Professional Online Networking: LinkedIn and Digital Etiquette

Capítulo 10

Estimated reading time: 11 minutes

+ Exercise

What “Professional Online Networking” Means (and Why Etiquette Matters)

Professional online networking is the practice of building and maintaining work-related relationships through digital spaces—especially LinkedIn—using communication that is clear, respectful, and aligned with your professional goals. Digital etiquette is the set of norms that keeps those interactions trustworthy: you show up consistently, communicate with context, respect people’s time, and avoid behavior that feels like spam.

Online, people decide whether to engage with you based on signals: profile quality, tone in comments, the relevance of what you share, and how you handle boundaries. The goal is not to “be everywhere,” but to be credible, easy to understand, and pleasant to interact with.

Profile Essentials That Create Credibility

1) Headline: Make Your Value Easy to Understand

Your headline is often the first line people read after your name. A strong headline answers: who you help, what you do, and what you’re focused on. Avoid vague labels alone (e.g., “Consultant,” “Entrepreneur”) without context.

  • Formula: Role/Function + Specialty + Outcome/Focus
  • Keep it scannable: prioritize clarity over buzzwords
  • Use keywords naturally: terms your target contacts would search

Examples

  • “Operations Analyst | Process Improvement | Helping teams reduce cycle time and errors”
  • “B2B Account Manager | SaaS | Retention and expansion for mid-market clients”
  • “HR Generalist | Employee Relations + Onboarding | Building consistent people practices”

2) About Section: Positioning, Not a Biography

Your About section should position you as a professional peer: what you work on, what you’re known for, and what kinds of conversations you welcome. Keep it specific and readable.

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Recommended structure (5 parts)

  • 1–2 lines: what you do and for whom
  • Proof: 2–3 credibility signals (scope, outcomes, industries, tools)
  • Strengths: how you work (your approach)
  • Current focus: what you’re learning/building now
  • Invitation: what people can message you about

About template

I help [team/type of client] with [problem] by [approach].  Over the past [X years], I’ve worked on [types of projects] across [industries/contexts], with results like [outcome metric or impact].  I’m known for [2–3 strengths: e.g., structured problem-solving, stakeholder alignment, clear documentation].  Right now I’m focused on [current focus].  If you’d like to connect, I’m happy to chat about [topics] or share resources on [topic].

3) Experience Highlights: Show Impact Without Oversharing

Experience sections build trust when they show outcomes, scope, and collaboration. Aim for clarity and measurable impact where possible, while respecting confidentiality.

  • Use outcome bullets: “Improved X by Y” or “Delivered Z for audience A”
  • Include scope: team size, region, budget range (if appropriate), volume handled
  • Show collaboration: cross-functional partners, stakeholders
  • Avoid sensitive details: client names under NDA, internal metrics that aren’t public

Bullet upgrade examples

BeforeAfter
“Managed projects.”“Led 6 cross-functional projects from scoping to launch; improved on-time delivery from 70% to 90%.”
“Worked on reporting.”“Built weekly KPI dashboard for leadership; reduced manual reporting time by 5 hours/week.”
“Handled customer issues.”“Resolved escalations for 20+ enterprise accounts; improved CSAT by 12 points over two quarters.”

4) Recommendations: Social Proof That Feels Real

Recommendations work best when they are specific and tied to observable behaviors. A few strong recommendations are more valuable than many generic ones.

Step-by-step: requesting a recommendation

  • Step 1: choose people who directly observed your work (manager, peer, cross-functional partner, client)
  • Step 2: ask with context (project, timeframe, what you’d like them to highlight)
  • Step 3: make it easy (offer 2–3 bullet prompts)
  • Step 4: reciprocate if appropriate (offer to write one for them)

Recommendation request template

Hi [Name]—I enjoyed working with you on [project/team] and I’m updating my LinkedIn profile. If you’re comfortable, would you write a short recommendation focused on [1–2 strengths] and the impact on [result/outcome]?  To make it easy, here are a few prompts you can use (only if helpful):  • What it was like collaborating with me on [project]  • A specific example of how I handled [challenge]  • The results we achieved (e.g., [metric/outcome])  Happy to return the favor if you’d like one as well.

Connection Requests That Feel Personal (Without Being Intense)

A connection request should answer: Why you? and Why now? Keep it brief, specific, and friendly. Avoid pitching in the request.

