Navigation Architecture and Information Hierarchy

Capítulo 8

Estimated reading time: 12 minutes

+ Exercise

What “Navigation Architecture” Means in a Mobile App

Navigation architecture is the structured plan that determines how users move through your app’s screens and features. It defines the set of destinations (screens, flows, dialogs) and the pathways between them (tabs, drawers, links, back behavior, deep links). A good architecture makes the app feel predictable: users can always answer “Where am I?”, “What can I do here?”, and “How do I get back or move forward?” without thinking.

Information hierarchy is the companion concept: it’s how you organize and prioritize content and actions within and across screens. Hierarchy decides what is primary vs. secondary, what belongs together, and what should be hidden until needed. In practice, navigation architecture is the map; information hierarchy is the ordering and grouping of what’s on the map.

These two decisions are tightly coupled. If your hierarchy is unclear, users won’t know which section to choose. If your navigation is inconsistent, even well-organized information becomes hard to reach.

Core Principles: Predictability, Discoverability, and Effort

Predictability

Users build a mental model quickly. If “Orders” is a top-level destination, it should always be reachable in the same way (for example, a tab). If “Settings” is tucked behind a profile icon, keep it there consistently. Predictability also includes back behavior: the back action should return to the previous screen in the same flow, not jump somewhere unexpected.

Discoverability

Navigation should make important areas easy to find. Discoverability is improved by clear labels, logical grouping, and limiting hidden navigation. If a feature is critical (e.g., “Search” in a marketplace), it should not be buried three levels deep.

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Effort (Number of Steps)

Count the taps. A common goal is to keep frequent tasks within 1–2 steps from a top-level destination. Less frequent or advanced tasks can live deeper. Effort is not only the number of screens; it’s also the cognitive effort of deciding where to go. A shallow but confusing structure can be worse than a deeper but obvious one.

Common Navigation Patterns and When to Use Them

Tab Bar (Bottom Navigation)

Use tabs for 3–5 top-level destinations that users switch between frequently. Tabs work best when each destination is a peer (similar importance) and each has its own internal stack (e.g., “Home”, “Search”, “Cart”, “Account”).

  • Good for: consumer apps with frequent switching between sections.
  • Risk: too many tabs leads to clutter and unclear priorities.

Navigation Drawer / Side Menu

Use a drawer for a larger set of destinations, especially when many are secondary. A drawer is less discoverable than tabs, so reserve it for less frequent areas or administrative sections.

  • Good for: apps with many categories or tools, enterprise apps.
  • Risk: hiding key features behind a menu increases effort and reduces usage.

Stack Navigation (Hierarchical Drill-Down)

Stack navigation is the default “go deeper, then back” model: list → detail → sub-detail. It’s ideal for browsing content and supports a clear sense of progression.

  • Good for: catalogs, messages, settings pages.
  • Risk: deep stacks can make users feel lost if there’s no clear context (e.g., title, breadcrumbs-like cues).

Modal Navigation

Modals temporarily interrupt the current flow to complete a focused task (e.g., “Add payment method”, “Filter results”). They should be short and self-contained. If a modal grows into a multi-step journey, it often should become a full screen flow instead.

  • Good for: quick edits, confirmations, pickers, short forms.
  • Risk: nesting modals or placing deep navigation inside modals can confuse back/close behavior.

Top Tabs / Segmented Control (Within a Section)

Use top tabs to switch between closely related views within the same section (e.g., “Upcoming” vs. “Past” orders). This is not for top-level navigation; it’s for sub-categories that share context.

  • Good for: filtering a dataset into a few stable categories.
  • Risk: too many segments become hard to scan and can hide content off-screen.

Information Hierarchy: Deciding What’s Primary

Start with User Goals and Frequency

Hierarchy should reflect what users do most often and what matters most to them. A practical way to decide is to list tasks and rank them by frequency and importance. Frequency answers “how often”; importance answers “how critical.” For example, in a banking app, “Check balance” may be frequent, while “Freeze card” may be less frequent but high importance in emergencies.

Group by Mental Model, Not by Org Chart

Users think in terms of outcomes (“pay a bill”, “track a package”), not internal departments (“billing”, “logistics”). Group destinations by user intent. If two features are often used together, they likely belong in the same section or should be cross-linked.

Progressive Disclosure

Show the essentials first; reveal advanced options when needed. This keeps screens scannable and reduces decision fatigue. For example, a “Filters” entry point can open a dedicated filter screen rather than showing every filter control inline.

