Free Ebook cover Product Page Copywriting for Ecommerce Beginners

Product Page Copywriting for Ecommerce Beginners

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Bullet Points That Sell: Scannable Benefits, Specs, and Proof

Capítulo 5

Estimated reading time: 8 minutes

+ Exercise

Why bullets matter on product pages

Most shoppers don’t read; they scan. Bullets are your fastest way to answer “Is this right for me?” by stacking the most decision-critical information in a predictable, skimmable format. Great bullets do three jobs at once: sell the outcome, reduce uncertainty, and prove it’s true—without forcing the shopper to hunt through paragraphs.

What bullets are (and aren’t)

  • Bullets are decision accelerators: short, scannable lines that highlight the few reasons to buy now.
  • Bullets are not a datasheet: if every line is a measurement, you’ll lose the “why it matters.”
  • Bullets are not taglines: vague hype (“premium,” “best-in-class”) doesn’t help a shopper choose.

Three bullet structures that work for ecommerce

Use one structure consistently across a set, or mix them intentionally (e.g., 3 benefit-first bullets + 1 spec-supported bullet + 1 proof bullet). The key is that each bullet answers a different buying question.

1) Benefit-first bullets (Outcome → How)

Best for: fast scanning, emotional clarity, and “what’s in it for me?” shoppers.

Structure: Benefit (what they get) + support (how you deliver it) + optional spec (only if it clarifies).

  • All-day comfort: pressure-relief foam cushions your heel and arch for long walks.
  • Cleaner kitchen, faster: high-suction motor pulls crumbs from corners in one pass.
  • Fewer tangles: wide-tooth design detangles curls without snagging.

2) Problem–Solution bullets (Pain → Fix → Result)

Best for: products that replace a frustrating workaround or solve a common complaint.

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Structure: Problem + Solution + result. Keep the problem short; don’t over-dramatize.

  • Hate re-tightening straps? Locking buckle stays put so your fit doesn’t slip mid-workout.
  • Spills in the car? Leak-resistant lid helps prevent drips so seats stay clean.
  • Dry air at night? Quiet mist output helps you wake up less stuffy.

3) Spec-supported bullets (Claim → Spec → Meaning)

Best for: higher-consideration items, shoppers comparing options, and categories where specs signal quality.

Structure: Claim + spec + why it matters. The spec is not the headline; it’s the evidence.

  • Charges fast: 20W USB-C output so you spend less time tethered to the wall.
  • Stays cold longer: double-wall insulation helps keep drinks chilled for hours.
  • Fits small spaces: 12-inch width slides between appliances without blocking drawers.

Bullet order: what to put first (and why)

Bullets should be arranged by persuasion, not by how the product was engineered. Put the most compelling, most broadly relevant point first—then narrow down.

A practical ordering formula (use 4–6 bullets)

  1. Primary outcome: the #1 reason most people buy.
  2. Primary differentiator: what makes yours meaningfully better.
  3. Objection killer: address the biggest hesitation (comfort, fit, durability, compatibility, learning curve).
  4. Key spec(s): only the specs that affect choice (size, capacity, compatibility, materials, power).
  5. Proof: warranty, testing, certifications, reviews summary (only if accurate), or brand credibility.
  6. Logistics/what’s included: what comes in the box, care, or setup time (if it prevents returns).

Tip: If you have a “must-know” compatibility detail (e.g., “Fits iPhone 15 only”), move it up to bullet #2 or #3 to prevent mismatched purchases.

Formatting conventions that make bullets easier to scan

Use a bold lead-in (and keep it consistent)

A bold lead-in acts like a mini headline. It should be 2–5 words and communicate the category of the benefit (comfort, speed, durability, fit, safety, etc.).

  • Good: Quick setup: Attach in under 60 seconds with the included bracket.
  • Less scannable: Attach in under 60 seconds with the included bracket for quick setup.

Keep grammar parallel across bullets

Choose one pattern and stick to it:

  • Noun phrase pattern:All-day comfort: …” “Easy cleaning: …” “Secure fit: …”
  • Verb pattern:Reduce noise: …” “Save space: …” “Prevent leaks: …”

Mixing patterns (“All-day comfort,” “Reduces noise,” “For travel”) makes scanning feel messy.

One idea per bullet (avoid “and” chains)

If a bullet needs multiple commas and “and…and…and,” it’s probably two bullets. Split it so each line earns its place.

Keep length tight (but not cryptic)

A useful target is 1–2 lines on mobile per bullet. If you must go longer, make sure the bold lead-in still communicates the core value even if the rest is truncated.

How to include key specs without turning bullets into a datasheet

Specs belong in bullets only when they change the buying decision. The trick is to attach a spec to a meaning.

Step-by-step: turn “raw specs” into shopper-friendly bullets

  1. List all available specs (dimensions, materials, capacity, wattage, compatibility, weight, battery, etc.).
  2. Circle “decision specs”: the ones shoppers compare or that prevent returns (fit, compatibility, size, capacity, power, care).
  3. For each decision spec, write the meaning: what the number changes in real life.
  4. Choose the right structure: spec-supported if the spec proves a claim; benefit-first if the spec is secondary.
  5. Move the rest to a spec table (below bullets) so detail-oriented shoppers still get everything.

