Closing an Interview Like a Pro: What “Wrap-Up” Is For
The last minutes of an interview are not small talk—they are your final opportunity to prevent avoidable errors, secure supporting material, and set expectations about what happens next. A professional wrap-up does four things: (1) confirms key facts and identifiers, (2) checks spellings and titles, (3) requests documents or evidence that supports claims, and (4) agrees on next steps and boundaries (timelines, follow-up availability, and how you will handle corrections).
The Wrap-Up Checklist (Use This Every Time)
- Identity and role: full name, preferred spelling, pronunciation, job title, organization, and whether those details are current.
- Key facts: numbers, dates, locations, sequence of events, and any “high-risk” details that could cause harm if wrong.
- Attribution clarity: what is on the record, what needs clarification, and how the source should be described (e.g., “spokesperson,” “neighbor,” “attorney”).
- Evidence and documentation: ask for documents, datasets, emails, photos, policies, contracts, reports, or public records references that support claims.
- Next steps: confirm how you can reach them, your deadline, whether you may follow up, and what you can and cannot promise (e.g., you cannot guarantee copy approval).
Final Fact-Check Questions to Ask Before You Stop Recording
These questions are designed to be quick, neutral, and specific. They are not a re-interview; they are a precision pass.
1) “High-Risk Detail” Confirmation
Use when a detail could trigger legal exposure, reputational harm, or major factual error.
- “To confirm: the meeting was on Tuesday, May 14, at 3:00 p.m., at City Hall, Room 204—is that correct?”
- “You said the budget line was $2.4 million. Is that the total allocation, or the amount spent to date?”
- “When you say ‘they were notified,’ who exactly was notified, and by what method?”
2) Names, Spellings, Pronunciations, Titles
Do this even if you think you know it. Many published corrections are preventable with 30 seconds of care.
- “Can you spell your full name as you want it published?”
- “What is your exact title, and is that the title you held at the time of the events we discussed?”
- “How do you pronounce your last name?”
- “For the other person you mentioned—can you spell their name, and what is their role?”
3) Clarifying Ambiguity and Scope
Wrap-up is the moment to remove vague language that will later become a reporting problem.
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- “When you said ‘a lot of complaints,’ approximately how many, and over what time period?”
- “Is your statement based on what you personally observed, or what someone told you?”
- “Are you describing a single incident, or a pattern?”
4) “Is There Anything I Missed?”—But Make It Useful
This classic question works best when you constrain it.
- “What is the most important detail you want readers to understand that we haven’t covered?”
- “Is there a document, data source, or person you think I should look at to verify this?”
- “If someone disagrees with your account, what would they say—and what evidence supports your version?”
Requesting Documents Without Sounding Accusatory
Document requests are easier when you frame them as standard practice and specify what you need. Be clear about format, timing, and whether you will accept redactions.
Step-by-Step: A Simple Document Ask
- Name the claim you’re trying to support: “You mentioned the internal review found no violations.”
- Ask for the specific item: “Can you share the review report or the executive summary?”
- Offer practical options: “A PDF is fine. If it’s confidential, I can work with a redacted version.”
- Confirm provenance: “Who authored it, and when was it finalized?”
- Set a time: “Could you send it by tomorrow at noon?”
Useful Phrases
- “To make sure I’m representing this accurately, can you point me to the document where that figure appears?”
- “If you can’t share the full file, can you share the relevant page or the section that supports the statement?”
- “Is this document public? If so, where can I access it?”
What to Record About Every Document You Receive
- Who provided it and their relationship to it (author, recipient, custodian).
- Date created, date sent, and whether it is final or draft.
- Any visible metadata (headers, version numbers) and any missing pages.
- Any conditions stated by the source (note them, but don’t promise what you can’t deliver).
Agreeing on Next Steps (Without Promising Copy Approval)
Professional wrap-up includes clear expectations. You can be transparent about process while protecting editorial independence.
Step-by-Step: A Clean Close
- Confirm you have what you need (for now): “I have enough for this section, but I may need one follow-up.”
- State your deadline window: “I’m aiming to publish later this week.”
- Set follow-up rules: “If I need to confirm a detail, can I email you? What’s the best address?”
- Offer targeted fact-checking (not story review): “If there’s a technical detail—like a date, figure, or terminology—I may send a short list to confirm accuracy.”
- Confirm attribution and identifiers: “I’ll identify you as [title/affiliation]. Is that correct?”
Example Script
Before we wrap up, I want to confirm a few details for accuracy: your name is spelled…, your title is…, and the timeline is…. I may follow up to confirm a number or a date. What’s the best way to reach you, and what’s your deadline today? If you think of any documents that support what we discussed, please send them to…
Turning Raw Interview Material into Story Elements
After the interview, your job is to convert a long transcript or notes into a small set of usable building blocks. A practical way to do this is to sort everything into three buckets: key quotes, verified facts, and unresolved questions. This keeps writing and reporting from blending together.
Bucket 1: Key Quotes (What You Might Publish)
Key quotes are not just “good lines.” They do specific work in a story: they reveal motive, describe impact, provide a vivid scene, or state a position clearly.
- Function label: What does the quote do? (e.g., “stakes,” “admission,” “human impact,” “policy rationale”)
- Attribution label: Who said it, in what capacity, and under what conditions?
- Integrity check: Does the quote require context to avoid distortion?
Bucket 2: Verified Facts (What You Can State as True)
Verified facts are statements you can stand behind because you have solid support (documents, direct observation, multiple reliable confirmations, or authoritative records). Keep them separate from what a source claims.
