Free Ebook cover How to perform maintenance on smartphones

How to perform maintenance on smartphones

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47 pages

Broken screen replacement

Capítulo 3

Estimated reading time: 2 minutes

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Broken screen replacement is one of the most common maintenance on smartphones. After all, who never dropped their cell phone and ended up with a cracked screen? But before making this switch, it's important to understand how the process works and what the best options are.

Broken screen replacement options

There are two main options to perform broken screen replacement on smartphones:

  • Authorized technical assistance: this is the safest option, as the authorized technical assistance uses original parts and has specialized professionals to carry out the exchange. However, the price is usually higher.
  • Unauthorized technical assistance: this option may be cheaper, but it is important to be careful when choosing unauthorized technical assistance, as often the parts used are not original and the professionals do not have the same expertise.

How to perform broken screen replacement

If you've chosen to have your broken screen replaced at an authorized technical assistance facility, the process is simple: just take your smartphone to the store and let the professionals perform the replacement.

If you chose to carry out the exchange in an unauthorized technical assistance, it is important to take some precautions:

  • Research about the service: Research the reputation of the service before choosing it. Make sure it has good reviews from other customers and is reliable.
  • Check the parts used: ask to see the parts that will be used in the exchange and check that they are original.
  • Check the guarantee: check if the technical assistance offers a guarantee for the exchange performed.

Conclusion

The replacement of a broken screen may seem simple, but it is important to be careful when choosing the technical assistance that will perform the exchange. Opting for an authorized technical assistance can be more expensive, but it guarantees the safety and quality of the exchange. On the other hand, choosing an unauthorized technical assistance can be cheaper, but it is important to research the store's reputation and check the parts used in the exchange.

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Now answer the exercise about the content:

_What is the difference between authorized and unauthorized technical assistance for replacing broken screens on smartphones?

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The main difference between authorized and unauthorized technical assistance lies in the safety and quality of service. Authorized assistance uses original parts and specialized professionals, ensuring higher reliability, but at a higher cost. Unauthorized assistance may be cheaper but requires caution due to the possible use of non-original parts and less specialized professionals.

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