Ending Conversations Gracefully and Creating Next Steps

Capítulo 5

Estimated reading time: 9 minutes

+ Exercise

Why endings matter: goodwill + momentum

Most networking conversations don’t fail at the beginning—they fade out awkwardly at the end. A graceful exit does two things at once: it protects the other person’s time and it turns a pleasant chat into a clear next step. The goal is not to “escape”; it’s to close the loop politely and leave the door open.

A strong ending usually includes three elements:

  • Signal you’re about to wrap up (so it’s not abrupt).
  • Appreciation for something specific (so it feels genuine).
  • Next step (so the relationship has a path forward).

The 20-second close framework

Use this simple structure when you feel the conversation naturally slowing down or you need to move on:

  • 1) Signal: “I’m going to let you get back to…” / “I should circulate…”
  • 2) Appreciate: “This was helpful—especially what you said about…”
  • 3) Next step: “Would you be open to…” (exchange info / quick follow-up / LinkedIn)
  • 4) Clean exit: “Enjoy the rest of the event.” (then physically move)

Tip: Keep it short. Long explanations (“I have to go because…”) often create more awkwardness.

Polite exits that don’t feel like rejection

How to avoid awkwardness when you need to move on

Awkwardness usually comes from one of these mistakes: (1) leaving without a signal, (2) over-explaining, or (3) lingering after you’ve said goodbye. Use these techniques instead:

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  • Use a time boundary: “Before I go…” or “One last question…” then close.
  • Use an event boundary: “I want to make sure I say hello to a couple people before the next session.”
  • Use a purpose boundary: “I promised I’d catch someone about…”
  • Use a handoff: Introduce them to someone relevant, then step away.

If the other person keeps talking after you’ve closed, repeat the signal once, warmly, and then move: “I’m going to jump to the next conversation, but I’ll follow up on that.”

Body language that makes exits smoother

  • Shift your stance slightly toward the room (not fully away), so the exit feels natural.
  • Hold your phone/business card only when you’re ready to exchange info; don’t fidget with it mid-chat.
  • End with a clear final phrase and a small nod/handshake, then take a step.

Closing lines for different contexts

1) Busy event (conference, meetup, career fair)

These settings reward brevity. Choose a line that matches your intent.

  • Simple, polite exit: “I’m going to circulate, but it was great talking with you.”
  • Exit + appreciation: “Thanks—your point about [topic] was really useful. I’m going to say hello to a few others.”
  • Exit + next step: “I’d love to continue this. Are you open to a quick 15-minute chat next week?”
  • Exit to catch a session: “I’m going to head to the next session, but I’m glad we connected.”
  • Exit when someone is waiting to speak to them: “I’ll let you chat with them—thanks for the conversation.”

2) Internal mixer (company event, cross-team coffee, onboarding social)

Internal networking benefits from clarity and follow-through. Keep it friendly and specific.

  • Exit + internal next step: “This was helpful. Could we grab 20 minutes sometime so I can learn more about how your team handles [process]?”
  • Exit + offer: “If it’s useful, I can share [template/resource]. What’s the best way to send it?”
  • Exit + permission to reconnect: “Mind if I message you next week with a couple questions?”
  • Exit when you need to meet someone: “I’m going to find [name] before they leave, but I really appreciated your perspective.”

3) Online group (Slack/Discord/LinkedIn group thread)

Online endings should reduce back-and-forth while still moving things forward.

  • Close a thread politely: “Thanks—this answers my question. I’ll try [action] and report back.”
  • Move to DM with permission: “Would it be okay if I DM you a quick question about [specific]?”
  • Suggest a short call: “If you’re open to it, I’d love a 10–15 minute chat to understand [topic]. No worries if not.”
  • Exit after contributing: “Hope this helps—signing off for now, but happy to clarify later.”

Creating next steps (without sounding pushy)

Next steps work best when they are small, specific, and optional. You’re offering a path, not demanding a commitment.

Step-by-step: choose the right next step

  • Step 1: Identify the “reason” (what you’d continue discussing). Example: “I’d like to hear more about how you transitioned into [role].”
  • Step 2: Offer a low-friction format (15 minutes, coffee near their office, quick Zoom).
  • Step 3: Give an easy out (“If not, no worries.”) so it feels respectful.
  • Step 4: Confirm the channel (email, text, LinkedIn) to avoid losing momentum.

Exchanging contact info (fast and natural)

Use this when the conversation was useful and you have a clear reason to stay connected.

  • Line: “This was really helpful—what’s the best way to stay in touch?”
  • Alternative: “Want to swap contact info? I can send you that [resource].”

Micro-skill: If you ask for their preferred method first, you avoid the awkward “Do you have a card?” moment and you respect their communication style.

Suggesting a follow-up chat (the “tiny meeting”)

Make it easy to say yes by proposing a small, specific follow-up.

