Free Course Image Supply Chain Management and Logistics: Operations, Transportation, and Global Strategy

Free online courseSupply Chain Management and Logistics: Operations, Transportation, and Global Strategy

Duration of the online course: 53 minutes

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Boost your career with a free supply chain management course covering logistics, operations, transportation, and global strategy—learn practical skills and earn a certificate.

In this free course, learn about

  • Supply chain management’s core responsibility: end-to-end flow delivering customer value
  • Strategic sourcing: balancing cost with quality, risk, reliability, and supplier relationships
  • Operations trade-offs: cost vs speed, quality, flexibility, and capacity/service levels
  • Logistics vs transportation: includes warehousing, inventory, order fulfillment, and coordination
  • Retail/customer expectation: right product, right place/time, great experience at acceptable cost
  • Integrated SCM: cross-functional coordination replacing siloed optimization
  • Global footprint decisions: total cost/risk/resilience, not just labor cost
  • Supply chains’ role in sustainability: upstream/downstream impacts and supplier governance
  • Order-to-cash processes: customer order triggers fulfillment, replenishment, and information flows
  • Performance measurement: metrics that enable comparison, diagnosis, and better decisions globally
  • Quality as weakest link: end-to-end quality depends on every supply chain partner/process
  • IT’s primary role: visibility, connectivity, and data-driven coordination across global networks

Course Description

Efficient supply chains keep businesses competitive, customers satisfied, and costs under control. This free online course in Supply Chain Management and Logistics helps you understand how products and services move from raw materials to the end customer, and how decisions in one area ripple across purchasing, operations, transportation, retail, and global networks. Whether you are aiming for a role in logistics, procurement, operations, or general management, you will build a clear, end-to-end view of how modern supply chains actually work.

You will explore the central responsibility of supply chain management: coordinating interconnected activities so the whole system performs better than isolated parts. From managing supply and purchasing decisions beyond price, to balancing operational trade-offs in production environments, the course emphasizes practical decision-making. You will also learn why logistics extends beyond transportation, touching inventory, service levels, and reliability, and why the customer experience ultimately sets the standard for retail performance.

As the course progresses, you will focus on integration: aligning functions, partners, and information so planning and execution support a shared objective rather than siloed goals. You will examine global supply chain strategy, including the guiding logic behind location and sourcing choices, and how risk, resilience, and long-term value shape network decisions. Social responsibility and sustainability are treated as core management concerns, showing how supply chain leaders can influence labor practices, environmental impact, and ethical sourcing across international partners.

You will also connect supply chains to business processes that begin the moment demand is triggered, then follow how organizations measure performance to make better decisions at scale. Quality management is addressed through a systems lens, highlighting how weaknesses anywhere in the chain can define outcomes for customers. Finally, you will see how information technology enables visibility, coordination, and faster, smarter decisions across complex global operations. By the end, you will have a stronger grasp of the language, logic, and strategic mindset needed to contribute confidently to supply chain and logistics initiatives.

Course content

  • Video class: Module 1: What is Supply Chain Management? (ASU-WPC-SCM) - ASU's W. P. Carey School

    08m

  • Exercise: Which statement best captures the core responsibility of supply chain management?

  • Video class: Module 2: Buy It: Managing Supply (ASU-WPC-SCM) - ASU's W. P. Carey School

    03m

  • Exercise: In corporate purchasing, which set of factors should be considered beyond just minimizing cost to support an effective supply chain?

  • Video class: Module 3: Make It: Manufacturing and Operations - ASU's W. P. Carey School

    04m

  • Exercise: When managing a manufacturing operation (like a restaurant), what key trade-offs must executives consider?

  • Video class: Module 4: Move It: Transportation and Logistics - ASU's W. P. Carey School

    03m

  • Exercise: Why is logistics considered broader than just transportation in supply chain management?

  • Video class: Module 5: Sell it

    03m

  • Exercise: In supply chain management for retail, what is the key expectation from the customer's perspective?

  • Video class: Module 6: Supply Chain Integration - ASU's W. P. Carey School

    04m

  • Exercise: What is the key idea behind modern integrated supply chain management compared with older, siloed approaches?

  • Video class: Module 7: Global Supply Chain Management - ASU's W. P. Carey School

    04m

  • Exercise: When considering relocating a manufacturing facility to another country, what key idea should guide the decision?

  • Video class: Module 8: Socially Responsible Supply Chain Management - ASU's W. P. Carey School

    04m

  • Exercise: Why are global supply chain managers emphasized as central to social responsibility and sustainability efforts?

  • Video class: Module 9: Business Processes - ASU's W. P. Carey School

    04m

  • Exercise: When a customer orders a book online, what does that purchase most directly activate in supply chain management terms?

  • Video class: Module 10: Measuring Performance - ASU's W. P. Carey School

    05m

  • Exercise: In managing a global supply chain, what should a good performance-metrics system provide to support better decisions?

  • Video class: Module 11: Quality Management - ASU's W. P. Carey School

    03m

  • Exercise: What supply chain principle is highlighted by the statement that overall quality is only as good as the weakest link?

  • Video class: Module 12: Supply Chains and Information Technology - ASU's W. P. Carey School

    03m

  • Exercise: What is the primary role of modern technology in global integrated supply chains?

This free course includes:

53 minutes of online video course

Digital certificate of course completion (Free)

Exercises to train your knowledge

100% free, from content to certificate

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Course comments: Supply Chain Management and Logistics: Operations, Transportation, and Global Strategy

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MD Mehedi Hasan

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very effective course

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