Building Visibility by Sharing Work Appropriately and Ethically

Capítulo 6

Estimated reading time: 7 minutes

+ Exercise

Visibility That Builds Trust (Not Risk)

Visibility is the practice of making your work legible to the people who can benefit from it: your team, leaders, peers in your field, and future collaborators. Ethical visibility means you share in ways that are accurate, respectful, and safe—without exposing confidential information, violating agreements, or misrepresenting results.

A useful rule: share the thinking, not the secrets. Your process, lessons learned, and reusable frameworks are usually safe and valuable. Client identities, sensitive metrics, and proprietary details are usually not.

What to Share vs. What Not to Share

Share (Usually Safe & Useful)Do Not Share (High Risk)
Process: how you approached the problem, decision criteria, trade-offsConfidential data: revenue, user counts, conversion rates, internal KPIs, security details
Lessons: what worked, what didn’t, what you’d do differentlyClient/customer names, logos, identifiable screenshots, unique context that reveals identity
Frameworks: checklists, templates, heuristics, mental modelsProprietary methods: internal playbooks, pricing models, source code, roadmap details
Outcomes: high-level impact statements (when approved), qualitative resultsPersonal data: employee info, customer stories with identifiable details, HR matters
Generalized examples: anonymized scenarios, composite casesContractual restrictions: NDA-covered work, embargoed announcements, partner terms

When in doubt, default to: remove identifiers, reduce specificity, and ask for approval.

Confidentiality “Leak Paths” to Watch For

  • Accidental identifiers: timestamps, geography, niche product features, org charts, unique phrasing from internal docs.
  • Screenshot risk: browser tabs, URLs, Slack channels, dashboards, customer tickets, file names.
  • Small numbers: even if you remove names, a very specific metric can reveal the organization.
  • Attribution risk: “My client in fintech…” may be enough if you only have one fintech client.
  • Future information: roadmap items, hiring plans, pricing changes, unreleased features.

A Step-by-Step Method: Turn Work Into Shareable Artifacts

This workflow helps you convert real work into content that is useful, ethical, and sustainable. Think of it as a repeatable production line: capture → distill → anonymize → package → review → share.

Step 1: Capture “Raw Material” During the Work

Create a simple capture habit so you’re not reconstructing later. Keep a private note with:

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  • Problem statement (one sentence)
  • Constraints (time, tools, stakeholders, compliance)
  • Decisions (what you chose and why)
  • Artifacts (drafts, diagrams, checklists)
  • Results (qualitative feedback, approved metrics, what changed)
  • Lessons (3 bullets)

Tip: label notes with a future-friendly tag like #shareable when you notice a reusable insight.

Step 2: Distill Into a Transferable Insight

Ask: “What can someone else reuse without needing my exact context?” Choose one of these formats:

  • Framework: a 3–7 step method
  • Checklist: a quality gate others can apply
  • Template: a fill-in-the-blank doc
  • Before/after narrative: what changed and how
  • Lesson learned: a mistake and the prevention pattern

Keep it single-purpose. One post/article should teach one thing.

Step 3: Anonymize and De-risk the Content

Use a structured anonymization pass before you write the final version.

  • Remove identifiers: names, company, product, locations, dates, screenshots, ticket IDs.
  • Generalize specifics: replace exact numbers with ranges (e.g., “double-digit improvement”), or use relative change (e.g., “reduced cycle time by ~30%”) only if permitted.
  • Use composites: merge multiple similar situations into one “composite case” to prevent re-identification.
  • Shift from “we” to “a team”: reduces implied disclosure of internal operations.
  • Focus on decisions: explain criteria and trade-offs rather than internal debates or stakeholder positions.

If you need to reference outcomes, prefer: approved public outcomes, non-sensitive qualitative outcomes, or your personal learning outcome (what you changed in your practice).

Step 4: Package as One of Four Shareable Artifacts

Anonymized Case Notes (1–2 pages)

Best for: internal knowledge sharing, onboarding, cross-team learning.

Title: [Generic problem] in [generic environment]  Problem: [1 sentence]  Context: [constraints, not identifiers]  Approach: [steps + decision criteria]  What we tried: [2–4 bullets]  Result: [approved outcome or qualitative impact]  Lessons: [3 bullets]  Reusable assets: [checklist/template links internally]

Ethical guardrail: avoid “war stories” that reveal people, politics, or blame.

Before/After Narratives (Short Story With a Method)

Best for: internal demos, external posts, performance updates.

  • Before: the friction (symptoms, not sensitive metrics)
  • Intervention: the method you applied
  • After: what improved (qualitative or approved quantitative)
  • Repeatable takeaway: the principle others can use

Example (external-safe): “We reduced handoff confusion by introducing a single intake checklist and a weekly 15-minute triage. The biggest change wasn’t tooling—it was agreeing on decision criteria.”

Checklists (Quality Gates)

Best for: making your standards visible without exposing projects.