Step-by-step: writing a strong connection note

  • Step 1: reference context (mutual contact, event, post, shared industry)
  • Step 2: add a genuine reason (what you appreciated or what you’re curious about)
  • Step 3: set a low-pressure tone (no ask yet, or a small ask like a resource)

Connection note templates

1) After reading a post  Hi [Name]—I liked your post about [topic], especially the point on [specific detail]. I work on [related area] and would love to connect and learn from your updates.
2) Same industry, no prior interaction  Hi [Name]—I’m in [field] and noticed your work on [specific area]. I’m currently focused on [focus]. Open to connecting?
3) After a webinar/event  Hi [Name]—I attended [event] and appreciated your perspective on [specific point]. I’m exploring [related topic] and would like to stay connected.
4) Mutual connection  Hi [Name]—[Mutual Name] and I worked together at [context]. I noticed your work in [area] and would love to connect.

What to avoid in connection requests

  • Immediate selling (“I help companies like yours…”) before rapport
  • Overly familiar language (“Hey friend!”) without a relationship
  • Copy-paste messages that ignore the person’s background
  • Long paragraphs; keep it to 2–3 short lines

Commenting and Posting With a Professional Tone

Commenting: The Highest-Trust Way to Be Seen

Thoughtful comments build familiarity faster than frequent posting because they join existing conversations. A good comment adds value: a specific insight, a clarifying question, or a practical example.

Comment framework: A.C.E.

  • Acknowledge: what you found useful
  • Contribute: add an insight/example
  • Extend: ask a question or offer a related angle

Comment templates

1) Insight + example  This is helpful—especially the point about [specific point]. I’ve seen the same when [brief example]. One thing that also helps is [tip].
2) Clarifying question  Great breakdown of [topic]. How do you handle [edge case] when [constraint]?
3) Respectful alternative  Interesting take. In my experience, [alternative] works better when [condition]. Curious if you’ve seen that in [context]?

Posting: Quality Signals, Not Constant Output

Posting is optional for networking, but it can reinforce credibility if you keep it relevant and consistent with your professional identity. Aim for posts that help your network: lessons learned, practical frameworks, or thoughtful perspectives on work.

  • Good topics: project learnings (without confidential details), career lessons, process tips, book/article takeaways with your interpretation, questions that invite professional discussion
  • Professional tone: clear, respectful, no vague drama, no “call-out” content
  • Keep it readable: short paragraphs, one main idea

Simple post structures

1) Lesson format  What I learned from [experience]:  • [lesson 1]  • [lesson 2]  • [lesson 3]  Curious how others handle [question].
2) Framework format  A simple way to think about [topic]:  1) [step]  2) [step]  3) [step]  This helped me when [context].
3) Resource + takeaway  I found [resource] useful for [reason]. My main takeaway: [insight]. If you’re working on [topic], it’s worth a look.

Joining Conversations in Groups (Without Being “That Person”)

Groups can be useful for targeted visibility, but they require extra etiquette because members are sensitive to self-promotion. Your goal is to be recognized as helpful and informed.

Step-by-step: a practical group participation plan

  • Step 1: observe for a week: note recurring questions, tone, and what gets positive responses
  • Step 2: answer questions with specifics: share a checklist, example, or decision criteria
  • Step 3: ask thoughtful questions: request experiences, not leads
  • Step 4: share resources sparingly: only when directly relevant, with a short summary
  • Step 5: move to DMs only with permission: “If you want, I can share a template.”

Group reply template (helpful + non-promotional)

One approach that’s worked for me is:  • [step 1]  • [step 2]  • [step 3]  Common pitfall: [pitfall].  If it helps, I can share a simple template/checklist—just say the word.

Boundaries: What to Share, Privacy, and Avoiding Spammy Outreach

What to Share (and What to Keep Off LinkedIn)

Use a “workplace-safe” filter: if you wouldn’t say it in a meeting with a cross-functional group, don’t post it publicly. You can be authentic without being exposed.

  • Safe to share: general lessons learned, public achievements, gratitude, professional opinions stated respectfully, non-confidential process tips
  • Think twice: strong political commentary tied to your employer, emotionally charged personal details, vague complaints about colleagues/clients
  • Avoid: confidential metrics, internal screenshots, private customer info, gossip, anything that violates policies or NDAs

Privacy and Control: Practical Settings and Habits

Digital etiquette includes controlling what others can infer about you and your network activity.

