Why “skills + strengths + proof” is the credibility formula
Many professionals can describe what they do, but fewer can describe it in a way that is observable and verifiable. A credible personal brand is built when three elements align:
- Skills: what you can do (capabilities you can demonstrate).
- Strengths: how you do it (patterns in your approach that others experience consistently).
- Proof: evidence that your work creates outcomes (data, artifacts, feedback, and before/after results).
This chapter helps you inventory these elements so your brand statements are specific, grounded in context, and supported by evidence.
Bucket 1: Skills (what you can do)
What counts as a skill (and what doesn’t)
A skill is a repeatable capability you can demonstrate in a work setting. It is not a personality trait (“hardworking”) or a vague label (“strategic”). Skills are easiest to validate because they show up in deliverables and workflows.
Examples of skills:
- Designing and running stakeholder interviews
- Building financial models and scenario analyses
- Writing technical documentation and SOPs
- Leading incident response and postmortems
- Negotiating vendor contracts
- Creating dashboards and defining KPIs
Step-by-step: Build your skills inventory
- List your recurring work outputs (not job titles). Think: “what do I produce?” Examples: quarterly plans, client proposals, risk assessments, onboarding materials, release notes.
- Convert each output into a skill verb. Use verbs like: analyze, design, implement, automate, facilitate, negotiate, audit, coach, prioritize.
- Tag each skill with a level of evidence:
- Observed: others have seen you do it (meetings, demos, reviews).
- Documented: there is an artifact (deck, PRD, report, code, process doc).
- Measured: there is a metric tied to it (cycle time, defect rate, renewal rate).
- Group skills into 3–6 clusters that match how you want to be perceived at work (e.g., “operational excellence,” “customer insight,” “risk management,” “growth experiments”).
Skills inventory template
| Skill | Where I used it | Artifact | Metric (if any) | Stakeholders who saw it |
|---|---|---|---|---|
| Facilitate cross-functional prioritization | Q2 roadmap planning | Roadmap deck + decision log | Reduced scope churn | Product, Eng, Sales |
| Automate reporting | Weekly ops review | Dashboard + data pipeline | Time saved per week | Ops lead, Finance |
Bucket 2: Strengths (how you do it)
Strengths are patterns others can describe
Strengths are not adjectives you claim; they are behaviors people experience. A strength is credible when it is consistent (shows up across situations) and observable (others can point to examples).
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Examples of strengths expressed as behaviors:
- Clarity under ambiguity: you turn messy inputs into a decision-ready plan.
- Calm execution: you keep teams aligned during incidents and deadlines.
- Structured thinking: you break complex problems into testable hypotheses.
- Stakeholder empathy: you surface concerns early and reduce surprises.
- Quality mindset: you prevent rework by defining acceptance criteria upfront.
Step-by-step: Identify strengths without self-inflation
- Start from moments, not labels. Write 8–12 moments when your work made things easier, faster, safer, or clearer for others.
- Extract the behavior behind each moment. Ask: “What did I do repeatedly?” (e.g., “I created a decision log,” “I ran a pre-mortem,” “I reframed the problem.”)
- Name the strength as a pattern using a “When X, I do Y” format:
When priorities conflict, I facilitate trade-off conversations and document decisions.When requirements are unclear, I run short discovery interviews and summarize constraints.
- Validate with one external signal per strength (feedback quote, performance review line, peer message, stakeholder comment).
Strengths inventory template
| Strength (behavioral) | Observable behaviors | Where it showed up | External signal |
|---|---|---|---|
| Turns ambiguity into decisions | Frames options, clarifies constraints, documents trade-offs | Roadmap planning, vendor selection | “You made the decision easy for leadership.” |
| Prevents rework through alignment | Defines acceptance criteria, runs kickoff, confirms owners | New feature launch | “This was the smoothest handoff we’ve had.” |
Bucket 3: Proof (evidence that builds credibility)
What “proof” looks like in professional settings
Proof is any evidence that your skills and strengths produced outcomes. Strong proof is specific, time-bound, and tied to your role. Proof can be quantitative (metrics) or qualitative (stakeholder feedback), but it should be anchored to a real project and context.
Common proof types:
- Project artifacts: plans, decks, PRDs, process docs, code, runbooks, playbooks, training materials.
- Metrics: time saved, cost reduced, revenue protected, conversion improved, incidents reduced, cycle time improved.
- Stakeholder feedback: emails, chat messages, performance reviews, customer quotes, peer recognition.
- Before/after outcomes: baseline vs. new state, risk reduced, quality improved, fewer escalations.
Prompts to collect proof (use these like a scavenger hunt)
1) Proof from projects
- Which 3 projects best represent the work you want to be known for?
- What was the problem, and why did it matter to the business/team?
- What constraints existed (time, budget, compliance, dependencies)?
- What did you personally own vs. influence?
- What artifacts can you point to (even privately): decision logs, dashboards, docs, designs, incident reports?
2) Proof from metrics
- What metric moved because of your work? (cycle time, defect rate, SLA, retention, NPS, renewal rate)
- What was the baseline before you started?
- What changed after implementation, and over what time window?
- How was the metric measured (source of truth)?
- What portion of the change is reasonably attributable to your contribution?
3) Proof from stakeholder feedback
- Who has directly benefited from your work (manager, peers, cross-functional partners, customers)?
- What did they say you made easier, faster, clearer, or safer?