- Fact: The clean statement you would write.
- Support: Where it came from (document name, record link, timestamp in audio, second source).
- Status: Verified / Partially verified / Not verified.
Bucket 3: Unresolved Questions (Your Reporting To-Do List)
Unresolved questions are not failures; they are your roadmap. Track what you still need, why it matters, and how you plan to resolve it.
- Question: What is unknown or contested?
- Risk: What happens if you publish without resolving it?
- Next action: Who/what will answer it (records request, additional interview, expert check)?
A Simple Workflow: From Interview to Draft-Ready Notes
Step 1: Create a “Story Spine” Note
In one document, write 5–8 bullet points that represent the story’s core sequence or argument. Then attach evidence and quotes to each point.
- Point 1: What happened? (attach verified facts)
- Point 2: Who is affected? (attach quotes that show impact)
- Point 3: What is disputed? (attach unresolved questions)
- Point 4: What comes next? (attach documents, timelines)
Step 2: Highlight and Tag the Transcript/Notes
Use a consistent tagging system so you can retrieve material quickly.
[Q]strong publishable quote[F]factual claim (needs verification status)[D]document referenced or offered[U]unresolved question[C]context needed to avoid misinterpretation
Step 3: Build a Claim-Verification Log
This is a working table that separates “someone said it” from “it’s true.” It also helps you avoid accidental overstatement in your writing.
| Claim (as said) | Type | Verification action | Evidence/Source | Status | Notes |
|---|---|---|---|---|---|
| “The program served 12,000 people last year.” | Numeric | Request annual report; cross-check with public filings | Annual report PDF; agency dataset | Pending | Clarify whether unique individuals or visits |
| “We notified residents within 24 hours.” | Timeline/process | Ask for notification template + send list; confirm with 2 residents | Email notice; resident interviews | Partially verified | Define ‘notified’ (email? door hanger?) |
Step 4: Assemble a “Quote Sheet” Ready for Editing
Keep quotes in a separate file with enough context to use them responsibly.
| Quote | Speaker ID | Purpose in story | Context needed | Verification/backup |
|---|---|---|---|---|
| “We were told it was safe, and then the notice came after my kids had already been there.” | Parent, name withheld (agreed descriptor) | Human impact / stakes | When/where; what “it” refers to | Timestamp; follow-up for date/location |
| “Our policy requires a review before any public statement is issued.” | Agency spokesperson | Institutional position | Which policy? what counts as “public statement”? | Policy document requested |
Professional Accuracy Moves at the End of the Call (Micro-Scripts)
Spelling and Titles
Before I let you go, can you spell your first and last name, and confirm your title as you’d like it to appear?
Numbers and Units
Just to confirm the figure: is that 2.4 million dollars total, or 2.4 million spent so far? And what time period does it cover?
Document Request
Is there a report, memo, or dataset that supports that number? If you can share it, a PDF or screenshot is fine.
Follow-Up Permission
If I need to confirm one detail before deadline, is email or phone better, and what’s the fastest way to reach you?
Capstone Assignment: Close, Verify, and Package an Interview for Publication
This assignment tests your ability to end an interview cleanly and transform the material into publishable components. You may conduct the interview in any format (in-person, phone, video, or email). Choose a low-risk topic suitable for practice (e.g., a local event organizer, a small business owner, a campus administrator, a community volunteer, a subject-matter hobbyist).
Deliverable A: Question Plan (1–2 pages)
- Interview goal: one sentence describing what you need from the interview.
- Question list: 10–15 questions total, including at least 4 wrap-up questions from this chapter (spellings/titles, key fact confirmation, document request, next steps).
- “High-risk details” list: 3–5 details you anticipate needing to confirm (numbers, dates, names, technical terms).
- Document targets: list at least 2 documents or artifacts you will request (agenda, policy, receipt, report, email, photo, dataset, public link).
Deliverable B: Claim-Verification Log (Table)
Create a log with at least 8 claims pulled from the interview. Include a mix of numeric, timeline, and descriptive claims.
- For each claim, record: the claim as stated, type, verification action, evidence/source, status, and notes.
- At least 3 claims must reach Verified status using documentation or reliable corroboration.
- At least 2 claims must remain Pending with a clear next action (showing you can identify what you still need).
Deliverable C: Ethically Captured Quote Set (Ready for Publication)
- Select 6 quotes that could plausibly appear in a story.
- For each quote, provide: speaker identification (as you plan to attribute), purpose in story, and any context needed to avoid distortion.
- Include a note on capture method (e.g., “recorded with permission,” “contemporaneous notes”), and ensure the quote is faithful to what was said.
Deliverable D: Wrap-Up Transcript Snippet or Summary
- Provide either (a) a short transcript excerpt of your closing sequence, or (b) a bullet summary of exactly what you confirmed (spellings/titles, key facts, documents requested, next steps agreed).
- Include at least one example of a corrected detail (e.g., a number refined, a title updated, a date clarified).
Self-Assessment Rubric (Use Before Submitting)
| Skill | Meets standard | Needs work |
|---|---|---|
| Closed interview with clear next steps and contact plan | □ | □ |
| Confirmed spellings/titles and corrected at least one detail | □ | □ |
| Requested and logged documents/evidence appropriately | □ | □ |
| Separated quotes, verified facts, and unresolved questions | □ | □ |
| Produced quotes with context and ethical capture notes | □ | □ |