Duration of the online course: 30 minutes
Stronger supply chains are built on better decisions. This course helps you develop the analytical mindset needed to understand how a supply chain works end to end and how performance is shaped by what moves through it every day. If you want to grow in logistics, operations, procurement, or planning, you will learn how to think in terms of flows, trade-offs, and measurable impact rather than relying on guesswork.
You will explore the foundations of supply chain management and the role it plays in creating customer satisfaction while protecting profitability. The focus is on clarity: recognizing what must be coordinated across suppliers, internal operations, and distribution so that products reach the right place at the right time, at the right cost. As you connect the dots between service levels and operational efficiency, you will gain a practical perspective on why supply chains succeed or fail.
A core theme is identifying the critical elements that move through supply chains and why managing these flows in both directions matters for resilience and control. Understanding these fundamentals makes it easier to diagnose issues such as delays, stockouts, excessive inventory, and unexpected costs. You will also practice applying concepts through short exercises designed to sharpen your judgment and help you validate your understanding, making the learning immediately useful for real-world scenarios.
By the end, you should feel more confident discussing supply chain performance, spotting improvement opportunities, and approaching logistics problems with a structured, analytical approach. It is a strong starting point for anyone who wants to transition into supply chain roles or add professional skills that support better planning and coordination across the business. As a free online course, it is an accessible way to build momentum and demonstrate initiative in a field where data-informed decision-making is increasingly essential.
Video class: Introduction to Supply Chain Management
30m
Exercise: What are the three important elements that flow in a supply chain?
Exercise: What are the three important elements whose flow is critical in a supply chain?
Exercise: Which of the following is NOT one of the three key elements that flow in both directions in a supply chain?
Exercise: What is the primary function of a supply chain in the context of customer satisfaction and service provider profitability?
30 minutes of online video course
Digital certificate of course completion (Free)
Exercises to train your knowledge
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Course comments: Supply Chain Analytics
Yousif Ibrahim Abubaker Abdalla
the course was really great.
E. N. Muiruri
Very Integral.
Zachary Kirby
Good introductory level lecture on supply chain. I had forgotten most of this information and was a great refresher!
ROSHNI TOMY
supply chain analysis