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Free online coursesAtendimento ao cliente, Secretariado e Recepção

Trabalhe com Atendimento ao cliente aprendendo com nossos cursos, onde você pode se qualificar para trabalhos em recepções, vendas, secretaria e atendimento ao público no geral.

There are 15 100% Free Online Courses with Free Certificate.



Free online courses on Atendimento ao cliente, Secretariado e Recepção
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Free video courses

Video course
Supervisor de Call Center e Liderança

5

(3)

1 hours and 42 minutes

Video course
Aprenda a ser um Operador de Telemarketing

5

(1)

2 hours and 11 minutes

Video course
Secretariado

4.95

(422)

3 hours and 43 minutes

Video course
Secretariado

4.95

(166)

2 hours and 55 minutes

Video course
Recepcionista 2

4.92

(222)

2 hours and 33 minutes

Video course
Recepcionista

4.91

(2162)

2 hours and 29 minutes

Video course
Secretariado executivo

4.9

(277)

2 hours and 25 minutes

Video course
Atendimento ao cliente

4.85

(155)

3 hours and 43 minutes

Video course
Recepcionista de hotel

4.83

(12)

53 minutes

Video course
Técnicas de atendimento para encantar o cliente

4.83

(23)

49 minutes

Video course
Atendimento ao cliente

4.61

(33)

1 hours and 4 minutes

Video course
Serviços de Recepção e Atendimento ao cliente

4.53

(77)

1 hours and 53 minutes

Video course
Atendimento de cliente com alto poder aquisitivo

4.22

(9)

29 minutes

Free text courses

Free ebook
Curso completo de Secretariado e Recepção

3.89

(9)

46 pages

Free ebook
Conhecimentos e Habilidades para fazer um excelente Atendimento ao Cliente

4.88

(17)

48 pages

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What are people saying about free online courses of Atendimento ao cliente, Secretariado e Recepção

TS

Thiago Shayder da Silva Rodrigues

Gostei do Conteúdo, só estou tendo dificuldade para receber o certificado, mesmo já tendo assistido todas as aulas, e feito todas as atividadesIn the free online course: Serviços de Recepção e Atendimento ao cliente

IB

Isabela Borgomoni

Bom, mas o áudio estourado incomodaIn the free online course: Atendimento ao cliente

JM

Jéssica M

o curso é bem básico, bom para teruma visão geral do assunto.In the free online course: Serviços de Recepção e Atendimento ao cliente

WR

Wesley Renan Machado Pereira

muito bom o curso pude ter uma boa noção de como devo atender e oferecer meus serviços ao meu cliente.In the free online course: Atendimento ao cliente

M

Maria

amei o curso,tive uma óptima experiência In the free online course: Atendimento ao cliente

MC

Mayara Cristina

amei o curso In the free online course: Recepcionista

AM

Aline Maciel

ExcelenteIn the free online course: Secretariado

TM

THATIANE MESQUITA BARBOSA

Gosto muito das explicações dos professores,espero logo logo a tão sonhada vaga de emprego e me estabelecer no campo profissional In the free online course: Serviços de Recepção e Atendimento ao cliente

CH

Carlos Henrique

muito bom In the free online course: Serviços de Recepção e Atendimento ao cliente

EM

Eldimira Machado

Gostei muito,bem detalhado e fácil de entender ????????????In the free online course: Atendimento ao cliente

Woman studying by online course

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100% free online courses from start to finish

Digital certificate also free and valid (issued at the end of the course)

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Online courses by subject

Recepção

Cursos de Recepção são programas de treinamento destinados a preparar indivíduos para trabalhar na linha de frente de hotéis, hospitais e outras instituições. Eles ensinam habilidades essenciais como comunicação eficaz, atendimento ao cliente de qualidade, gestão de reservas e procedimentos de check-in e check-out. Além disso, abordam a ética profissional e a apresentação pessoal, equipando os alunos com as competências necessárias para uma carreira bem-sucedida na área de recepção.
Secretariado

Os cursos de Secretariado são voltados para a capacitação de profissionais na área administrativa, ensinando habilidades como gestão de agenda, comunicação com clientes, organização de documentos e eventos, e suporte em atividades executivas. A formação pode ser técnica ou superior, focando em competências práticas e teóricas para atuação eficiente em empresas de diversos setores. É ideal para quem busca uma carreira dinâmica e versátil.
Atendimento online

Os cursos de Atendimento Online ao Cliente preparam profissionais para oferecer suporte eficaz e personalizado através de canais digitais. Com foco em comunicação clara e empatia, o curso abrange técnicas de resolução de problemas, uso de ferramentas online e a ética no atendimento. A capacitação promove habilidades indispensáveis na era digital, garantindo a satisfação e fidelização dos clientes.

Sobre os cursos de Atendimento ao cliente, secretariado e recepção

No comércio em geral, atender bem ao cliente é um dos fatores mais importantes durante o processo de venda de um produto ou serviço, por isso, é necessário ter um bom conhecimento nessa área para quem deseja trabalhar com atendimento ao cliente ou até mesmo ter seu próprio negócio como empreendedor.

Cursos online gratuitos de atendente, secretário(a) e recepcionista

Aqui em nossa plataforma você encontra os melhores cursos online gratuitos de secretário(a), de recepcionista ou de atendente. O que te deixará capacitado para atuar no mercado de trabalho.

100% free courses

All our courses are free from start to finish, the student does not pay any kind of fee to study, so we are a course platform accessible to everyone.

Free digital certificate

In addition to taking the course for free, you also receive the Certificate for free.

Online courses with exercises

Some of our courses have exercises produced exclusively for our platform, helping you to practice the knowledge acquired in the course.

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Only by downloading the Cursa application you have access to receive the digital certificate for free, in addition to several other exclusive features, download at Google Play or at App Store ( Apple ).

About more courses from our platform

In all, there are more than 1000 courses, divided into more than 400 categories in 5 different languages, where we provide the digital certificate for free to everyone.

About

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After completing the course you will have free access to the digital certificate of course completion.


How to get it for free: It is only possible to issue the certificate in our application, which can be downloaded from Google Play or App Store, so you can take the online course here and use the app only to issue the certificate. Being that you can also take the courses through the app if you wish.


In digital format: After completing the course and generating the certificate through the application, the image of the same will be generated in the photo gallery of your cell phone and will also be sent to your email.


Why the certificate is important: You can use it to improve your resume, to rise in careers or positions, to enrich your knowledge and among several other applications.


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