What “good outreach” does (and doesn’t) do
Outreach is not a pitch deck in a DM. It’s a small, respectful request for attention that makes it easy for a creator to say “yes,” “no,” or “here’s what I need.” The best outreach is:
- Personalized: proves you chose them on purpose (one specific reference is enough).
- Clear: states the opportunity in plain language (what, when, how much, what success looks like).
- Workflow-friendly: fits how creators actually work (mobile-first, quick scanning, clear next step, minimal back-and-forth).
- Relationship-first: treats the creator as a partner, not an ad placement.
A creator should be able to answer your first message with one of these: “Yes, send details,” “Here are my rates,” “Not a fit,” “I’m booked,” or “Let’s hop on a quick call.”
Creator workflow realities to respect
- They triage fast: most messages are read on a phone. Lead with the point in the first 1–2 lines.
- They protect their audience: they need to know why this fits their followers.
- They manage multiple deals: timelines, deliverables, and usage rights must be explicit.
- They avoid vague “collabs”: unclear compensation or expectations is a red flag.
- They need approval clarity: “brand safety” is fine; “we rewrite your script” is not.
Build a “message pack” (copy once, customize fast)
Create a reusable set of messages you can adapt in under 2 minutes per creator. Your pack has three parts: (1) initial DM/email, (2) follow-up sequence, (3) discovery call agenda. Keep each part modular so you can swap in scenario-specific lines (gifting, paid, affiliate, UGC, ambassador).
Customization fields (copy/paste checklist)
Use these fields as variables in your templates. Fill every field you have; if you don’t have it, don’t fake it—ask for it.
| Field | What to write | Example |
|---|---|---|
{CreatorName} | Name/handle | “Maya” |
{SpecificContentReference} | One specific post/video + what you liked | “Your ‘3 ways to style wide-leg jeans’ reel—loved the quick try-on cuts.” |
{WhyAudienceMatches} | Why their audience is a fit (1 sentence) | “Your followers are mostly new-to-running women looking for simple gear recs.” |
{BrandOneLiner} | What you sell + differentiator | “We make refillable deodorant with sensitive-skin formulas.” |
{OfferType} | Gifting/paid/affiliate/UGC/ambassador | “Paid IG Reel + story set” |
{WhatSuccessLooksLike} | Outcome in plain language (not a KPI lecture) | “Drive qualified clicks to the starter kit page and collect a few authentic testimonials.” |
{Deliverables} | Concrete list | “1 Reel (30–45s) + 2 story frames with link sticker” |
{Timeline} | Key dates | “Ship this week; post window Feb 5–12” |
{CompRangeOrRateAsk} | Either your range or ask for their rates | “Budget $800–$1,200” or “What are your rates for the above?” |
{UsageRights} | Organic only vs paid usage, duration | “Organic reposting + 30-day paid usage on our socials” |
{ApprovalProcess} | How you handle review | “We only review for factual claims + brand safety; your voice stays yours.” |
{NextStep} | One clear action | “Reply ‘interested’ and I’ll send a 1-page brief” |
Part 1: Initial outreach (DM + email versions)
Step-by-step: how to write the first message
- Open with a real reference (1 line). Avoid generic praise.
- State the opportunity (brand + offer type) in one sentence.
- Explain fit (why their audience matches) in one sentence.
- Share the “shape” of the collab: deliverables + timeline + compensation approach.
- Make the next step easy: ask for rates or propose a range and ask if it works.
- Keep it skimmable: short paragraphs, bullets, no attachments in the first message.
DM template (short, mobile-first)
Subject line doesn’t exist in DMs, so your first line must carry the hook.
