Free Course Image Business English Communication Skills for Work and Interviews

Free online courseBusiness English Communication Skills for Work and Interviews

Duration of the online course: 5 hours and 36 minutes

New

Boost your Business English for work and interviews with a free online course—speak confidently in meetings, calls, emails and negotiations.

In this free course, learn about

  • How to prepare for job interviews and answer common questions professionally
  • Ways to introduce yourself, network, and build rapport with colleagues
  • How to make suggestions, offers of help, and polite requests at work
  • How to apologise, give praise, and provide constructive feedback
  • How to check/clarify information and clear up misunderstandings
  • Language to disagree, refuse politely, and deliver bad news diplomatically
  • How to open presentations, pitch ideas, and present products effectively
  • Telephone skills: making calls, taking messages, and handling cold calls
  • Email and meeting skills: writing emails, setting agendas, and priorities
  • Negotiation language: bargaining, clinching deals, and closing agreements
  • Project and people management language: briefings, appraisals, discipline
  • Customer-facing English: complaints handling, relations, and research
  • Practical travel/service English: booking hotels/flights, orders, venues
  • Health, safety, and emergency language for workplace incidents

Course Description

Clear, confident English can change the way you are perceived at work. This free online course helps you communicate professionally in the moments that matter most: interviews, meetings, phone calls, presentations, and day-to-day collaboration with colleagues and clients. Instead of sounding hesitant or overly casual, you will learn to choose language that is polite, precise and appropriate for an international workplace.

As you progress, you will build practical communication habits that support your career goals. You will get better at introducing yourself, networking and making a strong first impression. You will also feel more prepared to explain your experience in interviews, answer challenging questions, and speak about motivation, strengths and decisions with a calm, professional tone. These are real-world skills that translate directly into better performance and more opportunities.

Work communication is not only about what you say, but how you say it. This course focuses on the language of cooperation and influence: making suggestions, giving praise, offering help, requesting information, apologising, and handling misunderstandings. You will practice staying courteous while disagreeing, refusing, complaining, delivering bad news, or dealing with difficult situations, so you can protect relationships while still being clear.

You will also strengthen English for common business tasks such as writing effective emails, setting agendas, placing orders, negotiating, pitching ideas, briefing a manager, and managing projects. By learning natural phrases used by professionals, you can speak and write with more fluency and fewer awkward pauses, whether you work in an office, a customer-facing role, or a remote international team.

If you want workplace English that is immediately useful, this course is designed to help you sound more confident, more capable, and more ready for the next step in your career.