Example checklist: “Ready for Stakeholder Review”

  • Goal stated in one sentence
  • Assumptions listed and validated
  • Risks and mitigations documented
  • Decision options compared with criteria
  • Owner and next step clearly assigned

Checklists are powerful because they show how you think and what you value, without needing confidential context.

Templates (Reusable Starting Points)

Best for: external visibility (high value, low risk) and internal scale.

Examples:

  • Project kickoff template
  • Retrospective agenda
  • Decision record (ADR) template
  • Stakeholder update memo template

Template tip: include guidance text in brackets, then provide a clean version for reuse.

Step 5: Add “Permission and Attribution” Where Needed

Ethical sharing includes respecting ownership and credit.

  • Get approval when referencing outcomes tied to an organization, even if anonymized.
  • Credit collaborators internally (and externally when appropriate and permitted).
  • Separate your contribution from team outcomes: describe your role accurately (e.g., “I facilitated,” “I drafted,” “I led analysis”).
  • Respect IP: do not publish internal frameworks that are explicitly proprietary.

Step 6: Choose the Right Channel: Internal vs. External

Internal Visibility (High Trust, High Leverage)

Internal visibility is often the safest and most impactful place to start because you can share richer context with fewer confidentiality risks (still follow internal policies).

1) Team Updates That People Actually Read

Use a consistent structure so your updates are scannable:

  • Progress: 2–3 bullets
  • Decisions made: 1–2 bullets
  • Risks/blocks: 1–2 bullets + what you need
  • Next: 1–2 bullets

Sustainable frequency: weekly for active projects, biweekly otherwise.

2) Demos That Teach, Not Just Show

A demo can increase visibility by making your work understandable. Add a 60-second “why it matters” framing:

  • Problem → approach → what changed → what’s next
  • Call out a reusable insight (e.g., a checklist, a decision criterion)

Sustainable frequency: monthly or aligned to milestones.

3) Retrospectives That Produce Shareable Learnings

Turn retros into artifacts:

  • One slide: “What we’ll keep / stop / start”
  • One paragraph: “The principle we learned”
  • One checklist update: “New quality gate we added”

Sustainable frequency: at the end of each sprint/project phase.

4) Internal Knowledge Posts (Wiki/Docs)

Write once, help many. Good topics:

  • “How we evaluate X” (criteria and trade-offs)
  • “Common pitfalls in Y” (prevention checklist)
  • “Template: Z” (standardized doc)

Sustainable frequency: 1 per month is enough to build a strong internal footprint.

External Visibility (Low Risk, High Signal)

External visibility works best when you share reusable thinking rather than project specifics. Your goal is to be helpful and consistent, not constantly present.

External Content Types That Stay Ethical

  • Framework posts: “A 5-step way to run a stakeholder review”
  • Lessons posts: “A mistake I made and how I prevent it now”
  • Template/checklist shares: sanitized, generic, reusable
  • Commenting: add a concrete example, a counterpoint, or a resource
  • Short articles: deeper explanation of a method, with generic examples

Sustainable Frequency Suggestions

Choose a cadence you can maintain during busy weeks:

  • Comments: 2–3 thoughtful comments per week (2–5 minutes each)
  • Short posts: 1 post per week or every other week
  • Longer article: 1 per month or per quarter

Consistency beats intensity. A small, steady cadence is more believable and easier to sustain.

A Simple “Content Ladder” (Repurpose Without Oversharing)

  • Start: internal case note
  • Extract: one checklist or template
  • Publish: external post teaching the checklist (no project details)
  • Expand: article explaining the framework with a generic example

This ladder lets you create external visibility from internal work while keeping sensitive context inside.

Review Checklist: Ethical and Brand-Consistent Sharing

Use this checklist before sharing anything beyond your immediate team.

  • Confidentiality: Have I removed names, client identifiers, screenshots, URLs, ticket IDs, and unique details?
  • Re-identification risk: Could someone infer the organization or client from the combination of details?
  • Data safety: Are metrics approved for sharing? If not, did I generalize or remove them?
  • IP and policy: Does this violate an NDA, internal policy, or partner agreement?
  • Accuracy: Am I representing results honestly (no inflated claims, no implied guarantees)?
  • Attribution: Did I credit collaborators appropriately (or avoid implying sole ownership)?
  • Respect: Does this avoid blame, gossip, or sensitive people dynamics?
  • Value to audience: Is there a clear takeaway (framework, checklist, lesson) someone can use?
  • Role clarity: Is my contribution described precisely (led, supported, facilitated, analyzed)?
  • Brand consistency: Does this align with the professional reputation I’m building (tone, topics, standards)?
  • Permission: If there’s any doubt, did I ask the right person to review/approve?

Now answer the exercise about the content:

Which approach best follows ethical visibility when sharing your work externally?

You are right! Congratulations, now go to the next page

You missed! Try again.

Ethical visibility means making your work understandable without exposing secrets. Share process, lessons, and reusable frameworks, anonymize details, and avoid confidential data or unapproved metrics.

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