Duration of the online course: 4 hours and 47 minutes
5
(13)
Strong operations are what turn a good product idea into consistent results: on-time delivery, stable quality, and costs that stay under control. This free online course helps you build practical operations management thinking so you can understand how work flows through an organization, where waste and delays come from, and how to make decisions that improve performance across the supply chain.
You will connect the big picture of operations with the day-to-day choices that shape outcomes. From the transformation model to facility layout decisions, you’ll see how inputs become outputs and how processes can be designed for speed, reliability, and customer value. The course also brings essential planning concepts into focus, showing how demand signals, production plans, and execution on the floor need to align if you want fewer firefights and more predictability.
Inventory is treated as more than stock on a shelf—it is tied to service level, risk, and cash. You’ll work through key ideas such as safety stock, ABC analysis, EOQ versus EPQ, vendor-managed inventory, and just-in-time approaches, plus when periodic or perpetual systems make the most sense. You’ll also gain clarity on demand planning patterns, helping you recognize what changes you can prepare for and what requires flexible response.
Because operations does not exist in a vacuum, the course expands into supply chain management choices that affect resilience and speed. You’ll explore how supply chains are defined and structured, when lean or agile approaches fit best, and how vertical integration, alliances, third-party logistics, and reverse logistics can change cost, control, and customer experience. Strategy tools like SWOT and benchmarking are introduced to support smarter evaluation of options, not just intuition.
To strengthen problem-solving, you’ll learn to identify bottlenecks using the Theory of Constraints, and you’ll see how forecasting supports planning decisions, including qualitative and quantitative methods often used in business. Finally, the course ties plans to execution through master production scheduling, planning systems such as MRP, MRP II, and ERP, and scheduling approaches suited to both products and services. By the end, you’ll have a solid foundation to speak the language of operations and supply chain, contribute to continuous improvement initiatives, and make planning decisions with greater confidence.
Video class: Operations Management FULL COURSE Introduction - A Complete Overview
01m
Exercise: What aspect of Operations Management is specifically concerned with the arrangement of physical facilities to optimize the production process?
Video class: What is Operations Management and the Transformation Model
02m
Exercise: What is the primary goal of operations management?
Video class: Inventory Management in Operations Management
10m
Exercise: Which of the following best describes the concept of 'safety stock' in inventory management?
Video class: What is EOQ vs EPQ ABC Analysis, Vendor Managed Inventory, and JIT
15m
Exercise: What inventory control strategy is used for items not involved in production?
Video class: What is Demand Planning? 4 Types of Demand Reviewed - Unexpected, Seasonal, Peak, and Chase Demand
06m
Exercise: Which type of demand involves adjusting the production levels and workforce to align with the fluctuating customer requests, ensuring that the company meets market demand without overproducing?
Video class: Periodic and Perpetual Inventory Systems
06m
Exercise: Which inventory system is more suitable for large businesses with high inventory levels?
Video class: Operating Ethically and Sustainably - How Ethics and Sustainability Impact Business
08m
Exercise: Which of the following principles is NOT one of the three foundational principles that should form the basis of a corporate sustainable initiative according to 'Operations Management by Dr Haywood'?
Video class: What is a SWOT analysis?
05m
Exercise: What does a SWOT analysis involve?
Video class: What is a Supply Chain and How it Works | Supply Chain Management
02m
Exercise: What encompasses the definition of a supply chain?
Video class: Lean vs Agile - A Comparison of Agile and Lean Supply Chains
03m
Exercise: Which supply chain is more suitable for rapidly changing industries?
Video class: Vertical Integration - The Difference Between Backward and Forward Vertical Integration
03m
Exercise: What describes the scenario where Company A, the focal firm, purchases the supplier to gain control over the earlier stages of its supply chain?
Video class: What is Logistics - Reverse Logistics and Third Party Logistics
03m
Exercise: What is reverse logistics primarily concerned with?
Video class: What is a Strategic Alliance and How They Benefit Organizations
04m
Exercise: Which of the following best exemplifies a strategic alliance?
Video class: What is Benchmarking?
02m
Exercise: What is the purpose of benchmarking in business?
Video class: What is the Theory of Constraints and Overcoming Bottlenecks
14m
Exercise: What is the first step in the five-step process of the Theory of Constraints for overcoming bottlenecks within a process?
Video class: What is Forecasting in Supply Chain Management
06m
Exercise: What is the primary purpose of forecasting in supply chain management?
Video class: Forecasting METHODS - Qualitative and Quantitative Walkthrough in Excel
20m
Exercise: Which forecasting technique involves soliciting information from bottom to top within an organization?
Video class: Master Production Schedule Operations Management - A Review of the Production Planning Process
11m
Exercise: What is the role of the master production schedule in the planning process?
Video class: MRP vs MRP II vs ERP - A Comparison of Planning Systems
05m
Exercise: Which system would a company likely upgrade to if it needed to incorporate demand forecasting and production planning beyond just tracking material?
Video class: Scheduling in Operations Management - Strategies for Scheduling Products and Services
07m
Exercise: Which scheduling method is primarily used for services that cannot be inventoried?
4 hours and 47 minutes of online video course
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Course comments: Operations Management
Yousif Ibrahim Abubaker Abdalla
Wonderful enough!
Joseph Mumba Chisanga
"Loving the operations management course! The video scripts are engaging, informative, and make complex concepts easy to grasp.”
Stickwork101
I found your course to uber helpful and informative.
Xoliswa Mdluli
Thank you
Xoliswa Mdluli
Thank you,