  • Line (event): “Would you be open to a quick 15-minute call next week to continue this?”
  • Line (internal): “Could I grab 20 minutes on your calendar to learn how you approach [topic]?”
  • Line (online): “If it’s easier, I’m happy to do a 10-minute Zoom—totally optional.”

Scheduling tip: If they say yes, offer two concrete options: “Does Tue afternoon or Thu morning work better?”

Asking permission to connect on LinkedIn

LinkedIn is best when you have a clear context and you personalize the connection.

  • Line: “Would you be okay if I connect with you on LinkedIn? I’ll add a note so you remember me.”
  • If you already have your phone out: “Want to connect on LinkedIn now so we don’t lose each other?”

Important: If they hesitate, don’t push. You can say, “No problem—what’s the best way to follow up?”

Confirming next steps clearly (so they actually happen)

Step-by-step: the “confirm and commit” method

  • Step 1: Restate the agreed action in one sentence. “I’ll send you the [resource].” / “You’ll introduce me to [name].”
  • Step 2: Add timing. “I’ll send it tomorrow.” / “Let’s aim for next week.”
  • Step 3: Confirm the channel. “What’s the best email?” / “Should I message you on LinkedIn?”
  • Step 4: Make it easy to find. “I’ll use the subject line: [topic].”

This reduces the common failure point: both people intend to follow up, but neither knows when or how.

Examples of clear next-step confirmations

  • Resource promise: “I’ll send you that checklist tomorrow morning—what email should I use?”
  • Intro promise: “You mentioned you could connect me with [name]. Should I send you a 2–3 sentence blurb you can forward?”
  • Follow-up chat: “Great—let’s do 15 minutes. Are you free Tue after 3 or Thu before noon?”
  • LinkedIn: “I’ll connect tonight with a note referencing [event/topic].”

Noting key details (so your follow-up feels personal)

People feel valued when you remember what matters to them. You don’t need perfect memory—you need a simple capture habit.

What to capture in 30 seconds

Right after the conversation (or discreetly after you step away), note:

  • Context: where you met and why you talked (event, team, group thread).
  • What matters to them: a goal, challenge, priority, or project they mentioned.
  • Personal anchor: something safe and professional (city, role transition, interest related to work).
  • Promised actions: what you said you’d send/do and what they said they’d do.
  • Timing: when you plan to follow up.

Simple note templates

Use whichever format is easiest: phone notes, CRM, or a notebook. Keep it consistent.

Name: Priya S. (Product Ops) Context: Met at Q1 internal mixer What matters: improving handoffs between Support and Product Promised: I send my intake form template by Wed Next step: 15-min chat next week (she prefers mornings) Personal anchor: recently moved teams from CS to Ops
Name: Marco L. Context: Online group thread about analytics dashboards What matters: choosing a lightweight BI tool for a small team Promised: He shares his evaluation criteria; I share 2 questions to ask vendors Next step: DM on Friday

Handling common “exit problems” in the moment

When the conversation is pleasant but going nowhere

  • Line: “I’m glad we connected. I’m going to say hello to a few others, but enjoy the rest of the event.”
  • If you want a soft next step: “Let’s connect on LinkedIn so we can stay in touch.”

When you’re stuck with a talker

  • Interrupt politely with a boundary: “I’m going to pause you there—I need to catch someone before they leave.”
  • Offer a follow-up container: “This deserves more time. Would you be open to continuing over a quick call?”

When you promised something but can’t deliver exactly

Don’t avoid the follow-up. Adjust the promise quickly and clearly.

  • Line: “I said I’d send [item]. I don’t have that exact resource, but I can send [closest alternative]—would that still help?”

When you need to exit a group conversation

Group exits feel awkward if you announce a long goodbye. Keep it light and directional.

  • Line: “I’m going to grab a drink and say hello to a couple people—great chatting.”
  • If you want to preserve one connection:[Name], I’d love to follow up on [topic]. What’s the best way to reach you?”

Quick reference: closing lines by intent

IntentLine you can useBest for
Polite exit“I’m going to circulate, but it was great talking with you.”Busy events
Exit + appreciation“Thanks—your insight on [topic] was really helpful.”Any setting
Exchange info“What’s the best way to stay in touch?”Events, internal
Follow-up chat“Would you be open to a quick 15-minute chat next week?”When there’s clear value
LinkedIn permission“Would you be okay if I connect on LinkedIn with a note?”Lightweight follow-up
Move to DM (online)“Okay if I DM you one quick question about [specific]?”Online groups
Confirm next step“Great—so I’ll send [item] by [day] to [channel].”Preventing drop-off

Now answer the exercise about the content:

Which approach best ends a networking conversation gracefully while creating momentum for a follow-up?

You are right! Congratulations, now go to the next page

You missed! Try again.

A strong close protects the other person’s time and sets a clear path forward: signal the wrap-up, give specific appreciation, suggest a small optional next step, then exit cleanly without over-explaining.

Next chapter

Following Up: Messages That Get Responses

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