Course content

  • Video class: Do you work in an English-speaking environment? English at Work is the series for you 03m
  • Exercise: In a job interview, which answer best shows a professional way to explain why you want the role?
  • Video class: How to prepare for an interview - 01 - English at Work has the answers 04m
  • Video class: Answering interview questions - 02 - English at Work helps. 03m
  • Video class: Making suggestions is easy - 03 - English at Work shows you how 04m
  • Video class: Introduce yourself and make some friends - 04 - English at Work 04m
  • Video class: Make polite requests - 05 - English at Work would like you to watch 04m
  • Video class: How to offer help - 06 - English at Work is here to help 03m
  • Video class: Saying you're sorry - 07 - English at Work shows you how to apologise 04m
  • Video class: Saying 'well done!' - 08 - English at Work tells you how to give praise 04m
  • Video class: Checking information - 09 - English at Work checks that things are correct 04m
  • Video class: Disagreeing - 10 - English at Work gives you the language to disagree 03m
  • Video class: Working long hours? – 11 – English at Work gives you the language 04m
  • Video class: Opening a presentation – 12 – English at Work helps you start the right way 03m
  • Video class: Making a pitch – 13 – English at Work gets your pitch perfect 04m
  • Video class: Giving feedback – 14 – English at Work shows you how 04m
  • Video class: Talking on the phone – 15 – English at Work has the top tips for you 05m
  • Video class: Politely refusing something – 16 – English at Work helps you make polite refusals 03m
  • Video class: Placing an order – 17 – English at Work makes placing your order easy 03m
  • Video class: Writing an email – 18 – English at Work has the words for perfect emails 04m
  • Video class: Explaining a misunderstanding – 19 – English at Work helps you explain a mix-up 03m
  • Video class: Setting an agenda – 20 – English at Work sets the meeting agenda 03m
  • Video class: Asking for help – 21 – English at Work gets you the help you need 05m
  • Video class: Making polite requests – 22 – English at Work asks what you want politely 04m
  • Video class: Health and safety – 23 – English at Work has the phrases for you 04m
  • Video class: Language for emergencies – 24 – English at Work gets you out of danger 04m
  • Video class: Booking a hotel room – 25 – English at work reserves your room 05m
  • Video class: Complaining – 26 – English at Work tells you how to complain 05m
  • Video class: Delivering bad news – 27 – English at Work gives you the bad news 05m
  • Video class: Keeping things professional – 28 – English at Work gives you the phrases 06m
  • Video class: Making a cold call - 29 - Need to make a call? English at Work shows you how 06m
  • Video class: Negotiating - 30 - English at Work negotiates the best deal 04m
  • Video class: Project management - 31 - Need to manage a project? English at Work gives you the language 05m
  • Video class: Negotiating a deal - 32 - English at Work helps you get the best deal 05m
  • Video class: Booking a flight - 33 - English at Work gets you travelling! 05m
  • Video class: Clinching the deal - 34 - English at Work has the language for when you need to finish a deal 05m
  • Video class: Briefing the manager - 35 - English at Work helps you tell your boss important news 05m
  • Video class: Working with someone new? - 36 - English at Work helps you get on with new people at work 06m
  • Video class: Dealing with difficult staff - 37 - English at Work helps you work with others 05m
  • Video class: Good customer relations - 38 - English at Work shows you how to keep your customers happy 05m
  • Video class: Staff discipline - 39 - English at Work helps get the punishment right 05m
  • Video class: Having an appraisal? - 40 - English at Work helps you think about your work 06m
  • Video class: Health and safety - 41 - English at Work keeps you safe 05m
  • Video class: Business proposals - 42 - English at Work helps you make the perfect proposal 05m
  • Video class: Doing customer research - 43 - English at Work has the phrases for you 07m
  • Video class: Dealing with IT support - 44 - English at Work deals with your computer crisis! 05m
  • Video class: The 'elevator pitch' - 45 - English at Work helps you pitch your ideas 05m
  • Video class: Being in charge - 46 - English at Work helps you be the boss 05m
  • Video class: Clearing up confusion - 47 - English at Work keeps things clear! 06m
  • Video class: Networking - 48 - English at Work gets you the contacts 05m
  • Video class: Accepting an award - 49 - English at Work gets your speech word perfect 06m
  • Video class: Making someone redundant - 50 - English at work has to give someone the sack 05m
  • Video class: Conveying your ideas - 51 - English at Work helps you present your thoughts 05m
  • Video class: Telling someone what to do - 52 - English at Work shows you the ropes 06m
  • Video class: Taking telephone messages - 53 - English at Work helps you note it down 04m
  • Video class: Justifying your position - 54 - English at Work helps you explain your reasons 05m
  • Video class: Telling someone what to do - 55 - English at Work shows you the ropes 05m
  • Video class: Setting priorities - 56 - English at Work gets you organised 06m
  • Video class: Booking a venue - 57 - English at Work books the room 06m
  • Video class: Get it done quickly - 58 - English at Work gets you on track 05m
  • Video class: Presenting a new product - 59 - English at Work launches your business 05m
  • Video class: Getting the sack - 60 - English at Work covers the language of being fired 05m
  • Video class: Job offers - 61 - English at Work shows you how to offer and accept a job 06m
  • Video class: Announcing your decision - 62 - English at Work gives you the words 02m
  • Video class: Tom's tantrum - 63 - Language to persuade someone to change their mind - English At Work 02m
  • Video class: Getting down to business - 64 - English at Work gets you working 03m
  • Video class: Changing your mind - 65 - English at Work helps you explain 03m
  • Video class: ???????????? The wedding day! - 66 - English at Work is getting hitched 03m

This free course includes:

5 hours and 36 minutes of online video course

Digital certificate of course completion (Free)

Exercises to train your knowledge

100% free, from content to certificate

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