Negotiation Skills for Entrepreneurs: BATNA, Reservation Price, and Walk-Away Rules

Capítulo 3

Estimated reading time: 9 minutes

+ Exercise

BATNA in plain language: your “Plan B” that keeps you out of bad deals

BATNA (Best Alternative to a Negotiated Agreement) is the most realistic thing you will do if you do not reach an agreement today. It is not a wish (“I’ll find a better client tomorrow”). It is a specific alternative you can execute (“I will accept Project X at $Y, starting Monday”).

BATNA prevents bad deals because it gives you a floor: if the proposed deal is worse than your BATNA, you walk. If it is better, you can accept (or keep negotiating for more).

Key distinction: BATNA vs. reservation price

  • BATNA = the alternative action you will take.
  • Reservation price/terms = the worst deal you will accept before choosing your BATNA.

Think: “If they can’t meet this, I do that.”

Step 1 — Calculate your BATNA options (make them real, not imaginary)

Your BATNA is only useful if it is concrete, feasible, and time-bound. Build a short list of alternatives, then select the best one.

1) List 3–5 plausible alternatives

  • Another client/project you can take
  • Another supplier or contract structure
  • Delaying a partnership launch
  • Hiring a contractor instead of partnering
  • Doing nothing (sometimes the best alternative is “wait”)

2) Score each alternative on value, risk, and speed

Create a quick scoring table. Use numbers to reduce emotional bias.

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AlternativeNet value (profit or savings)Probability of successTime to executeRisk/complexityNotes
Alt A$%days/weeksLow/Med/HighDependencies
Alt B$%days/weeksLow/Med/HighDependencies

3) Convert to an “expected value” (simple version)

If you want one number, use:

Expected Value = Net Value × Probability of Success

Then adjust mentally for time and risk (or add a penalty if you prefer). The goal is not perfect math; it is clarity.

4) Choose your BATNA: the best executable alternative

Your BATNA is the alternative you would actually take if negotiations fail. Write it as a sentence:

  • Client work BATNA: “If this client won’t meet $8,000 and a 50% deposit, I will accept Project Z at $7,500 starting next week.”
  • Vendor BATNA: “If Supplier A won’t hold pricing and lead times, I will switch 70% of volume to Supplier B and keep 30% with A for redundancy.”
  • Partnership BATNA: “If we can’t agree on revenue share and decision rights, I will delay launch 60 days and hire a contractor to build the missing component.”

Step 2 — Improve your BATNA before the meeting (so you negotiate from strength)

You do not “get” leverage by sounding confident; you get it by making your alternatives stronger and more certain.

BATNA improvement checklist (do these before you negotiate)

  • Increase certainty: get a written quote, a tentative start date, or a soft commitment from your alternative.
  • Reduce switching costs: prepare migration steps, data exports, onboarding docs, or a transition plan.
  • Shorten time-to-execute: pre-vet vendors, pre-scope the project, pre-book capacity.
  • Lower risk: split volume across suppliers, use milestone-based contracting, or add trial periods.
  • Create optionality: line up two smaller alternatives instead of one big one.

Example: improving BATNA for client work

Scenario: you’re negotiating a 3-month retainer. Your BATNA is “take another project.” Improve it by making it real:

  • Email two warm leads and ask for a quick call this week.
  • Draft a one-page scope and price for a smaller, fast-start package.
  • Reserve time on your calendar for the alternative start date.

Now your BATNA is not a hope; it is a scheduled option.

Example: improving BATNA for a vendor contract

Scenario: supplier is raising prices and extending lead times. Improve your BATNA:

  • Request quotes from two competing suppliers with comparable specs.
  • Order samples and run a quick quality check.
  • Calculate switching costs (tooling, shipping, QA, payment terms).
  • Prepare a phased transition plan (e.g., 30/70 split for 60 days).

Example: improving BATNA for a partnership

Scenario: you need a partner for a product launch. Improve your BATNA:

  • Identify contractors/agencies who can provide the partner’s function.
  • Get a fixed-bid quote and timeline.
  • Map a “delay launch” plan with revised milestones and cash needs.