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Hey {CreatorName} — loved {SpecificContentReference}. The way you {detail you noticed} was 🔥. We’re {BrandOneLiner} and I’d love to explore a {OfferType} with you. Why you: {WhyAudienceMatches}. What we’re thinking: {Deliverables} during {Timeline}. Success would look like: {WhatSuccessLooksLike}. Comp: {CompRangeOrRateAsk}. If you’re open, reply with your rates (or “interested”) and I’ll send a 1-page brief + confirm usage/whitelisting details.Email template (slightly more detail)
Email works well when you expect negotiation, need to include links, or want a cleaner thread for procurement.
Subject: {Brand} x {CreatorName} — {OfferType} idea (quick question) Hi {CreatorName}, I’m {YourName} from {Brand}. I found you through {SpecificContentReference} — especially {specific moment}. We’re exploring a {OfferType} and you stood out because {WhyAudienceMatches}. Collaboration snapshot: - Deliverables: {Deliverables} - Timing: {Timeline} - What success looks like: {WhatSuccessLooksLike} - Usage: {UsageRights} - Review: {ApprovalProcess} Compensation: {CompRangeOrRateAsk}. If you’re open, could you share your rates (and any media kit), or confirm whether the range above works? Happy to send a 1-page brief and product details. Thanks, {YourName} {Role}, {Brand} {Website} | {Email}What to avoid (common “no reply” triggers)
- “We’d love to collab” with no deliverables, timeline, or compensation.
- Copy-paste praise that could apply to anyone.
- Asking for a call before giving basics.
- Overly long brand story or multiple links.
- Pressure language: “ASAP,” “urgent,” “we need you to…”
Part 2: Follow-up sequence (polite persistence)
Creators miss messages. A good follow-up sequence is short, spaced out, and adds clarity each time. Use the same thread so context stays visible.
Recommended cadence
- Follow-up #1: 2 business days after initial message
- Follow-up #2: 5–7 business days after initial
- Follow-up #3 (close the loop): 10–14 business days after initial
Follow-up #1 (nudge + simplify)
Hey {CreatorName} — quick bump in case this got buried. Still interested in a {OfferType}: {Deliverables} in {Timeline}. If helpful, here’s the key question: would you be open to sharing your rate for that package (or does {CompRangeOrRateAsk} fit)?Follow-up #2 (add value + options)
Hi {CreatorName} — totally understand you’re busy. We can also flex the scope if needed: Option A: {DeliverablesOptionA} (budget {BudgetA}) Option B: {DeliverablesOptionB} (budget {BudgetB}) Which is closer to what you’d want to do?Follow-up #3 (graceful close)
Last note from me for now — if timing isn’t right, no worries. Want me to circle back in {Month/Quarter}? If yes, what’s the best email to use?Micro-templates for common situations
- If they saw it but didn’t reply: “No rush—should I send the 1-page brief here or to your email?”
- If they replied “send details”: “Great—confirming: {Deliverables}, {Timeline}, {UsageRights}. Any rate guidance before I draft the agreement?”
- If they ask “what’s your budget?”: “For this scope, we’re targeting {Range}. If your rate is higher, share it and we can adjust deliverables.”
Part 3: Short discovery call agenda (10–15 minutes)
The goal of a discovery call is alignment, not brainstorming an entire campaign. Keep it tight and creator-friendly.
When to use a call (and when not to)
- Use a call when: you’re discussing ambassador terms, exclusivity, paid usage/whitelisting, multiple deliverables, or a longer partnership.
- Skip the call when: it’s a simple one-off with clear deliverables and the creator already shared rates.
Agenda (copy/paste)
- 1 minute — Context: “Thanks for making time. Goal is to confirm fit, scope, and next steps.”
- 2 minutes — Creator POV: “What content has been resonating with your audience lately? Anything you’re avoiding right now?”
- 3 minutes — Offer + audience fit: Share the product one-liner and why you think it matches their audience. Ask: “Does that feel aligned?”
- 3 minutes — Deliverables + timeline: Confirm format, posting window, and any constraints (travel, editing time, brand review timing).
- 3 minutes — Creative + approvals: “We want your voice. We’ll only review for factual claims and brand safety.” Ask what they need to create confidently (talking points, do/don’t list, examples).
