Practical UI Review Checklist and Common Pitfalls

Capítulo 16

Estimated reading time: 12 minutes

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What a Practical UI Review Checklist Is (and Why It Works)

A practical UI review checklist is a repeatable set of checks you run on a screen, flow, or feature before release. Its goal is not to “judge design taste,” but to catch predictable issues that harm usability, trust, accessibility, and product outcomes. The checklist works because it externalizes quality: instead of relying on memory or subjective opinions, it forces you to verify concrete behaviors (what the user sees, what happens on tap, what happens when something fails, what happens when data is weird).

In real teams, UI issues often slip through for three reasons: (1) reviewers focus on the “happy path” only, (2) each person checks different things, and (3) problems appear only under certain conditions (slow network, long names, permissions denied, partial data). A checklist makes reviews consistent across reviewers and across releases, and it creates a shared language for discussing fixes.

How to Use the Checklist: A Step-by-Step Review Routine

Step 1: Define the review scope and success criteria

Before you open the app, write down what you are reviewing: a single screen, a multi-step flow, or a set of related screens. Then define what “done” means in measurable terms. Example: “User can add a payment method and see it in the list; errors are understandable; nothing blocks navigation; no visual clipping; analytics events fire.”

Step 2: Collect reference artifacts

Gather the design spec (mockups or component guidelines), acceptance criteria, and any known constraints (API limitations, feature flags, platform differences). The goal is not to pixel-match, but to know what the intended behavior is so you can identify deviations that matter.

Step 3: Run a structured pass (not random tapping)

Do multiple passes, each with a different focus. A common pattern is: (1) content and copy, (2) interaction and feedback, (3) edge cases and failures, (4) accessibility and system integration, (5) performance and polish. This reduces the chance you miss issues because you were distracted by something else.

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Step 4: Test with “stress data” and “stress conditions”

Use test accounts or debug menus to load long names, large numbers, missing images, and unusual states. Then test under slow network, offline mode, low battery mode, and with permissions denied. Many UI bugs only appear here.

Step 5: Document findings in a fix-friendly way

For each issue, capture: steps to reproduce, expected vs actual behavior, device/OS, and a screenshot or short recording. Tag severity (blocker, major, minor) and category (copy, interaction, layout, accessibility, performance). This helps teams prioritize and prevents “it works on my phone” debates.

UI Review Checklist: What to Verify

1) Content clarity and user intent

  • Screen purpose is obvious within 3 seconds. If a user lands here, can they tell what to do next? Check the primary action is visually and semantically clear.

  • Labels match user mental models. Avoid internal jargon. If you must use a technical term, add a short helper line.

  • Copy is actionable and specific. Replace vague text like “Something went wrong” with “Couldn’t load your orders. Check your connection and try again.”

  • Units, formats, and localization readiness. Dates, currency, decimal separators, and pluralization should be correct. Even if you are not localized yet, avoid hard-coded assumptions that break later.

2) Visual hierarchy and focus (without re-laying out the whole UI)

  • One primary action per screen. If there are multiple “primary-looking” buttons, users hesitate. Verify that secondary actions are visually secondary.

  • Critical information is not visually buried. For example, price, delivery date, or account status should not look like a footnote.

  • Consistent emphasis. If warnings are orange on one screen and red on another, users won’t learn the system. Verify that emphasis styles map to meaning.

3) Interaction completeness and feedback

  • Every tap has a visible response. Buttons show pressed/disabled/loading states; list items highlight; toggles animate. If nothing changes, users will tap repeatedly.

  • Prevent double-submits. When an action triggers a network request (place order, save profile), the UI should disable the action or show progress to avoid duplicate requests.

  • Back/cancel behavior is predictable. If the user cancels mid-flow, confirm whether data is saved, discarded, or partially saved. Make it explicit when needed.

  • Undo where appropriate. For destructive actions (delete, remove), prefer undo or a confirmation that explains impact.

4) Error handling quality (beyond “show an error”)

  • Error messages explain what happened and what to do. Include a next step: retry, edit input, contact support, or check settings.

  • Errors are placed near the cause. For form validation, show the error next to the field, not only at the top. For page-level failures, show a clear empty/error state with a retry action.