Examples: spec + meaning (not spec dumping)

  • Fits carry-ons: 18" x 12" footprint slides into overhead bins on most airlines.
  • Lightweight: 1.2 lb design is easier to pack and carry all day.
  • Works with your device: USB-C input/output for modern phones, tablets, and laptops.

When a spec should be its own line

If a spec is a hard filter (compatibility, sizing, capacity), it deserves a dedicated bullet near the top.

  • Compatibility: Designed for Nintendo Switch OLED (not compatible with Switch Lite).

Use a spec table for the rest

Bullets persuade; tables clarify. Put exhaustive details in a table below the bullets.

SpecDetail
Dimensions18" x 12" x 6"
Weight1.2 lb
MaterialsRecycled polyester shell, aluminum frame
Warranty2 years

Adding proof inside bullets (without overclaiming)

Proof reduces risk. Use only what you can support and keep it specific.

Types of proof that fit naturally in bullets

  • Warranty/guarantee:2-year warranty: coverage for manufacturing defects.”
  • Testing/standards:Safety tested: meets applicable UL/CE requirements.”
  • Materials/certifications:Food-grade materials: BPA-free components where applicable.”
  • Social proof (careful):Customer favorite: consistently rated for comfort and fit.” (Avoid exact numbers unless accurate and current.)

Strong vs. weak bullet sets (same product)

Product example: 20,000mAh USB-C portable power bank with 20W fast charging, two ports, LED indicator, includes USB-C cable, airline-safe capacity, 1.0 lb weight.

Weak bullets (vague, spec-dumpy, repetitive)

  • High quality power bank for everyday use
  • 20,000mAh capacity
  • Fast charging technology
  • USB-C and USB ports
  • LED lights
  • Great for travel and work and home

Strong bullets (benefit-led, ordered, proof/spec balanced)

  • Power for the whole day: 20,000mAh capacity keeps your phone going through commutes, travel, and long shifts.
  • Charges faster: 20W USB-C output boosts compatible phones quickly so you’re not stuck at 5%.
  • Charge two devices at once: USB-C + USB-A ports cover newer and older cables.
  • Travel-ready: airline-safe capacity and a compact shape that fits most bags and seat pockets.
  • Know what’s left: LED battery indicator shows remaining power at a glance.
  • Ready out of the box: includes a USB-C cable so you can start charging immediately.

What changed (so you can replicate it)

  • Order: started with the broadest, most persuasive outcome (all-day power), then speed, then convenience, then travel filter, then small usability details.
  • Specs got meaning: “20,000mAh” and “20W” are tied to real outcomes.
  • No fluff: removed “high quality” and “great for…” because they don’t help a shopper decide.

Editing checklist: remove redundancy, fluff, and missing decision-critical details

Redundancy check

  • Do any two bullets say the same thing with different words?
  • Are you repeating the same benefit (e.g., “fast,” “quick,” “saves time”) across multiple bullets?
  • Can one bullet be removed without losing a unique reason to buy?

Fluff and clarity check

  • Delete vague adjectives: premium, high-quality, best, amazing, game-changer.
  • Replace “designed to” with what it actually does.
  • Replace “helps” when you can be direct and accurate (but keep “helps” for claims that depend on user/context).
  • Ensure each bullet passes the test: “Would a shopper care enough to keep reading?”

Decision-critical details check (prevent returns)

  • Compatibility: devices, models, connectors, app requirements, voltage, mounting types.
  • Fit/sizing: dimensions, size chart reference, adjustability range.
  • Capacity/power: mAh, liters, watts, weight limits—only where it affects outcomes.
  • Materials/care: waterproof rating, washable parts, skin sensitivity notes.
  • What’s included: cables, adapters, refills, batteries, tools.
  • Constraints: “Not for…” or “Works best with…” if it prevents mismatched expectations.

Formatting check (scanability)

  • Does every bullet start with a bold lead-in?
  • Is grammar parallel across bullets (same tense and structure)?
  • Are bullets roughly similar length (no one “paragraph bullet”)?
  • Is the most persuasive bullet first?

Proof check (trust)

  • Do you include at least one risk-reducer (warranty, testing, materials, guarantee) when relevant?
  • Are proof statements specific and supportable (no inflated claims)?
  • Are numbers current and accurate if you use them?

Quick templates you can copy and fill

Benefit-first template

<strong>[Primary benefit]:</strong> [How it works] so you can [real-life result].

Problem–Solution template

<strong>Tired of [problem]?</strong> [Solution feature] to [result].

Spec-supported template

<strong>[Claim]:</strong> [Spec] for [meaning/why it matters].

Now answer the exercise about the content:

Which bullet point best follows the “spec-supported” structure (Claim → Spec → Meaning) without turning into a datasheet?

You are right! Congratulations, now go to the next page

You missed! Try again.

The spec-supported format leads with a clear claim, backs it with a specific spec, and explains why it matters. Option 3 does all three, while option 2 is spec dumping and option 1 is vague hype.

Next chapter

Product Descriptions That Reduce Hesitation and Increase Confidence

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