Negotiation Basics for Buyers: BATNA and Reservation Points Without Bluffing

Capítulo 3

Estimated reading time: 9 minutes

+ Exercise

BATNA in procurement terms (what you can do if this deal fails)

BATNA (Best Alternative to a Negotiated Agreement) is your most practical, executable path to meet the business need if you do not sign with this supplier on these terms. In buying, BATNA is rarely “walk away” in the abstract; it is a specific operational plan with costs, lead times, risks, and owners.

Common procurement BATNAs (with examples)

  • Alternate supplier: qualify Supplier B for the same spec; use a distributor; use a regional supplier for partial volume.
  • Internal substitution: use an in-house process, internal plant, or sister site capacity; shift production to another facility.
  • Postponement: delay the purchase, extend current contract, or run down existing stock while re-sourcing.
  • Redesign / respec: change material grade, packaging, tolerance, or service scope to open more supply options.
  • Inventory buffers: buy ahead, build safety stock, or use consignment/VMI to reduce urgency and exposure.

In procurement terms, a strong BATNA is not “we could.” It is “we can, by this date, with these approvals, at this cost, with these risks.”

Reservation point: your walk-away threshold based on total cost and risk

Your reservation point is the worst deal you will accept (e.g., maximum total cost, minimum service level, maximum lead time, or a bundle of terms). It should be calculated, not guessed. In buying, the cleanest method is to compare the supplier’s offer to your BATNA using total cost plus risk-adjusted assumptions.

Step-by-step: calculate a price reservation point using TCO + risk

Goal: determine the maximum unit price (or total contract value) you can accept from Supplier A before BATNA becomes better.

  1. Define the comparable scope (same volume, Incoterms, payment terms, warranty, service levels, lead time, quality requirements). If scopes differ, normalize them (e.g., add freight, add inspection cost, add expediting).
  2. Compute BATNA total cost (expected) for the same scope. Include: unit price, freight, duties, tooling/NRE, switching/qualification cost, internal labor, inventory carrying cost, and any contract/admin costs.
  3. Quantify key risks and convert to expected cost. Use a simple expected value model: Risk-adjusted cost = Probability × Impact. Typical procurement risks: late delivery, quality escapes, line stoppage, currency volatility, supplier financial instability, IP exposure, regulatory compliance.
  4. Add time sensitivity costs (if relevant): cost of delay, expediting, overtime, lost sales, penalties, or production downtime.
  5. Set reservation point where Supplier A’s total cost equals BATNA total cost (including risk). If Supplier A’s offer exceeds that threshold, BATNA is economically better.

Worked example (simplified)

You need 10,000 units/month of a component.

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ItemSupplier A (current negotiation)BATNA: Supplier B
Unit price$9.80$9.30
Freight & duties (per unit)$0.40$0.75
Qualification cost (one-time)$0$12,000
Expected quality risk (per unit)$0.10$0.25
Expected late delivery risk (per unit)$0.05$0.20

Convert one-time qualification cost to per-unit (over 6 months at 10,000/month = 60,000 units): $12,000 / 60,000 = $0.20/unit.

BATNA expected total cost per unit = $9.30 + $0.75 + $0.20 + $0.25 + $0.20 = $10.70/unit.

Supplier A expected total cost per unit = $9.80 + $0.40 + $0.10 + $0.05 = $10.35/unit.

In this example, Supplier A is currently better than BATNA. Your reservation point (maximum acceptable total cost from Supplier A) is approximately $10.70/unit on an apples-to-apples, risk-adjusted basis. If only unit price is negotiable and other elements remain stable, then Supplier A’s maximum unit price would be: $10.70 - ($0.40 + $0.10 + $0.05) = $10.15/unit. Any unit price above $10.15 makes BATNA better (given these assumptions).

Reservation points for non-price terms (quick method)

Many negotiations hinge on terms that create cost or risk. Translate the term into a cost-equivalent and fold it into your reservation point.

  • Lead time: estimate cost of delay (expedite, overtime, lost sales). Example: each week of delay adds $0.12/unit in expediting and $0.08/unit in downtime risk → $0.20/unit equivalent.
  • Payment terms: convert to financing cost. Example: moving from Net 60 to Net 30 increases working capital; estimate interest/discount rate impact per unit.
  • Warranty/quality: expected returns, rework, field failure cost × probability.
  • Flexibility: minimum order quantities, cancellation rights, volume bands; model expected obsolescence and inventory carrying cost.

Aspiration target: ambitious but credible

Your aspiration target is the outcome you will actively pursue (e.g., target unit price, target lead time, target service levels). It should be more favorable than your reservation point, but still defensible with logic and market reality.

How to set an aspiration target without bluffing

  1. Start from a fact-based anchor: should-cost estimate, indexed commodity movement, learning curve, volume commitment, process improvement, or competitive benchmarks you can discuss without revealing confidential sources.
  2. Build a “give-get” rationale: connect your target to something the supplier values (forecast stability, longer term, simplified specs, consolidated lanes, faster payment, reduced variability).
  3. Stress-test credibility: ask, “If they accept this, can we sign quickly and perform?” If internal approvals or implementation cannot support it, it is not credible.
  4. Set a target range: a primary target and a stretch target. Example: Target $9.40/unit, stretch $9.20/unit, with defined concessions (e.g., 12-month term, MOQ, or forecast commitment).

Practical rule: Reservation point protects you; aspiration target guides you. Keep them separate in your notes.