  • Partial failures are handled. Example: the screen loads but one section fails (recommendations, map, reviews). Verify the rest remains usable and the failed section degrades gracefully.

  • Offline and timeout behavior. Confirm what the user sees when the request times out, and whether they can retry without losing progress.

5) Data integrity and “weird data” resilience

  • Long text does not break the UI. Names, addresses, product titles, and error strings should wrap or truncate gracefully. Check for overlapping, clipping, and unreadable ellipses.

  • Missing data has a deliberate fallback. No broken image icons; show placeholders, “Not provided,” or hide the row if it’s optional.

  • Extreme values are displayed correctly. Very large counts, negative balances, zero states, and rounding should be correct and understandable.

  • Loading order does not cause confusing jumps. If content arrives in chunks, verify that the UI doesn’t shift in a way that causes mis-taps (for example, a button moving under the user’s finger).

6) Accessibility and system integration checks

  • Screen reader labels are meaningful. Icons should have accessible names (“Search,” “Close,” “More options”), not “button 1.”

  • Focus order is logical. When navigating via accessibility, the order should match the visual and task order.

  • Color is not the only signal. If an error is indicated only by red text, add an icon, label, or message so it’s understandable without color cues.

  • System permission prompts are preceded by context. Before triggering a permission dialog (location, camera, notifications), explain why it’s needed and what the user gains.

  • External links and handoffs are safe. Opening a browser, maps, email, or phone dialer should not lose critical state. Verify return behavior.

7) Security and trust signals in the UI

  • Sensitive information is handled carefully. Mask payment details, avoid showing full tokens/IDs, and ensure screenshots/previews don’t expose secrets where possible.

  • Destructive actions are clearly labeled. “Delete account” should not be visually similar to “Sign out.” Confirm the user understands the consequence.

  • Trust cues are consistent. If you show verification badges, encryption notes, or “last updated” timestamps, ensure they are accurate and not misleading.

8) Performance and perceived speed

  • Time-to-first-meaningful-content is acceptable. Even if data takes time, show structure quickly (skeletons or placeholders) so the user knows what’s happening.

  • Animations support understanding, not delay. Verify transitions are not so slow that they feel like lag.

  • Scrolling is smooth. Lists should not stutter, especially with images. Check for jank when new items load.

  • Image loading is optimized. Avoid layout shifts when images load; ensure placeholders match aspect ratio.

9) Consistency across the flow

  • Terminology stays consistent. If you call it “Favorites” on one screen, don’t call it “Saved” elsewhere unless there’s a reason.

  • Same action behaves the same way. If “Save” closes the screen in one place but stays open in another, users will be surprised.

  • Repeated patterns are truly reusable. Check that repeated cards, rows, and dialogs share the same spacing, iconography, and interaction rules.

Common Pitfalls (and How to Catch Them During Review)

Pitfall 1: The “happy path only” review

Teams often test only the ideal scenario: fast network, valid inputs, complete data. The result is a UI that looks correct in demos but fails in real life.

How to catch it: Create a mini matrix for each flow: success, slow, offline, server error, validation error, permission denied, partial data. You don’t need to test every combination, but you should hit each category at least once per release.

Pitfall 2: Ambiguous primary action

When multiple buttons look equally important, users pause or choose the wrong action. This often happens when designers or developers “promote” secondary actions for convenience.

How to catch it: Ask: “If the user does only one thing here, what is it?” Then verify only one element visually reads as primary. If two actions are equally important, consider whether the screen is doing too much.

Pitfall 3: Silent failures and dead taps

A tap that does nothing (because of a disabled state, a missing handler, or a network failure) trains users to mistrust the app.

How to catch it: Tap every interactive element at least once, including icons, list rows, and empty areas that look tappable. Verify disabled controls explain why they are disabled (for example, helper text or inline validation).

Pitfall 4: Over-reliance on placeholders that look like real data

Skeletons and placeholders are useful, but if they resemble real content too closely, users may think the app is showing actual information.

How to catch it: During loading, verify that placeholders are clearly “loading” (consistent shimmer or neutral blocks) and that key actions are either disabled or safe to use.

Pitfall 5: Error messages that blame the user

Copy like “Invalid request” or “You did something wrong” increases frustration. Users need guidance, not blame.