Primary vs. Secondary Actions

Within a screen, identify the single most important action and make it visually and spatially prominent. Secondary actions should be available but not competing. This is a hierarchy decision, not just a styling decision: if two actions are equally prominent, users may hesitate.

Step-by-Step: Designing a Navigation Architecture from Scratch

Step 1: Inventory Destinations and Flows

Write down every destination the app needs. Include:

  • Top-level sections (e.g., Home, Search, Library, Account)
  • Content screens (lists, details)
  • Creation flows (compose, checkout, onboarding)
  • Utility screens (settings, help, legal)
  • States that change navigation (logged out vs. logged in)

Then identify the main flows: the sequences users follow to complete tasks (e.g., browse → select item → add to cart → checkout).

Step 2: Create a Simple Site Map (App Map)

Turn the inventory into a tree-like map. Keep it rough at first. The goal is to see depth and breadth: how many levels deep users must go, and how many options exist at each level.

Example (Marketplace App Map - simplified)  Top level (tabs):  - Home  - Search  - Cart  - Account  Home:  - Category list  - Deals  - Recommendations  Category:  - Product list  - Filters (modal/screen)  Product detail:  - Reviews  - Seller info  - Add to cart  Cart:  - Checkout flow  Account:  - Orders  - Addresses  - Payment methods  - Settings

As you map, watch for “orphan” screens (hard to reach) and overly deep branches (too many levels).

Step 3: Choose Your Primary Navigation Pattern

Pick the pattern that matches your top-level structure:

  • If you have 3–5 frequent peer destinations: use tabs.
  • If you have many destinations with a few primary ones: tabs + “More” area, or a drawer with clear prioritization.
  • If the app is mostly a single flow (e.g., a guided process): use a stack with clear checkpoints.

Decide what is truly top-level. A good test: if users will switch to it multiple times per session, it’s a candidate for top-level navigation.

Step 4: Define Back Behavior and Stack Rules

Document how back works in each context:

  • Within a tab/section: back goes up the stack (detail → list).
  • Switching tabs: each tab preserves its own stack (so returning to a tab brings you back where you were).
  • From a modal: close returns to the underlying screen, not to a different section.

Also decide what happens after completing a flow. Example: after checkout, do you return to the cart (now empty), show an order confirmation, and then route to “Orders”? Make it explicit so the experience is consistent.

Step 5: Plan Cross-Links Without Breaking the Model

Cross-links (e.g., tapping a product in “Orders” opens product detail) are useful but can create confusing back paths. Define rules such as:

  • Cross-links open the destination within the current section’s stack.
  • If a destination belongs to another top-level section, open it as a nested detail and ensure back returns to the origin.

This keeps users oriented: they can explore without losing their place.

Step 6: Validate with Key Tasks (Tap-Path Testing)

Pick 5–10 core tasks and simulate the tap path on your map. Write down the steps and check for:

  • Too many steps for frequent tasks
  • Ambiguous choices (multiple places where the user might look)
  • Dead ends (no clear next step)

Example tasks for a marketplace: “Find a product by name”, “Filter by price”, “Reorder a previous item”, “Update shipping address”. If any task feels long or unclear, adjust hierarchy or add shortcuts.

Step-by-Step: Building an Information Hierarchy for a Single Screen

Step 1: Identify the Screen’s Job

Each screen should have a primary purpose. For a “Product Detail” screen, the job might be: help the user decide and enable purchase. For an “Order Detail” screen, the job might be: show status and provide support actions.

Step 2: List Content and Actions, Then Rank Them

Create two lists:

  • Content elements (e.g., title, price, rating, shipping estimate)
  • Actions (e.g., add to cart, save, share, contact support)

Rank each item as primary, secondary, or tertiary based on user intent. This ranking informs what appears first, what is always visible, and what can be tucked into menus or secondary areas.

Step 3: Group Related Items into Sections

Group content so users can scan. For example, on a product detail screen:

  • Decision drivers: price, rating, key benefits
  • Fulfillment: shipping, returns, availability
  • Trust: reviews, seller info
  • Details: specs, FAQs

Grouping is hierarchy: it reduces cognitive load by turning many items into a few meaningful chunks.

