melhores cursos online gratuitos de secretário(a), de recepcionista ou de atendente. O que te deixará capacitado para atuar no mercado de trabalho.

100% free courses

All our courses are free from start to finish, the student does not pay any kind of fee to study, so we are a course platform accessible to everyone.

Free digital certificate

In addition to taking the course for free, you also receive the Certificate for free.

Online courses with exercises

Some of our courses have exercises produced exclusively for our platform, helping you to practice the knowledge acquired in the course.

Download our app

Only by downloading the Cursa application you have access to receive the digital certificate for free, in addition to several other exclusive features, download at Google Play or at App Store ( Apple ).

About more courses from our platform

In all, there are more than 1000 courses, divided into more than 400 categories in 5 different languages, where we provide the digital certificate for free to everyone.

About

Free Certificate


After completing the course you will have free access to the digital certificate of course completion.


How to get it for free: It is only possible to issue the certificate in our application, which can be downloaded from Google Play or App Store, so you can take the online course here and use the app only to issue the certificate. Being that you can also take the courses through the app if you wish.


In digital format: After completing the course and generating the certificate through the application, the image of the same will be generated in the photo gallery of your cell phone and will also be sent to your email.


Why the certificate is important: You can use it to improve your resume, to rise in careers or positions, to enrich your knowledge and among several other applications.


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