- Do you have written feedback you can quote or paraphrase accurately?
- What feedback themes repeat across different people?
4) Proof from outcomes (before/after, time saved, risk reduced, revenue protected)
- Before/after: What was the process like before? What is it like now? What changed in steps, handoffs, or error rates?
- Time saved: Who saves time (you, team, customers)? How many hours per week/month? How did you estimate it?
- Risk reduced: What risk existed (security, compliance, operational)? What controls or mitigations did you implement? What incidents were prevented or reduced?
- Revenue protected: What churn, SLA penalties, or lost deals were avoided? What evidence supports the claim (renewal, escalation avoided, uptime improved)?
Proof log template (build once, reuse often)
| Project | Your role | Problem | Actions | Outcome | Evidence |
|---|---|---|---|---|---|
| Automated weekly ops reporting | Owner | Manual reporting took too long and caused errors | Built dashboard, defined KPI definitions, trained users | Saved 3 hrs/week; fewer discrepancies | Dashboard link, meeting notes, time estimate |
| Incident response improvements | Co-lead | Recurring outages and unclear escalation paths | Created runbook, ran drills, improved alerting | Reduced MTTR by 25% over 2 months | Postmortems, incident metrics |
Translate tasks into impact statements (method + examples)
The task-to-impact translation method
Tasks describe activity; impact statements describe value. Use this method to convert “what I did” into “what changed because of it,” without exaggeration.
Step-by-step
- Start with the task (what you did).
- Add context: who/what it was for, constraints, scale (team size, customer segment, system scope).
- Name the mechanism: how your action created change (standardized, automated, reduced handoffs, clarified decisions).
- Add the outcome: metric movement, time saved, risk reduced, revenue protected, quality improved.
- Attach proof: artifact, metric source, or stakeholder quote.
Impact statement formulas you can reuse
I [action] for [audience/scope], which [mechanism], resulting in [measurable outcome] over [timeframe].In my role as [role], I [action] under [constraints], leading to [outcome]. Evidence: [proof].I partnered with [teams] to [action], reducing [risk/cost/time] by [amount] and improving [quality/metric].
Examples: task vs. impact
| Task statement | Impact statement (credible) | Proof anchor |
|---|---|---|
| “Created a dashboard.” | “Built a weekly performance dashboard for Ops and Finance, standardizing KPI definitions and reducing manual reporting by ~3 hours/week over the last quarter.” | Dashboard, KPI doc, calendar time estimate |
| “Led a project.” | “Led a cross-functional rollout (Product/Eng/Support) of a new intake process, reducing ticket triage time from 2 days to 1 day within 6 weeks.” | Process doc, ticket timestamps |
| “Improved reliability.” | “Co-led incident response improvements by updating runbooks and alert thresholds, reducing MTTR by 25% across two months.” | Incident metrics, postmortems |
| “Supported sales.” | “Partnered with Sales on technical discovery for enterprise prospects, clarifying requirements early and helping protect renewal revenue by reducing escalations during onboarding.” | Discovery notes, onboarding feedback |
Checklist: Avoid inflated claims (anchor to context, role, results)
Credibility checklist for any brand statement
- Context: Did I specify the environment (team, product, customer segment, timeframe, constraints)?
- Role clarity: Did I state what I owned vs. influenced? Avoid implying sole ownership if it was shared.
- Scope: Did I indicate scale (number of stakeholders, systems, regions, accounts, volume)?
- Mechanism: Did I explain how my work created the outcome (not just that it happened)?
- Results: Did I include a measurable outcome or a concrete qualitative outcome?
- Attribution: Is the result plausibly attributable to my actions? If not, use language like “contributed to,” “supported,” or “helped.”
- Timeframe: Did I state when the result occurred and over what period?
- Evidence: Can I point to an artifact, metric source, or stakeholder feedback?
- Precision: Did I avoid absolute claims (“always,” “single-handedly,” “best,” “guaranteed”)?
- Comparisons: If I say “improved,” did I specify “improved from X to Y” or “improved by Z%”?
Language swaps that increase trust
| Less credible | More credible |
|---|---|
| “I transformed the process.” | “I redesigned the intake workflow and documented SLAs, reducing handoffs from 6 to 3.” |
| “I drove massive growth.” | “I ran 4 pricing experiments that increased conversion by 1.8% over 8 weeks.” |
| “I’m an expert in X.” | “I’ve delivered X in 3 projects, including [example], with outcomes [metric].” |
| “I saved the company money.” | “I renegotiated a vendor contract, reducing annual spend by $40K while keeping the same SLA.” |
Put it together: Your credible brand asset set
Create a one-page “Skills–Strengths–Proof” snapshot
Use this structure to assemble a practical asset you can reuse for performance reviews, internal visibility, networking, and interviews.
Step-by-step
- Select 5–8 skills you want to be associated with (from your skills clusters).
- Select 3–5 strengths expressed as behaviors (validated by at least one external signal each).
- Attach 1–2 proof items per skill/strength (metric, artifact, feedback, before/after).
- Write 3 impact statements using the formulas above, each tied to a different project.
One-page snapshot template
SKILLS (what I can do) | STRENGTHS (how I do it) | PROOF (evidence) | IMPACT STATEMENTS (3) Keep the snapshot factual and easy to scan. The goal is not to list everything you’ve done, but to make your best, most relevant work credible and observable.