Step 3 — Set a reservation price and reservation terms (your acceptance threshold)

Your reservation threshold is the point where the deal becomes worse than your BATNA. For entrepreneurs, it is rarely just price; it includes terms that affect cash flow, risk, and operational load.

How to set a reservation price (step-by-step)

  • Start with your BATNA value: what you net if you walk.
  • Add deal-specific costs: extra labor, tools, travel, opportunity cost, management time.
  • Add risk buffer: uncertainty premium for scope creep, payment risk, or dependency risk.
  • Convert to a minimum acceptable number: this is your reservation price.

Simple template:

Reservation Price = BATNA Net Value + Incremental Costs + Risk Buffer

How to set reservation terms (not just money)

List the terms that, if unfavorable, make the deal worse than your BATNA even if the price looks good:

  • Payment timing (deposit, net-30 vs net-60)
  • Scope control (change orders, revision limits)
  • Liability caps and indemnities
  • Exclusivity or non-competes
  • Termination rights and notice periods
  • Service levels, penalties, and remedies

Worked example: client work reservation threshold

You have an alternative project worth $7,500 net profit with high certainty. The new client project requires extra tooling and has higher scope risk.

  • BATNA net profit: $7,500
  • Incremental costs (tools, subcontractor): $800
  • Risk buffer (scope/payment uncertainty): $1,200

Reservation price:

$7,500 + $800 + $1,200 = $9,500

Reservation terms might include: 50% deposit, net-15 on remaining invoices, change orders for new requests, and a cap on revisions.

Worked example: vendor contract reservation threshold

Your BATNA is switching suppliers, which increases unit cost slightly but improves lead time reliability.

  • BATNA: Supplier B at $10.40/unit, 2-week lead time, 95% on-time
  • Current supplier offer: $10.10/unit, 5-week lead time, 80% on-time

Your reservation terms could be: maximum 3-week lead time, minimum 92% on-time delivery, and a remedy (credit) for late shipments. Even if $10.10 looks cheaper, the operational risk may make it worse than BATNA.

Worked example: partnership reservation threshold

Your BATNA is hiring a contractor for $18,000 and delaying launch 60 days. A partnership must beat that on value and risk.

  • Reservation terms might include: clear decision rights, IP ownership/licensing clarity, defined responsibilities, and an exit clause.
  • Reservation economics might include: minimum revenue share, or a cap on your time commitment per week.

Step 4 — Define non-negotiables (walk-away rules you decide in advance)

Non-negotiables are deal elements you will not trade away because they protect your business from predictable failure modes (cash crunch, scope explosion, legal exposure, operational chaos). They are not “preferences”; they are guardrails.

Common non-negotiables for entrepreneurs (examples)

  • Late fees and payment enforcement: late fee clause, pause-work clause, or prepaid milestones.
  • Minimum contract length or minimum commitment: e.g., 3-month minimum retainer or minimum order quantity.
  • Scope boundaries: written scope, change-order process, revision limits, response-time expectations.
  • Termination and exit: notice period, kill fee, ownership of work-to-date, transition support.
  • Liability boundaries: limitation of liability, no unlimited indemnity, clear warranty scope.
  • Operational feasibility: lead times you can actually meet, realistic delivery dates, access to required stakeholders.

Turn non-negotiables into “if/then” rules

Write them as triggers to reduce in-the-moment rationalization:

  • If they refuse a deposit or milestone prepayment, then I walk.
  • If they require unlimited liability, then I walk.
  • If they won’t accept a change-order process, then I walk.
  • If vendor lead time exceeds 3 weeks with no remedy, then I shift volume to the alternative supplier.

Examples across common entrepreneur scenarios

1) Client work: “taking another project” as BATNA

Situation: A client pushes for a discount and vague scope.