- 2 minutes — Compensation + usage: Confirm rate, payment timing, and usage rights (organic reposting vs paid usage/whitelisting, duration, platforms).
- 1 minute — Next steps: “I’ll send a written recap today with deliverables, dates, comp, and usage. You’ll confirm, then we’ll contract + ship.”
Call notes template
Creator: Offer type: Deliverables: Timeline/posting window: Key talking points: Non-negotiables (brand): Creator constraints: Rate + payment terms: Usage rights: Exclusivity: Next step + owner + date:Scenario-specific examples (message pack variants)
1) Gifting / seeding (no guaranteed post)
Key principle: be explicit that posting is optional. Your “ask” is permission to send product and a lightweight request for feedback.
Hey {CreatorName} — loved {SpecificContentReference}. We’re {BrandOneLiner} and I think it fits because {WhyAudienceMatches}. We’re doing a small gifting/seed round (no posting required). If you’re open, we’d love to send you {Product} and get your honest feedback. If you *do* end up loving it and want to share, amazing — we can also provide a code/link for your audience. Where should we ship, and what email is best for details?Optional add-on: “If you prefer paid for any mention, totally understand—share your rates and we can switch to a paid scope.”
2) Paid post (clear scope + budget range)
Key principle: lead with deliverables, timeline, and budget range to reduce negotiation loops.
Hi {CreatorName} — your {SpecificContentReference} stood out (especially {specific detail}). We’re {BrandOneLiner}. We’d love to book a paid collab: {Deliverables} during {Timeline}. Why you: {WhyAudienceMatches}. Success looks like {WhatSuccessLooksLike}. Budget range for this scope: {CompRangeOrRateAsk}. If that’s in the ballpark, can you share your rate card + confirm any add-ons for usage/whitelisting?3) Affiliate-first (performance-led, still respectful)
Key principle: don’t pretend affiliate is “free.” Make the upside clear, offer a hybrid option if needed, and define what you’ll provide (tracking, code, landing page, product).
Hey {CreatorName} — loved {SpecificContentReference}. We’re {BrandOneLiner} and think your audience matches because {WhyAudienceMatches}. We’re starting with an affiliate-first partnership: {Commission}% per sale + a unique code for your audience. We’ll provide {Product} + tracking link + a simple landing page. If you prefer a guaranteed fee, we can also do a hybrid (smaller flat fee + affiliate). Would you like the details, and what structure do you typically prefer?4) UGC-only (content for brand channels, not posted on creator feed)
Key principle: clearly state that this is not an “influencer post,” it’s content production. Specify usage rights, number of concepts, and revision limits.
Hi {CreatorName} — I found you via {SpecificContentReference}. Your on-camera delivery and edits are exactly the style we’re looking for. We’re {BrandOneLiner} and want to hire you for UGC-only (you wouldn’t post). Scope: {#} videos, {length}, {style notes}; delivery by {Timeline}. Usage: {UsageRights}. Revisions: {1–2} light rounds. What’s your rate for a package like this? If you have a UGC rate sheet, feel free to send it.5) Ambassador inquiry (longer-term relationship)
Key principle: signal commitment, but keep the first message simple. Offer a short call and outline what “ambassador” means (cadence, exclusivity if any, perks, pay structure).
Hey {CreatorName} — I’ve been following since {SpecificContentReference}. Your content consistently hits on {theme}, which overlaps with our community. We’re {BrandOneLiner} and we’re inviting a small group into an ambassador program (3–6 months). Typical cadence: {cadence example}. Perks: product + paid deliverables + early access. We also discuss category exclusivity only if it’s compensated. Open to a 12-minute call this week to see if it’s a fit? If yes, what times work, and what email should I send the invite to?Compensation language: how to be transparent without boxing yourself in
Option A: Share a range (reduces back-and-forth)
Use when you have a defined budget and want to qualify quickly.