Step 4: Decide What’s Visible vs. On-Demand

Use progressive disclosure: show a short summary and let users expand. Examples:

  • Show top 3 reviews with a “See all” link
  • Show key specs with a “More details” link
  • Show a compact shipping summary with a “Delivery options” link

This keeps the screen focused while still providing depth.

Handling Deep Links, Entry Points, and “Where Am I?”

Users may enter your app from notifications, widgets, emails, or external links. This can bypass your normal top-level entry. Your navigation architecture should support deep links without disorienting users.

Rules for Deep Link Behavior

  • Open the destination directly, but ensure there is a clear path back to a logical parent (e.g., order detail → orders list).
  • If the user is not authenticated, route through login and then continue to the intended destination.
  • If the destination no longer exists (deleted item), show a helpful fallback and route to the nearest relevant list.

Deep links often reveal weaknesses in hierarchy: if you cannot define a sensible parent for a screen, it may be missing a proper place in the structure.

Designing for Multiple User Types and Permissions

Many apps have roles (admin vs. member, buyer vs. seller). Navigation architecture should adapt without feeling like a different app.

Approaches

  • Role-based sections: add or remove destinations based on permissions (e.g., “Admin” appears only for admins).
  • Mode switch: a clear toggle between modes (e.g., “Buying” and “Selling”), each with its own navigation stack.
  • Contextual entry points: keep the same top-level navigation but show role-specific actions within sections.

Be careful with hidden capabilities. If a user’s role changes, ensure the app updates navigation immediately and avoids broken links to inaccessible screens.

Reducing Complexity: Avoiding Common Architecture Mistakes

Too Many Top-Level Destinations

If everything is top-level, nothing is. Limit top-level destinations to the few that represent the app’s main pillars. Push infrequent items into secondary areas like “Account” or “More”.

Inconsistent Naming and Grouping

Labels should reflect user intent and be consistent. If you use nouns in one place (“Orders”, “Messages”), don’t switch to verbs elsewhere (“Track”, “Chat”) unless there’s a reason. Similar items should be grouped similarly across the app.

Mixing Content Types in One List Without Structure

A common issue is a “Home” screen that mixes unrelated items (promotions, settings shortcuts, content feeds) without clear sections. If you must mix, create explicit groupings and prioritize what the user should do next.

Dead Ends and One-Way Doors

Users should not reach a screen and feel stuck. Provide a clear next step or a clear way back. One-way doors (where back doesn’t return to where the user expects) break trust in navigation.

Practical Example: Mapping a “Health Tracker” App

Imagine a health tracker with goals: log activity, view progress, and manage plans. Start by identifying top-level destinations based on frequent use:

  • Today (daily logging and quick actions)
  • Progress (charts, trends, milestones)
  • Plan (workouts, routines, schedule)
  • Profile (settings, devices, account)

Then define key flows:

  • Log workout: Today → Add activity (modal or screen) → Save → Return to Today
  • Review trend: Progress → Select metric → View detail → Back to Progress
  • Start plan workout: Plan → Workout detail → Start session → Summary → Return to Plan or Today

Information hierarchy within “Today” might prioritize: current goal status, next scheduled workout, and a prominent “Add activity” action. Secondary items like device sync status or educational tips can be placed lower or behind a “More” area.

Documenting the Architecture for Implementation

To keep design and development aligned, document navigation decisions in a lightweight spec. Include:

  • List of top-level destinations and their labels
  • For each destination: its child screens and allowed transitions
  • Back behavior rules and modal close rules
  • Deep link mapping (URL/path → screen) and fallback behavior
  • Role/permission variations

A simple transition table can prevent ambiguity:

Transition Table (example)  From: Product List  Action: Tap product  To: Product Detail  Back: returns to Product List  From: Product Detail  Action: Tap Reviews  To: Reviews List  Back: returns to Product Detail  From: Any  Action: Tap Cart tab  To: Cart root  Back: returns within Cart stack

This kind of documentation turns “navigation feel” into explicit rules, making the app consistent across platforms and across teams.

Now answer the exercise about the content:

Which choice best describes the relationship between navigation architecture and information hierarchy in a mobile app?

You are right! Congratulations, now go to the next page

You missed! Try again.

Navigation architecture is the app’s map of screens and paths (tabs, drawers, back behavior, links). Information hierarchy decides what is primary vs. secondary by ordering and grouping content and actions on and across those screens.

Next chapter

Tab Navigation Patterns and When to Use Them

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