  • Review visibility settings: who can see your email/phone, profile edits, and activity
  • Be intentional with “Open to work/services”: use if it supports your goals; understand who can see it
  • Limit oversharing in DMs: treat messages as potentially forwardable
  • Separate personal and professional: avoid mixing sensitive personal content into professional threads

Avoiding Spammy Outreach: Red Flags to Eliminate

  • Sending the same pitch to many people
  • Asking for a meeting immediately after connecting without context
  • Link-dropping with no explanation
  • Following up repeatedly without new information
  • Using manipulative urgency (“quick 15 minutes today?”) with strangers

Replace spam with relevance: lead with context, offer something useful, and keep asks small.

Managing Your Digital Reputation

Your digital reputation is the sum of what people can find about you and how you behave publicly. It affects referrals, hiring decisions, and partnership opportunities.

Step-by-step: a simple reputation check (30 minutes)

  • Step 1: search your name in a private browser; note top results
  • Step 2: review your LinkedIn “Featured,” recent activity, and comments for tone and consistency
  • Step 3: remove or edit anything that feels reactive, unclear, or off-brand
  • Step 4: ensure your profile matches reality: titles, dates, scope, and claims
  • Step 5: align your visible topics: make it easy to know what you’re about

Professional Disagreement Online

If you disagree, do it in a way that protects relationships and your credibility.

  • Assume good intent: respond to ideas, not character
  • Be specific: reference the point you’re addressing
  • Offer nuance: “In X context, Y tends to work better…”
  • Exit gracefully: if it becomes unproductive, stop replying

Disagreement template

I see your point on [point]. In my experience, the outcome can differ when [condition/context]. What’s worked for me is [alternative]. Curious how you’d approach it in [scenario].

Messaging Templates for Common Networking Moments

After They Accept Your Connection

Hi [Name]—thanks for connecting. I’m interested in your work on [specific area]. If you ever share resources on [topic], I’d love to learn. No need to reply right away—just glad to be connected.

Asking a Specific, Low-Lift Question

Hi [Name]—quick question if you have a moment. For someone working on [context], is there a resource or approach you’d recommend for [specific problem]? Even a short pointer would help.

Sharing a Relevant Resource (Without Pushing)

Hi [Name]—this reminded me of our conversation about [topic]. Here’s a resource that explains [why it’s relevant] in a practical way: [link]. If it’s not useful, feel free to ignore—thought it might help.

Requesting a Brief Intro (Politely and With an Easy “No”)

Hi [Name]—I noticed you’re connected with [Person]. If you feel comfortable, would you be open to introducing us? Context: I’m hoping to learn about [topic] and I’d keep it to one or two specific questions. If it’s not a good time, no worries at all.

Reconnecting After a Long Gap (No Guilt, No Pressure)

Hi [Name]—it’s been a while. I saw your update about [new role/project]—congrats. I’m currently focused on [your focus] and thought of you because of [reason]. Hope you’ve been well.

Engagement Routines: Stay Visible Without Constant Posting

You can nurture relationships with small, consistent actions. Think in terms of a routine you can maintain even during busy weeks.

10-Minute Routine (3–4 days/week)

  • 2 minutes: check notifications; respond to comments/messages that require quick replies
  • 6 minutes: leave 2–3 thoughtful comments on posts from people you want to build rapport with
  • 2 minutes: save one post/resource to reference later or share privately with someone who’d value it

30-Minute Routine (1 day/week)

  • 10 minutes: review your feed and comment on 3–5 posts using the A.C.E. framework
  • 10 minutes: send 1–2 relationship-nurturing messages (resource share, congratulations, quick check-in)
  • 10 minutes: update one profile element (add a project bullet, refresh About line, request one recommendation)

Monthly Relationship Nurturing (No Posting Required)

  • Congratulate: promotions, work anniversaries, launches (with a specific note)
  • Reconnect: message 2 dormant connections with a relevant observation
  • Support: endorse a skill only when you can genuinely vouch for it
  • Curate: send one “this made me think of you” resource to a few people (not mass-blast)

Congratulation message template (specific and professional)

Congrats on [milestone], [Name]. I remember your work on [specific project/strength]—this seems like a great next step. Wishing you a strong start in the new role.

Now answer the exercise about the content:

Which connection request best follows good digital etiquette by adding context, a genuine reason, and a low-pressure tone (without pitching)?

You are right! Congratulations, now go to the next page

You missed! Try again.

The best note briefly references context, includes a genuine reason, and keeps the tone low-pressure without selling. Option 3 does this, while the others feel pushy or generic.

Next chapter

Maintaining Relationships Over Time: From Contact to Community

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