Negotiation Basics for Buyers: Planning Concessions and Trade Packages

Capítulo 5

Estimated reading time: 8 minutes

+ Exercise

Concession planning is your pre-built map for the negotiation: what you can give, what you must get, and what is off-limits. The goal is to avoid “on-the-spot” giveaways and instead make deliberate trades that improve your outcome while keeping the supplier engaged.

Trading, Not Giving: Every Concession Is Conditional

A buyer concession is only “smart” when it is tied to a reciprocal gain. You are not reducing your position; you are exchanging value across issues the two sides value differently.

Use conditional language

  • Instead of: “We can pay faster.”
  • Say: “If we move to Net 10, then we’ll need a 2% discount and priority allocation during peak weeks.”

Make the trade explicit and measurable

Each concession should include: (1) the condition, (2) the supplier’s deliverable, (3) the metric, and (4) the timing.

Buyer givesSupplier givesMetricTiming
Faster payment termsDiscount% off invoiceEffective date + duration
Volume commitmentLead time improvementDays/weeksBy quarter / by SKU family
Longer contractPrice protection / better pricingPrice schedule + capsFor contract term
Forecast sharingCapacity priorityAllocation rulesDuring constrained periods

Step 1: Rank Issues by Value (Yours vs. Supplier’s)

Concession planning starts by identifying negotiation issues and ranking them by value to you and to the supplier. You are looking for “trade zones”: items that are low cost to you but high value to them, and vice versa.

Create your issue list

Typical buyer-side issues include: unit price, rebates, payment terms, lead time, minimum order quantity, inventory buffers, service levels, warranty/returns, engineering support, tooling ownership, changeover fees, contract length, price adjustment clauses, allocation priority, and data sharing.

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Build a simple value matrix

Use a 3x3 ranking: High / Medium / Low value to you vs. High / Medium / Low value to supplier. You can do this quickly in a spreadsheet.

IssueValue to youLikely value to supplierNotes (why)
Net terms (Net 10 vs Net 30)Low–MediumHighImproves supplier cash flow
Contract duration (1 yr vs 3 yr)MediumHighReduces churn risk; stabilizes planning
Volume commitmentMediumHighHelps utilization and purchasing
Lead time reductionHighMedium–HighMay require overtime or buffers
Forecast sharingLowHighImproves capacity planning; reduces expedites
Price reductionHighLowDirect margin hit

How to use the matrix

  • Prioritize trades where you give something low/medium to you but high to them (e.g., forecast sharing) in exchange for something high to you (e.g., lead time, allocation priority, pricing).
  • Avoid “double pain” concessions: high value to you and low value to them (you lose a lot; they don’t care).
  • Expect resistance on issues high value to you and low value to them (e.g., price cuts). Plan stronger reciprocity or alternative packages.

Step 2: Pre-Plan Concessions as a Ladder (Small to Large)

Once issues are ranked, plan a concession ladder: a sequence of conditional moves from smallest to largest. This prevents you from jumping to your best concession too early.

Concession ladder template

Issue: Payment terms (what you can give)  Level 1: Net 20 (if 1% discount)  Level 2: Net 15 (if 1.5% discount + 2-week lead time improvement)  Level 3: Net 10 (if 2% discount + allocation priority clause)  Off-limits: Prepayment / deposits (unless tied to tooling ownership + escrow + price lock)

Rules for using the ladder

  • Move one step at a time; don’t skip levels unless you get a meaningful reciprocal gain.
  • Ask for more than you give early (anchoring your trade expectations), then calibrate.
  • Keep “one concession in reserve” for closing—something you can trade for signature, not something you give away to “be nice.”

Step 3: Prepare Multiple Package Offers (A/B/C)

Instead of negotiating one issue at a time, prepare packages that bundle several issues together. Packages help you trade across dimensions and reduce deadlocks on a single point (like price).

Why packages work

  • They shift the conversation from “win/lose” on one variable to “best overall deal.”
  • They reveal supplier preferences: which package they lean toward tells you what they value.
  • They reduce the risk of accidental giveaways because each element is linked.

How to build Package A/B/C (step-by-step)

  • Step 1: Choose 3–5 issues to bundle (e.g., price, contract length, volume, lead time, payment terms, allocation priority).
  • Step 2: Make Package A your preferred outcome (strong for you, still plausible).
  • Step 3: Make Package B balanced (often acceptable to both sides).
  • Step 4: Make Package C supplier-friendly but still within your guardrails (use it to test what it takes to get agreement).
  • Step 5: Ensure each package is internally consistent (e.g., you can’t demand the shortest lead time with no volume commitment if the supplier’s constraint is capacity).

Example: Buyer negotiating components supply

PackageBuyer givesBuyer getsBest use
A (Buyer-leaning)3-year contract + forecast sharing (12-week rolling)6% price reduction + lead time from 8 to 6 weeks + priority allocation clauseOpen with this to set trade expectations
B (Balanced)2-year contract + volume commitment (quarterly) + forecast sharing4% price reduction + lead time to 6.5 weeks + capped expedite feesLikely landing zone
C (Supplier-leaning but acceptable)3-year contract + higher volume commitment + Net 15 payment2% price reduction + lead time stays 8 weeks but guaranteed allocation in peak + quarterly business reviewsUse if supplier resists price/lead time; still protects you

How to present packages in the meeting

  • Offer two packages at once (e.g., A and B) and ask: “Which is closer to what you can do?”
  • If they counter, ask them to counter in package form: “If price can’t move, what can you do on lead time and allocation if we increase commitment?”
  • Keep the linkage explicit: “These terms travel together.”