  • BATNA: accept a smaller, well-defined project from another client starting next week.
  • Reservation price: $9,500 (based on BATNA + costs + risk buffer).
  • Reservation terms: 50% deposit, change orders, 2 revision rounds, net-15 on final.
  • Non-negotiables: deposit and scope control.

How BATNA prevents a bad deal: when the client insists on net-60 and “we’ll figure it out as we go,” you compare that risk to your BATNA and decline instead of accepting a cash-flow trap.

2) Vendor contract: “switching suppliers” as BATNA

Situation: Your supplier raises prices and removes delivery guarantees.

  • BATNA: switch 70% volume to Supplier B with better reliability; keep 30% as backup.
  • Reservation terms: max lead time, on-time delivery threshold, and credits for late shipments.
  • Non-negotiables: quality spec compliance and delivery reliability (because stockouts cost more than small unit savings).

How BATNA prevents a bad deal: you avoid signing a “cheaper” contract that causes missed customer deliveries and refunds.

3) Partnerships: “delay launch or use a contractor” as BATNA

Situation: A potential partner wants a large revenue share but won’t commit to timelines or responsibilities.

  • BATNA: delay launch 60 days and hire a contractor with a fixed scope and timeline.
  • Reservation terms: defined deliverables, decision rights, IP terms, and an exit clause.
  • Non-negotiables: clarity on ownership and who decides what (to prevent deadlock).

How BATNA prevents a bad deal: you avoid a partnership that looks fast but becomes a slow, conflict-heavy dependency.

Decision tree: practice walk-away decisions without emotion

Use this decision tree during negotiation breaks (or immediately after a call) to make consistent decisions. The goal is to follow pre-set thresholds, not adrenaline.

START: You receive an offer (price + terms).
1) Is the offer complete enough to evaluate (scope, timeline, payment, responsibilities)?
  • No → Ask for missing details. Do not “agree in principle.” Return to step 1.

  • Yes → Go to step 2.

2) Does the offer violate any non-negotiables?
  • Yes → Propose a specific fix (one counter). If they refuse → WALK (execute BATNA).

  • No → Go to step 3.

3) Is the offer ≥ your reservation threshold (price AND key terms)?
  • No → Counter with the minimum package that meets your threshold (or reduce scope to fit). If they cannot meet it → WALK (execute BATNA).

  • Yes → Go to step 4.

4) Is the offer better than your BATNA when adjusted for risk and time?
  • No → WALK (execute BATNA). Do not negotiate further “to be nice.”

  • Yes → ACCEPT or continue negotiating for improvements (but do not go below reservation threshold).

Walk-away scripting (to keep it calm and professional)

Prepare one or two sentences you can reuse:

  • Client: “Given the payment terms and scope flexibility, I can’t take this on. If you can do 50% upfront and a change-order process, I can proceed; otherwise I’ll have to pass.”
  • Vendor: “We need a 3-week lead time and a late-delivery remedy to continue at this volume. If that’s not possible, we’ll shift the majority of orders to our alternate supplier.”
  • Partnership: “Without clear decision rights and an exit clause, I’m not comfortable proceeding. If we can’t align on those, I’ll move forward with a contractor and a later launch date.”

Quick worksheet: write your BATNA, reservation threshold, and walk-away rules

ItemFill in
My BATNA (specific action)______________________________
BATNA net value______________________________
Probability of success______________________________
Time to execute______________________________
Reservation price (minimum)______________________________
Reservation terms (must-have terms)______________________________
Non-negotiables (walk-away triggers)1) __________ 2) __________ 3) __________
One-sentence walk-away script______________________________

Now answer the exercise about the content:

Which statement best describes the difference between a BATNA and a reservation price/terms in a negotiation?

You are right! Congratulations, now go to the next page

You missed! Try again.

BATNA is your executable Plan B if talks fail. Reservation price/terms are your acceptance threshold—the point where the deal becomes worse than your BATNA, considering price and key terms.

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Negotiation Skills for Entrepreneurs: Anchoring, First Offers, and Price Conversations

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