Free online courseOperations Management

Course Description

Welcome to "Operations Management," a comprehensive course designed for professionals who want to master logistics and supply chain management. With a total duration of 4 hours and 47 minutes, this course delves deeply into key aspects of operations management, providing a well-rounded education that's applicable in today's business landscape.

Starting with an introduction that offers a complete overview, this course will lay a solid foundation for understanding what operations management entails and how the transformation model plays a critical role in the overall process. You'll gain insights into inventory management, including the differences between EOQ and EPQ, and delve into ABC Analysis, Vendor Managed Inventory, and Just-In-Time (JIT) production.

Demand planning is another crucial topic covered, where you'll explore four types of demand: Unexpected, Seasonal, Peak, and Chase. Learn about periodic and perpetual inventory systems, and how operating ethically and sustainably can have a significant impact on business practices. Through this course, you'll understand the importance of SWOT analysis and discover the various facets of supply chain management.

An important area of focus will be the comparison between Lean and Agile supply chains, along with the concepts of vertical integration. The course will detail aspects of logistics including reverse logistics and third-party logistics. Understand what strategic alliances are and how benchmarking can benefit an organization.

One of the highlights is the coverage of the Theory of Constraints and methods to overcome bottlenecks. You'll also learn about forecasting in supply chain management, including qualitative and quantitative methods* demonstrated using Excel.

The deep dive into production planning covers master production schedules and explores the distinctions between MRP, MRP II, and ERP. Gain knowledge on various scheduling strategies and capacity planning, understanding how to calculate capacity utilization and efficiency rates, along with comparing different capacity planning strategies.

Location analysis and facility layout are also discussed, offering insights into quantitative and qualitative factors. Learn about process selection, the concept of economies of scale, and the quality dimensions essential to operations management, including ISO 9000 and ISO 14000 standards.

Quality function deployment will teach you about both internal and external orientations of quality. Explore statistical process control using seven tools and review the dimensions and costs of quality. Understand the Six Sigma methodologies—DMAIC and DMADV—as well as the PDCA cycle, Total Quality Management (TQM), and Quality Control.

Just-In-Time production will also be a critical subject, covering value stream mapping, Kanban systems, and the seven wastes to eliminate. End the course with a detailed look into Just-In-Time planning and scheduling, ensuring that you are well-equipped with the knowledge needed to make efficient and effective operational decisions.

Whether you're a seasoned professional or new to the field, this "Operations Management" course equips you with valuable insights and practical skills to excel in logistics and supply chain management. Embark on this educational journey to advance your career and make a tangible impact in your organization.