How to catch it: Review error strings as if you’re a first-time user. Ensure each message answers: What happened? Why might it have happened? What can I do now?

Pitfall 6: Inconsistent empty states

Empty states are often built late and end up inconsistent: sometimes a blank screen, sometimes a message, sometimes a call-to-action.

How to catch it: For each list or section, force it to be empty and verify: (1) it explains what’s missing, (2) it suggests a next step, and (3) it doesn’t look like a bug.

Pitfall 7: “Edge content” breaks the UI

Long strings, large dynamic type, and unusual languages can break layouts and cause truncation in the worst places (like prices or dates).

How to catch it: Use stress data: long names, long addresses, and long localized strings. If you can, test with a pseudo-localization setting or a language with longer words. Verify truncation rules (what gets truncated first) match user priorities.

Pitfall 8: Confirmation dialogs that interrupt too often

Too many confirmations slow users down and create “dialog fatigue,” where users click through without reading.

How to catch it: Count confirmations in a flow. Confirm only irreversible or high-impact actions. For reversible actions, prefer undo or lightweight feedback.

Pitfall 9: Misleading affordances

Elements that look tappable but aren’t (or vice versa) create confusion. This often happens with styled text, cards, or icons.

How to catch it: Scan the screen and list what you think is interactive. Then verify reality matches. If not, adjust styling or add explicit cues (chevrons, buttons, underlines where appropriate).

Pitfall 10: State loss on interruptions

Incoming calls, app backgrounding, permission dialogs, and external links can cause users to lose progress or return to an unexpected place.

How to catch it: While mid-task, background the app and return. Trigger a permission request and deny it. Open an external link and come back. Verify the UI restores state or clearly explains what happened.

Practical Mini-Checklists for Common Screen Types

List screen (feed, catalog, messages)

  • Pull-to-refresh or reload behavior is clear and doesn’t duplicate items.

  • Pagination/loading more doesn’t block scrolling and doesn’t jump the user’s position.

  • Each row’s tap target is consistent (row vs specific buttons).

  • Empty list has a helpful message and an action (search, add, explore).

  • Error state offers retry and preserves any filters/sort settings.

Detail screen (item, profile, order)

  • Key facts are visible without hunting (status, price, date, owner).

  • Primary action is clear; secondary actions are grouped (often in an overflow menu).

  • Images and media have placeholders and handle missing content gracefully.

  • Editing vs viewing is unambiguous; unsaved changes are handled deliberately.

Checkout / critical transaction flow

  • Review step clearly summarizes what will happen (items, totals, delivery, payment).

  • Loading state prevents double submission; success state is unambiguous.

  • Failure states preserve user input and explain recovery steps.

  • Trust cues are present but not noisy (secure payment indicators, clear totals).

Issue Reporting Template (Use This to Speed Up Fixes)

Title: [Screen/Flow] - [Problem] (e.g., Checkout - Place Order can be tapped twice)  Environment: Device/OS/App version/Build type  Steps to reproduce: 1) ... 2) ... 3) ...  Expected result: What should happen  Actual result: What happens instead  Frequency: Always / Often / Sometimes / Rare  Severity: Blocker / Major / Minor  Attachments: Screenshot or screen recording  Notes: Any suspected cause, logs, or related tickets

Running a Lightweight UI Review in a Team

Assign roles for the review pass

Even small teams benefit from dividing attention. One person focuses on copy and clarity, another on interaction and edge cases, another on accessibility and system integration. Rotate roles over time so knowledge spreads.

Timebox and prioritize

A practical review is not an endless critique. Timebox the first pass (for example, 30–45 minutes per flow), log issues, then prioritize by user impact. Fix blockers and major issues first; schedule minor polish if it doesn’t risk the release.

Use a “known issues” section intentionally

If you must ship with minor UI issues, document them explicitly with rationale and a follow-up ticket. This prevents the team from forgetting and prevents repeated rediscovery in future reviews.

Now answer the exercise about the content:

During a UI review, what is the best way to catch issues that only appear with long text, missing images, slow networks, or denied permissions?

You are right! Congratulations, now go to the next page

You missed! Try again.

Many UI problems appear only with unusual data or conditions. A structured review plus stress data (long names, missing content) and stress conditions (slow/offline, permissions denied) helps reveal predictable edge-case failures before release.

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