Templates: document BATNA strength, time sensitivity, and no-agreement consequences

Template 1: BATNA options worksheet

BATNA Option #: ______________________   Type: (Alt supplier / Substitution / Postpone / Redesign / Inventory buffer)  Date: _________
FieldNotes
Short description
Owner / decision-maker
Steps to execute (with dates)
Lead time to activate
Capacity/volume limits
Qualification/validation needed
One-time switching costs
Recurring TCO (per unit / per month)
Key risks (probability × impact)
Dependencies (engineering, QA, legal)
Confidence level (High/Med/Low) + why

Template 2: BATNA strength scorecard (quick)

Dimension1 (weak)3 (medium)5 (strong)Your score
ExecutabilityConcept onlySome steps definedReady plan, owners, approvals
Cost competitivenessMuch higherSlightly higherEqual or lower
Risk profileHigh uncertaintyManageableLow and understood
Time to implementMonthsWeeksDays
Strategic fitMisalignedAcceptableAligned with roadmap

Use the scorecard to avoid self-deception: if executability and time to implement are low, your BATNA is weaker than it feels.

Template 3: time sensitivity and consequences of no agreement

ItemFill-in
Decision deadline (and why)
Latest acceptable delivery/start date
Cost of delay (per week/month)
Operational impact if no agreement
Customer/contractual impact
Internal impact (capacity, labor, priorities)
Reputational/relationship impact
Mitigation actions (inventory, reschedule, redesign)

Ethical language: discuss constraints and alternatives without threats

You can be transparent about your constraints and options without using them as intimidation. The difference is tone and intent: you are explaining decision criteria, not punishing the supplier.

Practical phrases for sharing your reservation logic (without revealing your number)

  • On total cost: “We’re evaluating total landed cost and the operational risk. If we can reduce the delivered cost and tighten the delivery commitment, it becomes much easier for us to award here.”
  • On internal limits: “I have an approval threshold tied to our business case. If we can get closer to that case, I can move quickly on the award.”
  • On trade-offs: “If price can’t move, we may need to look at other levers—lead time, payment terms, or packaging—to make the total cost work.”
  • On timing: “Our schedule is fixed by production. If we can’t align on lead time by Friday, we’ll need to activate a contingency plan to protect continuity.”
  • On risk: “Quality and on-time performance are weighted heavily. Stronger guarantees or clearer escalation paths would materially improve your position.”

Practical phrases for referencing alternatives ethically

  • Alternate supplier: “We’re also evaluating another qualified source in parallel. I’d prefer to place the business with you if we can close the remaining gaps.”
  • Redesign/respec: “If we can’t reach a workable cost at this specification, engineering may open a redesign path that changes the sourcing landscape. I’d rather avoid that if we can solve it commercially.”
  • Postponement: “If the commercial terms don’t fit the current budget cycle, we may need to defer the start date. I want to be upfront so we can plan realistically.”
  • Inventory buffer: “We can protect the schedule by building some buffer stock, but that adds carrying cost. If you can help on lead time or flexibility, we can avoid that.”

What to avoid (common “bluffing” patterns)

  • Vague threats: “We’ll go elsewhere” without a real plan.
  • Fake deadlines: “This must be signed today” when it doesn’t.
  • Invented competitors or prices you cannot substantiate.
  • Over-sharing confidential details: naming the competitor, giving their exact quote, or disclosing internal maximums.

Recognizing when the supplier likely has a strong BATNA

Suppliers also have alternatives: other customers, other product mixes, or the option to keep capacity for higher-margin work. When their BATNA is strong, they can credibly resist concessions. Your job is to detect this early and adjust your approach (e.g., improve your attractiveness, change scope, or activate your own BATNA).

Signals of a strong supplier BATNA

  • Capacity is constrained: long lead times across the market; supplier is allocating, not selling.
  • Low responsiveness to price pressure: they hold firm, offer only minor concessions, or redirect to non-price terms.
  • They can replace your volume easily: your spend is small relative to their book; they have a waiting list.
  • They push standard terms: “This is our policy” on MOQ, payment, or indexation—and they enforce it consistently.
  • They are willing to pause: comfortable with delays, slow approvals, or letting the quote expire.
  • They emphasize opportunity cost: talk about capacity reserved for other programs, higher-margin SKUs, or strategic customers.
  • They require commitments: ask for forecast locks, NCNR terms, or longer contracts before offering meaningful pricing.

Questions to test supplier BATNA strength (without being confrontational)

  • “How are you allocating capacity across customers this quarter?”
  • “What would you need from us to prioritize this program?”
  • “Which levers matter most on your side—volume stability, lead time flexibility, payment terms, or spec simplification?”
  • “If we award by [date], what changes operationally for you?”

If their answers consistently point to scarce capacity and attractive alternatives, assume their BATNA is strong and focus on making your offer easier to accept (reduce variability, commit volume, simplify scope) rather than relying on aggressive price demands.

Putting it together: a simple negotiation prep block (BATNA → reservation → aspiration)

ElementFill-in
Primary BATNA (most executable)
BATNA expected TCO (risk-adjusted)
Reservation point (max acceptable TCO / key term thresholds)
Aspiration target (price + terms)
Planned concessions (and what you ask in return)
Time sensitivity (deadline + cost of delay)
Ethical messaging (how you’ll explain constraints)

Now answer the exercise about the content:

When setting a price reservation point in a procurement negotiation, what is the most appropriate basis for deciding the maximum acceptable deal from Supplier A?

You are right! Congratulations, now go to the next page

You missed! Try again.

A reservation point should be calculated, not guessed. Set it by comparing Supplier A to your BATNA on an apples-to-apples scope using total cost plus risk-adjusted assumptions; the walk-away threshold is where Supplier A’s total cost equals (then exceeds) the BATNA.

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Negotiation Basics for Buyers: Total Cost Thinking to Move Beyond Unit Price

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