Step 4: Set Guardrails (Minimum Acceptable Outcomes)

Guardrails are your internal boundaries: the minimum acceptable outcomes for critical issues and the items that are off-limits. Guardrails prevent you from accepting a “deal” that creates operational or financial pain later.

Three guardrail categories

  • Must-get (minimums): outcomes you need for the deal to work (e.g., lead time ≤ 7 weeks; on-time delivery ≥ 95%; price increase cap ≤ X% annually).
  • Can-give (tradables): items you can exchange conditionally (e.g., contract length, payment speed, forecast visibility, volume bands).
  • Off-limits: items you will not concede (e.g., unlimited liability, open-ended price increases, exclusivity without compensation, unrealistic service levels without remedies).

Write guardrails as decision rules

Guardrails work best when they are phrased as clear rules you can check in real time.

Must-get:  - Lead time: 7 weeks or less for top 20 SKUs  - Allocation: written priority during constraints  - Price: no increases for 12 months; then cap at CPI+1% Can-give (only as trades):  - Contract term up to 36 months  - Net terms down to Net 10  - Volume commitment within +/-15% band Off-limits:  - Prepayment without discount + tooling ownership protections  - Exclusivity  - Removal of warranty/quality remedies

Add “remedies” to protect guardrails

If a supplier agrees to a key outcome (like lead time), protect it with a remedy so it stays real after signature.

  • Service credits if on-time delivery falls below a threshold.
  • Expedite fee waivers if delays are supplier-caused.
  • Allocation rules during shortages (e.g., proportional allocation based on committed volume).

Examples of Smart Buyer Concessions (and How to Trade Them)

Below are buyer concessions that often cost you less than they’re worth to the supplier—ideal for trading.

1) Longer contract duration for better pricing

  • Buyer gives: 24–36 month term, possibly with renewal options.
  • Buyer asks: improved price schedule, price protection, or capped increases.
  • Conditional phrasing: “If we sign a 3-year agreement, then we need a stepped price reduction and a cap on any annual adjustments.”

2) Volume commitments for lead time improvement

  • Buyer gives: committed volume bands (e.g., quarterly minimums) or take-or-pay on a portion.
  • Buyer asks: shorter lead times, dedicated capacity, or reduced expedite fees.
  • Conditional phrasing: “If we commit to X units per quarter with a +/-15% flexibility band, then we need lead time reduced to 6 weeks and a written allocation priority.”

3) Faster payment for discount

  • Buyer gives: Net 10/15 instead of Net 30/45.
  • Buyer asks: early pay discount or invoice-level discount.
  • Conditional phrasing: “If we move to Net 15, then we need 1.5% off invoice and the discount applies to all SKUs in scope.”

4) Forecast sharing for capacity priority

  • Buyer gives: rolling forecast visibility (e.g., 8–12 weeks) and regular updates.
  • Buyer asks: priority allocation, reserved capacity, or improved lead time reliability.
  • Conditional phrasing: “If we provide a 12-week rolling forecast updated weekly, then we need priority allocation during constrained periods and confirmation windows for key builds.”

Practical Worksheet: Your Concession Plan in One Page

Use this one-page structure before the call so you can negotiate from a map, not from memory.

SectionFill-in
Top issues (5–8)List issues you will negotiate (price, lead time, terms, allocation, etc.)
Value rankingFor each issue: value to you (H/M/L) and value to supplier (H/M/L)
Concession ladderFor 2–3 tradable issues: Level 1/2/3 concessions with conditions
Packages A/B/CBundle 3–5 issues per package; ensure each is coherent
GuardrailsMust-get minimums + off-limits + remedies
Trade languageWrite 3–5 “If…then…” sentences you will use verbatim

Common Pitfalls to Avoid While Conceding

  • Unconditional concessions: giving something “to show good faith” without getting anything back.
  • Trading on the wrong axis: conceding on high-value items to you for low-value items from them.
  • Single-issue bargaining: getting stuck on price instead of using packages to trade across terms, volume, and service.
  • Hidden concessions: agreeing to vague language (“we’ll try”) instead of measurable commitments.
  • Guardrail drift: slowly accepting worse terms because each step feels small; use your minimums as a live checklist.

Now answer the exercise about the content:

Which approach best reflects smart concession planning when negotiating with a supplier?

You are right! Congratulations, now go to the next page

You missed! Try again.

Smart concessions are conditional trades tied to reciprocal gains, stated in clear, measurable terms. Using packages (A/B/C) helps trade across issues, while guardrails prevent accepting terms that create operational or financial pain.

Next chapter

Negotiation Basics for Buyers: Collaborative Tactics That Protect the Relationship

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