For {Deliverables}, we’re budgeting {Low–High} depending on usage/whitelisting. If your rate is higher, share it and we can adjust scope.Option B: Ask for rates (useful when scope is flexible)
Use when you’re open to different packages or don’t yet know market rates for that creator.
What are your rates for {Deliverables}? Also, do you have separate pricing for paid usage/whitelisting and category exclusivity?Option C: Hybrid framing (affiliate + fee)
We can do either (1) affiliate-first at {Commission}% or (2) hybrid: {FlatFee} + {Commission}%. What do you typically prefer?Response-handling playbook (common replies)
Reply fast, keep tone collaborative, and always offer a clear next step. Below are common responses and scripts you can adapt.
1) “Your budget is too low / my rates are higher”
Goal: protect the relationship, learn their pricing, and adjust scope or usage rather than arguing.
- Step 1: Thank them and acknowledge.
- Step 2: Ask what’s included (deliverables, usage, whitelisting, exclusivity).
- Step 3: Offer scope options: reduce deliverables, reduce usage, shift to UGC-only, or propose hybrid.
Thanks for sharing — appreciate the transparency. To make sure we’re comparing apples to apples, does that rate include {UsageRights}/whitelisting and any exclusivity? If we need to stay closer to {YourRange}, we can adjust in a few ways: - Reduce scope to {smaller deliverable} - Keep deliverables but limit usage to organic only - Switch to UGC-only with paid usage add-on What option would you prefer?2) “I’m not available / I’m booked”
Goal: keep the door open and capture timing + best contact.
- Step 1: Ask for next availability window.
- Step 2: Offer to hold a spot or plan a later drop.
- Step 3: Ask if they can recommend someone similar (optional).
Totally understand — thanks for letting me know. When does your next opening look like (roughly)? I can circle back then. If you’re open, is there a creator friend with a similar vibe you’d recommend for this timeline?3) “I want more creative control / I don’t do scripts”
Goal: reassure them you want their voice while still protecting brand requirements.
- Step 1: Confirm creator-led approach.
- Step 2: Define what you will review (claims, safety, legal).
- Step 3: Offer a lightweight structure: talking points + do/don’t list.
That’s exactly what we want — creator-led content performs best. We won’t script you. We’ll just provide 4–6 talking points + a short do/don’t list (mainly around factual claims and brand safety). If you’re open, you can send a quick outline or rough cut for a fast check, then you run with it.4) “Do you need exclusivity?”
Goal: be specific about category, duration, and compensation. Never imply exclusivity is “standard” without pay.
- Step 1: Decide if you truly need it (often you don’t).
- Step 2: If yes, define category + duration + platforms.
- Step 3: Offer an exclusivity fee or remove the ask.
We don’t require exclusivity by default. If we add it, we’d keep it narrow: {Category} only, for {Duration}, on {Platforms}. If you’re open to that, what’s your exclusivity fee? If not, no problem — we can proceed without exclusivity.5) “I need full control over edits / I won’t do revisions” (UGC or paid)
Goal: set a fair revision boundary without micromanaging.
Understood. To keep it simple, we can limit revisions to {1} light round for factual accuracy/brand safety only (no style changes). If that works, we’ll be aligned and you can keep full creative control.6) “Can you send a contract/brief first?”
Goal: move forward while confirming any missing variables (rates, usage, timeline).
Yes — I’ll send a 1-page brief today. Before I draft the agreement, can you confirm: (1) your rate for {Deliverables}, (2) whether {UsageRights} is okay, and (3) your preferred posting window within {Timeline}?7) “I’m interested—what exactly do you need?”
Goal: respond with a tight scope recap and a single decision point.
Awesome. Here’s the quick scope: {Deliverables}, posting {Timeline}, success = {WhatSuccessLooksLike}, usage = {UsageRights}. Are you comfortable with that scope? If yes, share your rate (or confirm {Range}) and I’ll send the brief + agreement.